Cities, companies, and households alike are all benefiting from the expansion of the charging infrastructure for electric cars. It is a responsible course of action and facilitates the transformation towards sustainable, green mobility. The places where we live and work are becoming more modern, environmentally friendly and sustainable, increasing their appeal to us as residents and employees.
In order to drive progress on the e-mobility front, it is vital to put in place smart infrastructure. Deutsche Telekom has extensive expertise and experience in the planning, procurement, construction and operation of charging stations, and it plans to use these strengths in the coming years to support the transition to e-mobility. In the process, it will look beyond its own immediate needs and offer complete infrastructure packages for customers.
For example, Deutsche Telekom will offer smart solutions for cities, regions, and companies seeking to install and operate charging infrastructure. As part of its complete-system approach, Deutsche Telekom will offer business customers a full range of services, including planning, construction, installation, and service/operation. In addition to hardware, the services also include software for operating the charging stations and carrying out customer management.
The company’s activities in this area are organized as follows:
Comfort Charge GmbH
Comfort Charge GmbH has been constructing and operating charging infrastructure at Deutsche Telekom locations nationwide since 2018.
We increased the number of Comfort Charge rapid charging systems to around 230 by the end of 2023. We narrowly missed our target of operating 250 such stations by the end of 2023 due to a number of factors, the primary ones being local construction delays, late approvals, or missing power connections, which prevented us from setting up the remaining stations in 2023. These stations will be installed successively in 2024. Additionally, some 600 charging systems for electric vehicles (service vehicles, company cars and employees’ cars) were set up and operated at Deutsche Telekom Group locations.
The fast-charging stations at these locations are available to the public. With the charging speed they offer, electric vehicles are able to add about 100 kilometers of range within 10 minutes.
Comfort Charge’s expertise as a charge point operator also benefits the services provided by Deutsche Telekom's business customer sales in this connection.
Deutsche Telekom’s Technical Service has been planning, installing and servicing charging infrastructure since 2010.
Our partners leverage the benefits of the quality service that Deutsche Telekom’s field service offers nationwide, which includes a range of e-mobility services provided at the customer’s site. More than 50 partners offer a range of e-mobility solutions with the assistance of Deutsche Telekom’s Technical Service. These include site-scouting services, as well as installation, troubleshooting, and maintenance of charging systems. Deutsche Telekom’s field service installed infrastructure for over 1 800 charging points in 2023. The company fulfilled more than 7 000 e-mobility orders in total and is also one of the largest service providers of charging solutions for private households, with over 25 000 service contracts carried out overall throughout Germany. Our partners and customers across the nation include energy suppliers, electronics retailers, hardware and automotive manufacturers, and fleet-solution providers.
With its large technician workforce, and its high quality standards, Deutsche Telekom is well-placed to serve the growing nationwide demand for infrastructure solutions – and thereby make a valuable contribution to the transition to sustainable mobility.
Deutsche Telekom Geschäftskunden GmbH
Over the past year, Deutsche Telekom Geschäftskunden GmbH has also been helping to boost sustainability, by supporting its business customers in addressing their various interests, roles, and goals in the area of e-mobility. As part of these efforts, it has installed more than 100 normal-charging stations (AC) and fast-charging stations (DC) at public and non-public customer locations in Germany, in the framework of holistic, end-to-end solutions including planning, construction, installation, service, and the necessary equipment and software.
E-mobility is also being promoted at our national companies: Our company in Croatia, for example, has been offering an app-based digital charging service for electric vehicles since 2020. Via the “espoTs” app
, end users can search for and use charging stations. No subscription or contract is required. T-Mobile US is also investing in charging stations for electric cars at its locations. The national company in Hungary launched a pilot project in 2021 to determine availabilities in the area of electric cars and charging stations, with a view to adding more electric cars to its vehicle fleet in the future.
We measure our activities to promote greener mobility at Deutsche Telekom using various KPIs, and have been collecting data for them since 2020.
Number | 2020 | 2021 | 2022 | 2023 |
eMobility charging stations sold | 2 111 | 627 | 854 | 698 |
Standard charging stations (≤ 22 kW) | 1 542 | 426 | 653 | 645 |
Wall-mounted standard eCharging stations | 1 407 | 233 | 296 | 386 |
Detached mounted standard eCharging stations (outdoor) | 135 | 193 | 357 | 259 |
HighPower charging stations (> 22 kW) | 569 | 201 | 201 | 53 |
Detached mounted high power eCharging stations (outdoor) | 569 | 201 | 201 | 53 |
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By operating 230 fast-charging stations in Germany, we were able to save over 326 metric tons of CO2e. This is equivalent to the CO2 emissions a car would emit in traveling about 1.93 million kilometers.