Employee satisfaction

ESG KPI „Employee Satisfaction CR“

We use the CR Employee Satisfaction KPI  to assess how well our employees identify and how satisfied they are with our CR activities. The calculation is based on an employee survey that is conducted at the national companies every two to three years. This KPI  serves as the basis when defining future targets. This KPI  was measured for the first time in 2010 and 2012. The next measurement phase is scheduled for spring 2015 and the results will be included in the next CR report.

The 2012 survey indicated a considerable increase in employee satisfaction with regard to our CR activities.

This data is relevant for criteria 7 (Rules and processes) and 14 (Employee rights and diversity) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 3 (Freedom of association) and 6 (Elimination of discrimination).

Managers

The results of the pulse survey on employee satisfaction were very good in 2014 as well. 73 percent of those surveyed internationally gave a positive response when asked how they feel at the company. These results show that the upward trend indicated in previous year results is ongoing.

This data is relevant for criteria 7 (Rules and processes) and 14 (Employee rights and diversity) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 3 (Freedom of association) and 6 (Elimination of discrimination).