Every two years we ask our employees across the Group (excluding T-Mobile US) how satisfied they are with their work at Deutsche Telekom. This helps us to identify weaknesses and eliminate them. We use the responses to calculate the engagement score, a gauge for employee satisfaction.
During the 2021 employee survey, the questionnaire and the measurement model were revised and updated based on feedback and the latest scientific findings: New questions were added and some of the existing questions were adapted. In addition, the scale used for the engagement score (formerly, the “commitment index”) was changed from “1 to 5” to “1 to 100.” The engagement score is calculated based on questions on the following aspects: mood, employer attractiveness, brand identity, and inspiration.
A total of 80 percent of all employees throughout the Group took part in the 2021 employee survey. The engagement score amounted to 77 points.
Every two years we ask our employees across the Group (excluding T-Mobile US) how satisfied they are with their work at Deutsche Telekom. This helps us to identify weaknesses and eliminate them. We use the responses to calculate the engagement score, a gauge for employee satisfaction.
During the 2021 employee survey, the questionnaire and the measurement model were revised and updated based on feedback and the latest scientific findings: New questions were added and some of the existing questions were adapted. In addition, the scale used for the engagement score (formerly, the “commitment index
”) was changed from “1 to 5” to “1 to 100.” The engagement score is calculated based on questions on the following aspects: mood, employer attractiveness, brand identity, and inspiration.
A total of 80 percent of all employees throughout the Group took part in the 2021 employee survey. The engagement score amounted to 77 points.