Environmental management.

  • HSE management system implemented at 30 out of 59 international subsidiaries.
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  • Green Company awareness campaign in Poland.
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We want to make sustainability a component of all our business processes and of our employees' everyday lives. Our health, safety and environment (HSE) management system helps us make this possible. The system is based on the international standards OHSAS 18001  for occupational health and safety and ISO 14001  for environmental management. Key components of the environmental management system include a consistent environmental policy, a Group-wide manual, central document management and standardized Group-wide processes.

ISO 14001 umbrella certificate covers 21 companies.

We renewed or obtained the ISO 14001  umbrella certificate for environmental management systems of the International Organization for standardization (ISO) for 21 of Deutsche Telekom's international subsidiaries in December 2012. Other international subsidiaries, such as those in Romania and Albania, were certified under ISO 14001  independently.

Last year's CR report

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Telekom has been using an environmental management system that complies with the international ISO 14001  standard since 1998.

Progress in implementing HSE management.

We incorporated 13 international subsidiaries into our health, safety and environmental (HSE) management system during the reporting period, with a total of 30 out of 59 international subsidiaries involved in the system by the end of 2012.

17 international subsidiaries have recently been certified in accordance with OHSAS 18001 . Each business unit makes the decision to apply for certification themselves. Certification is not mandatory under Telekom's CR strategy. However, the Group does provide central support for subsidiaries that choose to apply for certification.

Globul, Cosmote Romania, AMC obtained ISO 14001 certification.

In 2012 Globul and Cosmote Romania applied for and obtained ISO 14001  certification. In addition, Cosmote Romania was certified to OH SAS 18001 and recertified to ISO 9001  in the same audit. After building up an integrated environment, quality, operational health and safety management system, AMC was externally audited and also received ISO 14001  certification.

Development of environmental management system at OTE.
After starting development of an environmental management system in the reporting period, OTE has set itself the goal of obtaining ISO 14001  certification in 2013. An environmental team was specifically set up to achieve this goal.

Development of occupational safety indicators.

Deutsche Telekom has been collating two indicators (KPI) at the international level to analyze the quality of its occupational health and safety system since January 2012. All of our international subsidiaries have been involved in this process since January 2013.

  • The "Number of work-related accidents resulting in absence from work" KPI states the frequency of accidents at our Group units per 1,000 employees and will be used for a benchmark within the Group.
  • The "Duration of absence from work following (a) work-related accident(s)" KPI serves as a benchmark for the number of days lost. It will enable us to support the quality of local occupational health and safety systems in combination with the frequency of work-related accidents.

Deutsche Telekom strives to comply with Group-wide, standardized occupational health and safety policies. To help us accomplish this, we shared experiences with other companies and defined our first comprehensive health and safety (H & S) standards in cooperation with those responsible for this area at the international subsidiaries. The standards address the topics of protecting non-smokers, building evacuation, hazard analyses, air conditioner maintenance and first-aid organizational structures. We have been communicating our own standards throughout the Group and implementing them locally since 2013. Our health and safety standards add to the Group's international occupational health and safety management policies. We plan to develop additional H & S standards and introduce these at the Group units starting in the second quarter of 2013.

Environmental training at Romtelecom.

An environmental induction training course was staged for new Romtelecom employees and environmental training sessions were held on selective waste collection, saving natural resources, environmental legislation and environmental protection for all employees from departments in which the Health, Safety and Environmental (HSE) management system has been introduced. In total, 11 percent of the entire workforce received training in environmental issues.

Internal Eco-Campaign at PTC in Poland.

At Deutsche Telekom’s Polish subsidiary, an internal "Green Company" awareness campaign was launched in December 2012 with the aim of reducing PTC's energy, water and paper consumption and informing employees about the company's green activities. Each month, there is a new keynote topic (e.g. energy, water or paper consumption) that illustrates the company’s CR engagement and encourages employees to behave more ecologically. One of the chief means of communicating the purpose of the campaign is through stickers on light switches, electronic devices, and toilets and basins – in each case encouraging staff to save energy or water through switching or turning off the devices in question. Other communication channels include the intranet, office posters and leaflets suggesting more eco-friendly behavior in everyday life.