Workforce.

Workforce development worldwide.

The number of employees decreased in 2011 compared to the previous year. The reason for personnel reductions was high competitive pressure as well as the negative effects of the financial crisis on international subsidiaries, for example in Greece. As a responsible employer, we placed emphasis on conducting staff restructuring measures in a socially acceptable way. You will find more information in our Human Resources Report.

Workforce development worldwide.

By business areas and regions, all as of Dec. 31.

	2008	2009	2010	2011
Germany OS*	85 637	81 336	76 478	75 058
Europe OS	18 255	17 631	12 108	58 010 **
SEE	20 885	53 532	51 230	**
T-Systems	45 862	46 021	47 707	48 163
USA	38 031	40 697	37 760	32 868
Group Headquarters and Shared Services	19 077	20 703	21 494	21 033
Group (total)	227 747	259 920	246 777	235 132

* Operating Segments ** from 2011 Europe incl. SEE

Reporting against standards.
In combination with additional data on the number of employees, the data on the trend in employee numbers worldwide fully covers the LA 1 (Total workforce) and LA 2 (Total number and rate of employee turnover) GRI performance indicators. It also partially covers the S01-01 (Percentage of FTE leaving p.a.) EFFAS indicator.

Deutsche Telekom workforce 1998 to 2011.

The number of employees throughout the Group was lower in 2011 than in the two previous years.

Deutsche Telekom workforce 1998 to 2011.

In thousands of FTE, as of Dec. 31 of each year.

* 2009 figures include 32,990 FTE at OTE.

Reporting against standards.
In combination with additional data on the number of employees, the data on employees in the German Group and at international level fully covers the LA 1 (Total workforce) and LA 2 (Total number and rate of employee turnover) GRI performance indicators. It also partially covers the S01-01 (Percentage of FTE leaving p.a.) EFFAS indicator.

Proportion of Civil Servants Deutsche Telekom Group in Germany.

The number of civil servants employed in Germany decreased from 43,977 in 2010 to 40,828 in 2011 as a result of the general employee trend.

Percentage of civil servants Deutsche Telekom Group in Germany.

2008 to 2011 in FTE.

	2008	2009	2010	Dec. 31, 2011
* Civil servants whose status as such is currently suspended. They have temporarily switched to an employee relationship not covered by collective agreements. ** All figures calculated on the basis of precise detailed data. Since figures are rounded, totals may differ.
Active civil servants	32 113	29 188	25 570	23 516
Civil servants on temporary leave from civil-servant status*	3 033	6 597	1 678	1 537
Civil servants at affiliated companies	17 610	13 267	16 729	15 774
Total civil servants	52 756	49 052	43 977	40 828**

Number of non-civil servants in Germany	78 957	78 435	79 197	80 736
Total number of employees in Germany	131 713	127 487	123 174	121 564
Percentage of civil servants in Germany in %	40.1	38.5	35.7	33.6

Reporting against standards.
In combination with additional information on the number of employees, the data on the proportion of civil servants fully covers the LA 1 (Total workforce) and LA 2 (Total number and rate of employee turnover) GRI performance indicators.

Vivento workforce.

The number of employees at Vivento barely changed at 6,853 compared to 6,850 in 2010. A total of 770 employees found new jobs. Our target for 2012 is to help an additional 560 employees to find new employment (Source: 2011 Human Resources Report, p. 33).

Vivento workforce.

Incl. business models and projects, as of December 31, 2011.

Reporting against standards.
In combination with additional information on the number of employees, the data on employees at Vivento fully covers the LA 1 (Total workforce) and LA 2 (Total number and rate of employee turnover) GRI performance indicators.

Tools for socially acceptable staff restructuring.

We continued our efforts to engage in socially acceptable staff restructuring at Telekom companies in 2011. We use internationally proven tools giving employees the option to voluntarily leave the company as part of this process. In Germany some of the most notable examples include early retirement for civil servants and the new provisions, issued in the fall of 2011, on phased retirement for older employees, employees outside collective agreements and senior executives whose responsibilities clearly extend beyond legal standards (Source: 2011 Human Resources Report, p. 32).

Tools for socially responsible staff restructuring at the Telekom Group in Germany.

Staff departures in FTEs.

	2008	2009	2010	Dec. 31, 2011
Early retirement (civil servants)	2,779	2,788	3,947	2,564
Early retirement (non-civil servants)	218	468	121	0
Severance payments	3,252	2,192	2,227	709
Phased retirement (start of passive phase)	1 672	643	846	959
Other socially responsible tools	117	132	782	163