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2022 Corporate Responsibility Report

Circularity

COSMOTE provides refurbished equipment 
The OTE Group was the first company in Greece to implement refurbishment processes for end devices (ADSL img, VDSL img, VoIP modems, routers, and TV decoders), and so far, it remains the only company to have adopted this approach. As a result, the OTE Group is facilitating the prolongation of lifetime and overall utilization of the equipment supplied to customers of the COSMOTE and GERMANOS retail network.

Proper end-of-life management of end devices is also being implemented. In 2022, about 553 734 end devices were collected and 195 567 of these were refurbished, while 359 167 devices were forwarded for recycling.

Recycling program: Your old device can delete garbage!
Since 2013, the recycling program in the COSMOTE & GERMANOS retail network has been inviting customers to bring mobile devices, accessories, tablets, household batteries, and ink cartridges to be recycled. In 2022, OTE Group collected more than 155 000 old devices. 

Taking this positive environmental impact one step further in the Mediterranean Clean Up project, COSMOTE collaborated with ENALEIA to facilitate the removal of more than 8 000 kilograms of waste – most of which was plastic – from the seas and beaches in four Greek islands: Corfu, Kefalonia, Skiathos, and Agios Nikolaos in Crete. 100 percent of the collected waste was sustainably managed and more than 55 percent of the plastic collected was sent for recycling by ENALEIA’s certified partners. It will be returned to the economy after conversion into new recycled products.

This collaboration was launched as part of the common Good Cause environmental initiative that was adopted by all ten NatCos in the EU segment planning to give an additional positive environmental dimension to our take-back schemes for used mobile devices.