Governance

Consumer and youth protection
Diversity
Employee health
Innovation
Social commitment
the future of work
Training
July, 2024

Measurable success: Reduced CO2 generation at data centers

We keep our goal of reducing our carbon footprint in mind when planning and operating our data centers. To achieve this goal, we take a two-step appro...

We keep our goal of reducing our carbon footprint in mind when planning and operating our data centers. To achieve this goal, we take a two-step approach. It starts with optimizing energy consumption at each data center site and then continues with improving processes throughout the global data center landscape.

 

Data Center Energy Usage     2020     2021     2022     2023
Total energy used in data centers (MWh)     748,105     758,384     709,619     685,351
Percentage of renewable energy (of total energy)     62.5     98.3     99.3     99.7

 

Our aim is to increase the share of renewable energy on a yearly basis. Therefore our reported target is to increase our share in comparison to the previous year.


arrow_right
October, 2023

MagentaZuhause App - The Smart Home app for the entire home.

The MagentaHome business unit has developed the open, cross-manufacturer Smart Home platform and the MagentaZuhause App. This gives customers the oppo...

The MagentaHome business unit has developed the open, cross-manufacturer Smart Home platform and the MagentaZuhause App. This gives customers the opportunity to combine devices from different companies easily and individually and to control them via app.

With the free MagentaZuhause App, customers can easily control smart devices from different manufacturers and intelligently network them with routines. In combination with LEDs, smart plugs, cameras and radiator thermostats, the home can easily become a smart home. The app helps to make everyday life more comfortable, increase security and save energy. For example, smart lighting that switches on automatically when someone comes home, or smart heating that adapts to the habits of the residents and saves energy. With the MagentaZuhause App, our customers stay connected to their home. Even when they are on the move.

Checking the home network, activating and sharing the guest Wi-Fi and optimising the Wi-Fi are just some of the many home network management options with the MagentaZuhause App.

In addition, our customers can monitor their energy needs, minimize unnecessary consumption, thereby reducing costs and contributing to a greener future.

Wi-Fi or IP devices can be connected directly to the app and no longer require a Smart Home gateway. This makes it easier to get started in the connected home. In addition, the app can also be used to control MagentaTV content - even by voice.

Customers can choose from several hundred different smart home devices. These include products from partners such as Philips Hue, WiZ, LEDVANCE, Gardena, Sonos, IKEA and D-Link. With a smart home-capable Telekom router, customers also have the option of using it as a smart home gateway in order to use wireless technologies beyond WLAN.

At the iF Design Award 2023, the MagentaZuhauseAapp was awarded in the category "User Experience - Product UX".

The MagentaZuhause App offers a high level of protection - as attested by the independent institute for IT security, AV-TEST GmbH. The security test 01/2023 repeatedly concludes that the app prevents manipulation by external parties and that communication is secure.


arrow_right
June, 2023

DT AG Health, Safety and Environment Management System and for Quality Management System

As a large corporation, Telekom assumes responsibility for environmental protection. Uniform environmental standards ensure that resource-saving behav...

As a large corporation, Telekom assumes responsibility for environmental protection. Uniform environmental standards ensure that resource-saving behavior is anchored in all processes and in the daily behavior of employees. To this end, the Group has implemented an HSE (Health, Safety and Environment) management system in all fully consolidated companies.
There are internationally recognized standards for environmental protection in companies, such as the ISO standards (standards of the International Organization for Standardization, ISO for short). These form the basis for environmental management at Telekom. This ensures that environmental policy is implemented uniformly throughout the Group.

Telekom in Germany has been working in accordance with the international standard ISO 14001 for environmental management systems since 1998. Compliance with the ISO standard enables, among other things, resources to be used more efficiently, energy to be saved and waste to be avoided. Employees help to further increase environmental friendliness with their own suggestions.

Telekom's commitment goes far beyond the issue of climate protection: Since 2010, a uniform Group-wide HSE management system has been in place. HSE stands for the three main topics of health, safety and environment. The international standards for occupational health and safety, environmental management and quality management serve as the basis for this.
Employees and experts from all Deutsche Telekom national companies regularly exchange information and jointly develop a comprehensive management system. Internal and external audits are conducted regularly to verify that the requirements of the HSE management system are consistently implemented in the company's day-to-day operations.

Here you can find the manual for our central Health, Safety and Environment Management System (HSE MS) of Deutsche Telekom Group. This means that it covers 100% of all Deutsche Telekom units.


arrow_right
January, 2023

Migration to IP technology

The analogue transmission of phone-calls through PSTN-Technology is past tense. We have migrated all lines - in Germany as well as in European NatCos...

The analogue transmission of phone-calls through PSTN-Technology is past tense. We have migrated all lines - in Germany as well as in European NatCos - to IP-Technology and with that created the basis for fast internet-connections and more complex applications.


arrow_right
November, 2022

Internet access on planes

Together with satellite company Inmarsat, Deutsche Telekom is offering the fastest inflight broadband service for European travelers. The European Avi...

Together with satellite company Inmarsat, Deutsche Telekom is offering the fastest inflight broadband service for European travelers.

The European Aviation Network (EAN) has been developed by Inmarsat and Deutsche Telekom in partnership with leading European companies such as Thales, Nokia, Airbus, and Cobham. It marks a paradigm shift in the airline passenger experience, with incomparable speeds, uninterrupted coverage and significantly lower latency than any other inflight Wi-Fi network in the continent.

The award-winning connectivity solution has been available to over 85 million passengers to date, travelling on more than 650.000 flights throughout Europe, covering key destinations such as London, Madrid, Barcelona, Geneva and Rome. EAN has now been activated in 275 aircraft and is currently available with British Airways, Iberia, Vueling and Aegean Airlines.


arrow_right
October, 2022

The Internet of Things

Machines and products are constantly becoming smarter. The technologies that make these developments possible are bundled under the term Internet of T...

Machines and products are constantly becoming smarter. The technologies that make these developments possible are bundled under the term Internet of Things, or IoT.
IoT can help ideally coordinate the processes of various devices, vehicles, and entire industrial facilities. This increases industrial productivity and ensures efficient logistics, thus helping reduce energy consumption and conserve resources.
We also support the German federal government’s Industry 4.0 initiative through our involvement in IoT. The initiative’s objective is to maintain Germany’s competitive edge in the technology sector.


arrow_right
October, 2022

Digital Solutions: Connected Car – preventing traffic jams with connected cars

T-Systems has been developing and operating Daimler’s Connected Car platform (Daimler vehicle backend) worldwide since 2013. The platform is the tec...

T-Systems has been developing and operating Daimler’s Connected Car platform (Daimler vehicle backend) worldwide since 2013. The platform is the technical basis for the Live Traffic service, which provides drivers with real-time traffic information, Live Traffic prevents about 30 percent of traffic jams per vehicle. This means the approximately 24 million vehicles equipped with Live Traffic consumed about 26 million liters less fuel. This translates into CO2 savings of around 65,000 metric tons.


arrow_right
October, 2022

Digital Solutions: SHOW – Connecting automated vehicle fleets with the main axes of local public transport, making urban mobility more sustainable and environmentally friendly.

Project goal: SHOW aims to support the deployment of shared, connected     and electrified automation in urban transport, to advance sustainable u...

Project goal:

SHOW aims to support the deployment of shared, connected     and electrified automation in urban transport, to advance sustainable urban mobility.

- Demonstrations in 20 cities across Europe

- Integration of automated fleets in Public Transport

- Including 69 partners from 13 EU-countries

- International cooperation with organizations from the US, South Korea, Australia and China

Benefits:

- Reduction of 20% energy consumption and 10% emissions

 - Reduction of overall number of private vehicles through intelligent combination of smart Public Transport solutions

 - Improved traffic flow

- Establish new business models and improve virtual validation


arrow_right
October, 2021

Achieving more together: international collaboration

How can international corporations put sustainability strategies into practice across borders? Deutsche Telekom employs CR managers for the relevant b...

How can international corporations put sustainability strategies into practice across borders? Deutsche Telekom employs CR managers for the relevant business segments and national companies to reach this goal. They use the CR Manager Network to regularly share best practices and discuss new challenges, thereby jointly promoting essential CR issues. The central Group Corporate Responsibility (GCR) department is responsible for managing the network. In the year 2021, the CR Manager Network encompassed more than 100 CR Manager from 34 subsidiaries based in 20 countries across the globe. 

The participants are regularly invited to virtual meetings and capacity building calls by Group Corporate Responsibility. In 2021, content and likely implications of the EU Green Deal were discussed as well as progress within the #GreenMagenta programs and the new strategic stream "Positive impact on society" defined by the EU segment. Furthermore, the network members could gain insights into issues like Impact measurement and the future of a greener mobility.


arrow_right
January, 2021

Digital health care system: Deutsche Telekom as a project partner

We are helping shape the digital health care system with numerous pilot projects. • We are involved as a project partner in developing a solution fo...

We are helping shape the digital health care system with numerous pilot projects.
• We are involved as a project partner in developing a solution for antibiotic treatment consultation at the St. Georg Hospital in Leipzig. The primary goal is to enable fast, secure data exchange between doctors, patients, and health insurers. The State of Saxony sponsored the project with over 1.2 million euros at the beginning of 2017. It will initially run until mid-2019.
• The main objective of the “Psychological Trauma Telehealth Network for Saxony (Tele-NePS)” project is to sustainably improve the integrated treatment chain for post-traumatic stress disorders. The goal is to enable those affected to access the treatment network, make expertise universally available, and guarantee cross-institution documentation and coordination. The EU and the State of Saxony will be funding the project, which will run until 2020, with 1.4 million euros.
• Under the auspices of a 10-year partnership, we are helping Kliniken Essen-Mitte (KEM) to drive forward the digitalization of its hospitals. By January 1, 2019, we had replaced the existing hospital information system with our iMedOne solution at two of the clinic’s locations.


arrow_right
March, 2020

Collaboration for the protection of minors

We want to create a safe and positive online experience for children and young people. We offer them attractive, exciting content on age-appropriate w...

We want to create a safe and positive online experience for children and young people. We offer them attractive, exciting content on age-appropriate websites.
Supporting standardized child protection offers
We became a member of the non-profit organization JusProg e.V. in 2016. Its software protects children and young people on the internet by blocking certain content.
This software has been officially recognized as a general child protection program in Germany in accordance with statutory requirements (JMStV). The software was most recently evaluated in March 2017.
We donated the rights to the program codes behind our child protection software (Windows) and our child protection app, Surfgarten, (iPhone/iPad) to JusProg e.V.
Commitment to FSM
We are a founding member and part of the executive board of FSM, the Association for the Voluntary Self-Monitoring for Multimedia Service Providers. The association published the “Index for Youth Media Protection” for the first time in 2017. The 2018 youth media protection report specifically addressed teachers and educational specialists.


arrow_right
March, 2020

Digital health care system: Our solutions

In addition to customer projects, we are also developing our own solutions for digital health care. Our telehealth platform is being used by increasin...

In addition to customer projects, we are also developing our own solutions for digital health care.
Our telehealth platform is being used by increasing numbers of participants in Germany. The platform is based on the first Europe-wide open, trans-regional network, East Saxony CCS Telehealth (THOS). It allows patients, doctors, hospitals, nursing staff, pharmacies, and health insurers in a given region to exchange information over a specially encrypted data network. In April 2018, we presented the new “Teleneurologie Parkinson” application at the world’s largest health care IT trade fair ConhIT: In addition to the family doctor or neurologist, the new solution also allows patients suffering from Parkinson’s disease to consult with a teleneurologist.
Our Telekom Healthcare Cloud (THC) provides health professionals with a reliable and simple path toward the digital transformation of their work structures. One of our customers in this area is Gesundheit Nordhessen Holding (GNH). We support the group of hospitals by providing our cloud for its daily work.


arrow_right
January, 2020

Supporting start-ups: Creating space for ideas

As the leading startup program of Deutsche Telekom, the telcotech incubator hubraum connects external startups with business units in our group to jo...

As the leading startup program of Deutsche Telekom, the telcotech incubator hubraum connects external startups with business units in our group to jointly offer innovative products for our private and business customers. In addition, hubraum offers startups early-stage financing from their own investment fund and targeted innovation programs with a view to the strategic growth areas and technologies of Deutsche Telekom.

Since the founding of hubraum in 2012, hubraum has built up a strategic investment portfolio of over 25 companies and closely collaborated with over 300 start-ups from Europe and Israel in areas such as Future Connectivity (e.g. 5G, Edge Cloud, AI, NBIoT), Connected Life and Work (e.g. smart home, AR/VR, industrial IoT) and the "Next Next" (e.g. blockchain). The hubraum Campus in Berlin has been expanded with one of the first 5G networks in Europe and edge cloud infrastructure. In addition to co-working office space and mentoring, startups can now also have exclusive access to Deutsche Telekom's networks, product platforms and test data to accelerate their business development. 

In 2019, 16 projects from our Edge and 5G prototyping programs were implemented on the new infrastructure. These will be continued in 2020.
In the same period, five projects of the consumer IoT eSIM program have been implemented. They will be marketed in 2020 as products of the national companies of DT.


arrow_right
January, 2020

Hubraum projects

• For 2020, hubraum has announced the Tech Award: Sustainability in 5G Challenge. With this, hubraum starts to make the ecosystem a more environmen...

• For 2020, hubraum has announced the Tech Award: Sustainability in 5G Challenge. With this, hubraum starts to make the ecosystem a more environmentally-friendly place by meeting 5G’s increased demand for energy sustainably — with the help of cocreation.
• Neebo, a start-up from Great Britain and participant of the hubraum Consumer IoT eSIM program, has developed a sensor wristband for babies. It allows the child’s vital signs, such as breathing and pulse, to be monitored via smartphone.
• Safety is one of the main reasons why driver assistants and systems for autonomous driving are constantly being improved.  For these assistance systems (e.g. video, 3D point clouds and telematic) to function properly, a lot of sensor data is required. The startup Teraki - a hubraum investment - is developing software that significantly reduces the energy consumption that arises when processing these sensor data.


arrow_right
January, 2020

IoT: Roambee – “bees” make the logistics chain transparent

Since the beginning of 2017, we have offered businesses a solution for tracking and locating deliveries and assets and for monitoring the status of go...

Since the beginning of 2017, we have offered businesses a solution for tracking and locating deliveries and assets and for monitoring the status of goods: Shipment & Asset Monitoring powered by Roambee. A “bee” equipped with sensors is attached to the consignment to record information such as temperature, humidity, light, and movement and store this information in the cloud. The bee measures all information in in defined timeframes. A web portal gives users anytime access to a full overview including the device status, location, and details on deliveries and assets.


arrow_right