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2022 Corporate Responsibility Report

Speeding into E-mobility: T-Systems launches Management Platform for E-charging Infrastructure

T-Systems is accelerating e-mobility rollout: It is now more important than ever to install charging stations as quickly and comprehensively as possible. “Ambika” is now available for the first time as a digital all-rounder for easy rollout and operation of charging stations at supermarkets, airports and hotels. The maintenance of the charging stations is also controlled using this new platform. A simple payment and billing process with an App img completes the offer. “Ambika” is Cloud-based and compatible with various IT landscapes and platforms. It can be easily adapted to specific business requirements. In short, providing e-charging infrastructure has never been easier.

One solution for all
“Ambika” offers start-up assistance for anyone who wants to set up, operate or use charging infrastructure. The solution is aimed at operators of charging stations, parking areas, vehicle manufacturers, real-estate companies, energy suppliers, supermarkets, airports, hotels and the public sector. The complete package encompasses everything necessary for the rollout of charging stations. This includes the civil engineering work, logistics, installation of hardware and software, and maintenance and troubleshooting after commissioning. Faults can be rectified quickly on the basis of remote monitoring. If necessary, service teams provide on-site support. 

ServiceNow and Enio for best customer experience
Rollout and operation are controlled on the Cloud Platform from ServiceNow. The technology company offers a Cloud computing img platform that allows companies to digitize, network and automate processes for generating seamless workflows. Ambika’s business performance is displayed on a clearly laid out dashboard. It gives users the latest information on contract management and cost overviews. 

The customer portal is provided by ENIO. Telekom holds a stake in the eMobility pioneer from Austria, distributing software for electromobility infrastructure throughout Europe. It offers services such as authentication, payment management, and load and energy management to avoid expensive peak loads. Charging times can be pre-booked to avoid waiting times.