Corporate Responsibility Report 2010/2011

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Overview.

Home
About this report
Foreword by the Chairman of the Board of Management
Group profile
Rankings, ratings and awards
GRI index
Profile
Economic performance indicators
Environmental performance indicators
Social performance indicators
GRI Telecommunications Sector Supplement
GRI Application Level Check
Global Compact Communication on Progress
Audit certificate
User help
Strategy and management
Values and Guiding Principles
CR strategy
Goals and achievements
Internationalization
Key performance indicators
Organization and management
Stakeholder management
Stakeholder communication
Stakeholder dialog
Stakeholder involvement
Group-wide management
Compliance
Data privacy
Risk and opportunity management
Government relations and regulatory issues
Regional added value
Socially responsible investment
National companies
Society
Network and infrastructure expansion
Fixed-line and Internet technologies
2nd and 3rd generation mobile communications
4th generation mobile communications
engagement@telekom
Employee participation
Participation and integration
Corporate volunteering
Connected life
Media skills
T-City
E-health
Mobile communications and health
Transparency
Information
Participation
Supporting scientific research and partnerships
Educational commitment
Deutsche Telekom Foundation
Sponsorship
Cultural sponsorship
Sports sponsorship
Disaster relief
Customers
Basics for product development and product design
Climate and environmentally friendly products and services
Barrier-free products and services
Customer communication
Phone and cell phone recycling
Consumer protection
Protecting minors
Customer satisfaction
Customer surveys
Complaint management
Customer care
Research and innovation
Employees
Competitive workforce
Getting our staff ready for the future
Personnel and organizational restructuring
HR planning
Health management
Remuneration
Internationalization
Service culture
Vision
Initiatives
Cultural transformation
Employee involvement
Talent agenda
Employer brand
Talent management
Training and development
HR development
Diversity
Suppliers
Sustainability strategy for procurement
Using raw materials
Supplier selection
Supply chain management
E-TASC
Social audits
2010 audit results
International collaboration
Climate and environment
Climate protection
Climate protection initiatives
Energy management
Environmentally friendly network infrastructure
Network upgrading
Climate technology and energy use
Environmentally friendly data centers
Environmental management
Resource efficiency
Employee commitment
Climate-friendly mobility
Driving courses
Alternative drive systems
Biodiversity
KPIs
CR KPIs
Financial indicators
Listing of the T-Share
Suppliers
Net revenue, EBITDA and net profit
Net value added
Personnel costs, EBITDA and revenue per employee
Ecological indicators
Energy & Emissions
Vehicle fleet
Waste
Water
Electronic bills
Season tickets
Space usage
HR indicators
Women in the Group
Training and development
Health rate
Occupational accidents
Company pension
Ideas management
Workforce
Age structure
Part-time employees
People with disabilities
Pulse survey

Contact

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