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The allegations made are inaccurate and demonstrate a lack of legal and technical understanding. The allegation that various services are ‘unavailable’ on Telekom's network is false. Deutsche Telekom is not violating net neutrality. Nor does it slow down network traffic. We are sure that the Federal Network Agency will also recognise this and are looking forward to a review. The small number of unchecked allegations collected by the consumer advice centre over the months speaks for itself in view of the millions of customers.

ICT products can contain processed minerals, some of which are mined under inhumane, illegal conditions. The proceeds are often used to finance civil wars in Africa. Telekom is committed to ensuring that the devices it trades do not contain any raw materials produced under critical conditions. It supports the efforts of the Responsible Minerals Initiative, which is committed to responsible raw material extraction and procurement. Their central instrument is the Conflict-Free Smelter Program and the corresponding Smelter Database, which is used to control the metalworking and smelting plants (Smelter). Independent auditors check whether the raw materials obtained come from responsible sources and create publicly available audit reports for each processed metal. To make it easier to report abuses, there are contact addresses where whistleblowers can submit their information anonymously.