Competitive workforce.


  • HR work focusing on core topics.

Sustainable HR work for customer-focused services and products.
We want and need to strengthen Telekom's global competitiveness, customer focus and flexibility. In order to achieve this, we not only need an innovative service and product portfolio but also efficient corporate and HR structures. This approach will enable us to create secure jobs with long-term perspectives. We structured our human resources activities around three core topics in 2011:

  • Human resources planning: We introduced our qualitative HR planning approach throughout the Group. At the heart of this approach is the concept of Total Workforce Management.
  • Personnel restructuring: We continued our organizational and personnel restructuring activities in Germany and Europe.
  • Occupational health and safety: We further expanded our exemplary occupational health and safety scheme.

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