Telekom has specified three focal points to promote transparency in the area of mobile communications and health. These are reflected in three recommendations made in the EMF Policy:
- Telekom requires its mobile subsidiaries to clarify and establish internal responsibilities and processes regarding technology, safety and health issues.
- They are encouraged to facilitate public access to information on existing electromagnetic fields. This includes conducting EMF measurement campaigns and supporting national EMF databases.
- Proof of compliance with the ICNIRP limits for each individual mobile communications antenna must be made available upon request.
Suitable measures were established and further expanded at all Telekom mobile subsidiaries during the reporting period.
After approving the EMF Policy in October 2011, our Montenegrin subsidiary Crnogorski Telekom introduced various measures for addressing the topic of mobile communications and health. The company designated an EMF manager and founded an EMF working group. Crnogorski Telekom also developed processes for cross-area cooperation between Technology departments, Human Resources and Public Relations to help them process external inquiries without delay.
Prompt processing of inquiries at FYRO Macedonia.
The internal processes developed by T-Mobile Macedonia in 2010 for managing customer inquiries about EMF were put to the test in 2011. The assessment particularly focused on fast response being a key requirement for customer satisfaction. The results showed that all areas collaborated to process customer inquiries about EMF immediately after receipt and answered them within five workdays.
Authorized measurement institutes conducted EMF measurements at some 100 T-HT Hrvatski Telekom sites over the course of 2011 in cooperation with the Ministry of Health and Social Welfare in Croatia. The results confirmed once again that electromagnetic field levels are significantly lower than the national and international limit values. The measurements also enabled T-HT Hrvatski Telekom to comply with the new obligation of September 2011 to provide information on actual electromagnetic field levels at selected sites.
Crnogorski Telekom is giving financial support to the measurement campaigns scheduled for 2012 by the Montenegrin environmental protection authorities as well as the EMF monitoring program to inform the public about actual electromagnetic field levels. The Electrotechnical Department at the University of Montenegro has been commissioned to conduct the measurements. The results are scheduled to be released in 2012.
Cosmote Greece installed a total of 28 new measurement stations featuring the Pedion24 measuring system. 7,141,000 measurements (one measurement every six minutes) were conducted throughout the year and the results were published on www.pedion24.gr to provide interested citizens with transparent information about electromagnetic field levels existing at selected sites.Find out more
Pedion24 is a constant (24-hour) EMF measuring system for frequency ranges of 100 kHz to 3 GHz. Cosmote Greece developed Pedion24 in close cooperation with research institutes such as the National Technical University of Athens, Aristotle University of Thessaloniki and the University of the Aegean.
Pedion24 is an autonomous monitoring system that measures the electromagnetic fields at selected sites around the clock and transmits measurement data to a central storage database. The information is then evaluated and immediately published online. Typical measurement sites include schools, hospitals, community centers and other public buildings. Cosmote Greece's experience shows that the public sees these 24-hour measurements as highly credible, which means these measurements are making a considerable contribution to helping the public EMF debate focus on the facts.
The Albanian subsidiary AMC supported an independent measurement campaign conducted by the Polytechnic University of Tirana in 2011 with the goal of creating more transparency regarding actual EMF emissions in the country. Electromagnetic fields were measured at "sensitive" sites such as schools, hospitals and residential areas. The results and the final report are scheduled for 2012 and will be published on the AMC and Polytechnic University of Tirana websites.
The purpose of limit values is to protect people's health. They are based on the current state of scientific knowledge and indicate the permitted amount of exposure. There are limit values for drinking water and noise levels, for example. Limit values have also been specified for mobile communications. Compliance with these values guarantees safe use of mobile communications technology. On most markets on which Telekom is active, legally specified limit values apply that are based on recommendations made by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) for mobile communications technology (for frequency ranges between 100 kHz and 300 GHz). All of the mobile subsidiaries' base stations have been built in accordance with the valid regulations of that country and comply with the guidelines of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For the sake of transparency, our international subsidiaries have issued statements of compliance with limit values for each individual base station.
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