In addition to the employee survey, which we conduct every two years, we also conduct regular pulse surveys to measure employee satisfaction – usually twice a year. If the employee survey and pulse survey both occur in the same year, the pulse survey is only carried out once. The most recent pulse survey in November 2022 saw a 76 percent response rate among employees. The engagement score reached a high value of 78 points.
High ratings = very good, good/agree fully, agree. Low ratings = poor, very poor/do not agree, do not agree at all. “Neither agree nor disagree” ratings are not shown.
Explanations of questions asked:
Mood = How do I feel at Deutsche Telekom.
Employer attractiveness = I would recommend our company as a great place to work.
Brand identity = I am proud of the Telekom brand.
Inspiration = Our company inspires me to do my best every day.
Strengths = My job is a good fit for my abilities, knowledge, and experience.
Goals = I know what is expected of me at work.
Purpose = I perceive my work as meaningful.
Involvement = I have influence on decisions regarding my work.
Trust = I have freedom to act in order to get my job done.
Information = I can get the information I need to do my job.
Team feedback = We give each other feedback in order to improve as a team.
Manager feedback = I receive feedback from my line manager that helps me to improve my performance and grow.
Failure culture = In my team, mistakes are are used as a chance to improve and learn.
Workload/quality= In my team, the workload and quality requirements are compatible with one another.
Work-life balance = My current working hours allow a good balance between private and (family, hobby) job-related interests.
Team attractiveness = I would recommend my team as a great community to work.
Collaboration = We collaborate effectively with others across our company.
Guiding Principles = I experience the Guiding Principles being lived in my day-to-day work.
Learning = Our company offers sufficient learning opportunities to enhance my professional skills.
Career development = I see motivating development opportunities for my career in our company.
Recognition = Considering all my efforts and achievements, I feel that I have received the appropriate amount of recognition at work.
Eco-social engagement = I can identify with the environmental and social engagement of our company.
Corporate responsibility = Our company acts responsibly towards the environment and society.
Digital collaboration = Digital collaboration tools facilitate our day-to-day work.
Risk management = In my team, we consistently manage potential risks affecting our business.
Strategy = I know and understand the strategy of our company.
Culture of trust = In our company, I experience a culture of trust across all hierarchies.
Equal opportunities = In our company, everyone has the same opportunities for hiring and career development – regardless of age, gender and gender identity, sexual orientation, physical and mental abilities, nationality, social and ethnic origin, political opinion, religion and belief.
No discrimination and safe space = Our company provides a safe and supportive work environment for all – we do not tolerate inappropriate behavior or comments related to: age, gender and gender identity, sexual orientation, physical and mental abilities, nationality, social and ethnic origin, political opinion, religion and belief.
Open question on engagement = What would make your engagement at work even stronger?
Follow-up to the employee survey = In my unit, we discussed the Employee Survey results and derived concrete actions for improvement.
In addition to the employee survey, which we conduct every two years, we also conduct regular pulse surveys to measure employee satisfaction – usually twice a year. If the employee survey and pulse survey both occur in the same year, the pulse survey is only carried out once. The most recent pulse survey in November 2022 saw a 76 percent response rate among employees. The engagement score reached a high value of 78 points.
High ratings = very good, good/agree fully, agree.
Low ratings = poor, very poor/do not agree, do not agree at all. “Neither agree nor disagree” ratings are not shown.
Explanations of questions asked: