Indicator Reference

1. Strategy and analysis

1.1 Statement from the most senior decision-maker icon

2. Organizational profile

2.1 Name of the organization icon

Group Profile

Deutsche Telekom AG

2.2 Brands, products and/or services icon

3. Report parameters

3.1 Reporting period icon
3.2 Date of most recent previous report icon
3.3 Reporting cycle icon
3.4 Contact point for questions icon

Contact form and publishing information

Luis Neves
Head of Corporate Responsibility
Phone: +80 (0) 0738-122-0

3.5 Process for defining report contenticon
3.7 Limitations on the scope or boundary of the report icon
3.9 Data measurement techniquesicon

About this report
CR key performance indicators
Independent assurance report

Telekom has an internal reporting and indicator management system that allows us to incorporate the entire Group, i.e., all international subsidiaries and all strategic business areas, in almost every topic area.
Since early 2010, we have been using a CR database to systematically collect and manage relevant data for our CR reporting activities.

3.10 Effects of re-statement of information provided in earlier reports icon

If information from previous reports is re-stated in the 2011 CR Report in a modified form, this will be indicated in the relevant places.

3.11 Significant changes in the scope, boundary, or measurement methods icon
3.12 GRI Content Indexicon


3.13 External assurance icon

About this report
Independent assurance report

In addition to the "Strategy and management“ section, Telekom commissioned an auditing firm to review the "Suppliers“ section and selected indicators from Germany and the subsidiaries Magyar Telekom, OTE, T-Mobile USA and T-Mobile Netherlands.

4. Governance, Commitments and Engagement

4.2 Indication whether chairperson is also executive officericon
4.3 Independent members at the board icon
4.5 Linkage between executive compensation and organization's performanceicon
4.6 Processes to avoid conflicts of interest at the board icon
4.7 Expertise of board members on sustainability topics icon
4.9 Procedures for board governance on management of sustainability performanceicon

Strategie and management

As part of Corporate Communications and thanks to the Board Representative for Sustainability and Climate Protection, the CR unit is firmly integrated in the Chairman’s department. Sustainability performance is managed by means of targets.

4.10 Process for evaluation of the board's sustainability performanceicon

Annual Report 2011 > Corporate governance report

The Telekom Board of Management is responsible for the operational management of the Group and strives to constantly improve the company’s sustainability performance.

4.11 Precautionary approach icon

Risk and opportunities management
Annual Report 2011 > Corporate governance report

Risk management, compliance management and the CR KPIs provide approaches for proactive action at Telekom.

4.14 Stakeholder groupsicon
4.15 Stakeholder identification and selectionicon


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