Achieving more together: international collaboration
How can international corporations put sustainability strategies into practice across borders? Deutsche Telekom employs CR managers for the relevant business segments and national companies to reach this goal. They use the CR Manager Network to regularly share best practices and discuss new challenges, thereby jointly promoting essential CR issues. The central Group Corporate Responsibility (GCR) department is responsible for managing the network.
Due to the Corona situation, the CR Manager Network focused 2020 solely on virtual meetings. Starting point in February was the supplement "Act responsibly" to the Groups strategy and the implications for CR-Managers. The virtual meeting in May had a special section on the Corona activities in the respective national companies and focused otherwise mostly on the progress made in the "We care for our planet" program, followed by several national workshops to foster international roll-out of the program. At the autmn-meeting, members of the network learned among other things about the current status of the climate targets, digital inclusion and continued with information on "we care for our planet".
Our employee survey, which is conducted every two years, is an important tool for obtaining feedback from our employees, discovering weaknesses, and implementing suitable actions to eliminate those weaknesses. The analysis on team level and of other criteria (e.g. function, leader vs. employee, gender) support the derivation of fitting concrete improvement actions on all levels. Around 76% of all employees participated in the last employee survey, the share of men and woman - where gender was specified - complies approximately with gender proportion in the group (participation rate man around 67%, women around 32% and for the first time diverse around 1%). The twice-yearly pulse survey additionally helps us obtain a current snapshot of the mood at the company and verify whether the introduced actions have been successful. This lets us make quick adjustments if necessary.
Demand and promote: industry-wide development program for suppliers
In 2019, we continued our supplier program under the umbrella of the ICT industry association Global enabling Sustainability Initiative (GeSI). In the reporting period, other ICT companies and their suppliers as well as sub-suppliers joined the program. So far, 23 selected suppliers have participated in the program. In 2020, we will add more suppliers to the program. The program is designed to make global supply chains for ICT products more sustainable. With these, we were not only able to achieve social and ecological improvements, but also economically measurable advantages: better working conditions have a positive effect on their motivation and increase productivity. This also improves the quality of the products, which in turn reduces the number of complaints regarding our products.
Many players, one goal: forum on sustainability in supply chains
8th CSR Forum of the Joint Audit Cooperation (JAC) on January 16 and 17, 2019 in Shenzhen, China.
The JAC CSR Forum 2019 has brought together more than 260 sustainability and procurement professionals from leading telecommunications companies, information and communications technology (ICT) suppliers, corporate social responsibility (CSR) institutions, non-governmental organizations (NGOs) and other organizations from research and science. In addition to presenting the JAC activities and results from the previous year, the Forum focused on the enormous opportunities and new regulations surrounding the circular economy, with a common understanding of the principles and practices that support the responsible use of the planet's resources , In addition, JAC praised supplier excellence at this forum for their efforts to support JAC activities.