Governance

The allegations made are inaccurate and demonstrate a lack of legal and technical understanding. The allegation that various services are ‘unavailable’ on Telekom's network is false. Deutsche Telekom is not violating net neutrality. Nor does it slow down network traffic. We are sure that the Federal Network Agency will also recognise this and are looking forward to a review. The small number of unchecked allegations collected by the consumer advice centre over the months speaks for itself in view of the millions of customers.

The analogue transmission of phone-calls through PSTN-Technology is past tense. We have migrated all lines - in Germany as well as in European NatCos - to IP-Technology and with that created the basis for fast internet-connections and more complex applications.

Together with satellite company Inmarsat, Deutsche Telekom is offering the fastest inflight broadband service for European travelers.

The European Aviation Network (EAN) has been developed by Inmarsat and Deutsche Telekom in partnership with leading European companies such as Thales, Nokia, Airbus, and Cobham. It marks a paradigm shift in the airline passenger experience, with incomparable speeds, uninterrupted coverage and significantly lower latency than any other inflight Wi-Fi network in the continent.

The award-winning connectivity solution has been available to over 85 million passengers to date, travelling on more than 650.000 flights throughout Europe, covering key destinations such as London, Madrid, Barcelona, Geneva and Rome. EAN has now been activated in 275 aircraft and is currently available with British Airways, Iberia, Vueling and Aegean Airlines.