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2022 Corporate Responsibility Report

Inclusion Program for People with Hearing Impairment

We have an infoline and e-transcription service at our stores for people with hearing impairment. The service is delivered by social enterprise Transkript Online. Transkript Online employs visually impaired typists who provide online transcription of speech (face-to-face communication or phone calls) to people with hearing impairment. This helps T-Mobile Czech Republic to overcome the communication barriers with our clients, it provides employment for blind people and our cooperation enables Transkript Online to provide its services to the deaf community free of charge. In 2022, the service was used for 13 000 minutes of online transcription.

We also support campaigns directed toward raising awareness of hearing impairment.