Management & facts

We enable our customers to reduce their emissions through our products and solutions. The enablement factor gives us the ratio between this savings potential for our customers and our own carbon footprint, allowing us to assess our overall performance – both positive and negative – when it comes to climate protection. Since 2014, we have been studying the potential savings that various products can achieve on the user side; we carried out 17 such assessments in 2022. Also, we again tracked emissions reductions resulting from installation of efficient wall-mounted charging stations for electric cars (wall boxes). The largest potential in this context has been leveraged for video conferencing with 4.5 million metric tons of carbon. Other savings potential lies with cloud computing , which enables our customers to reduce their carbon emissions by using our cloud services and outsourcing their existing infrastructure to our efficient data centers. Better servers, more energy-efficient data centers, and higher infrastructure capacity utilization can thus cut energy consumption and the associated emissions by up to 80 percent.

We use the “Enablement Factor” to measure our overall performance in climate protection. According to this, in 2022 in Germany the positive CO₂ effects enabled by our customers were 280 percent higher than our own CO₂ emissions (enablement factor of 3.8 to 1). The decrease compared to the previous year (enablement factor of 4.8 to 1) results from a still differentiated survey methodology as well as a lower number of users of our conference solutions.

The positive CO₂ effects made possible on the customer side by using our products and solutions fell from 23.2 million to 17.5 million metric tons in the reporting year.

With the ESG KPI  “Enablement factor” we calculate the positive CO₂ effects that arise on the customer side through the use of our products.

Our ambition: increase KPI

In 2021, the positive CO₂ effects enabled by our customers across Europe were 160 percent higher than our own CO₂ emissions (enablement factor of 2.6 to 1).

The positive CO₂ effects made possible on the customer side by using our products and solutions amounted to almost 20.8 million tonnes in the reporting year.

With the ESG KPI  “Enablement Factor” we calculate the positive CO₂ effects that arise on the customer side through the use of our products.