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2022 Corporate Responsibility Report

Technology that saves Lives: The Emergency Button project

An equal digital society is the only acceptable option for us. Technology should be accessible for everyone and nobody should be left behind. Together with the DT family, we are committed to digital inclusion, making sure that everyone can participate in the journey to a truly digital future. 

Supporting seniors with the help of technology is a goal for the partnership between the Telekom Foundation and the Red Cross. The partnership includes the Emergency Button project, which provides security and support to people over 65 with the help of digital technology. Users will be able to alert the Red Cross team in situations when they urgently need help. They always carry the device with them and they can activate it by simply pressing a button. The team is composed of trained people who can provide users with first aid, initial psychological assistance or immediately transport them to the appropriate institutions, depending on their needs. The emergency button helps the users 24 hours a day, seven days a week.

The project will initially cover 110 users from Skopje, who live alone and need an immediate response. This is a new service in the region, but it is already being used in many European countries with excellent results. The project is being implemented with the support of the Austrian Development Agency, the Austrian and Swiss Red Cross and the InCARE project, supported by the European Commission.

This strategic partnership gives the Telekom Foundation and the Red Cross technology they can use as a tool to save lives and raise awareness about caring for the elderly.