Networked services can offer major social value. One excellent example is telemedicine, which helps reduce the cost of providing health services. In addition, it offers a broad array of facilities for patients and medical staff, ranging from mobile access to electronic patient records, reliable remote diagnosis and treatment to transmission of lab results in a matter of seconds.

Video: Healthcare
Video: Gesundheit

Mobile rounds with the iPad.

In cooperation with the Berlin-based hospital, Charité, Telekom has been piloting a mobile application for doctors since 2012 that can be used for read-only access to relevant patient information on the go via an app on your tablet PC. The app connects the tablet to the hospital's information system as well as other laboratory and imaging systems. Different administrative and technological measures, such as encrypted data transmission, guarantee data privacy. Doctors can look at their patients' vital data at any time and from any location and use their tablet as an aid when explaining treatment to patients at their bedside. In 2012, doctors at the Clinic for Neurology on the Charité Mitte campus began testing pilot operation of the mobile, electronic patient file.

Telekom continued to work on the development of numerous innovative healthcare applications during the reporting period as well:

Digital doctor ID.
The digital doctor ID by T-Systems enables doctors and hospitals to be connected securely without extensive investments. Doctors can use the ID to log onto different online portals, sign documents so that they are tamper-proof and then send them via e-mail in encrypted format.

Multimedia system for patient rooms.
Telekom launched the "Entertain am Krankenbett" multi-feature media system for patients at hospitals and rehabilitation centers as well as for residents of homes for seniors in 2012. The system offers different ways to access movies, TV series and e-Books and can also be used to make service calls or monitor building systems. The thin client solution, where all applications run on a central computer, also reduces electricity costs by 80 percent compared to hardware solutions.

Telemedicine applications for patients.

Telekom has developed a number of different applications for various patient groups in the telemedicine area as well.

Prevention with e-health.
Telekom supports the prevention program, Health Watchers, which was developed by general practitioners in Leipzig, Germany and can be used to constantly monitor the health of patients with high blood pressure and diabetics. Treatment for high blood pressure, for example, involves regularly measuring the patient's weight and blood pressure and sending the information to their electronic patient file. The doctor can then track the recovery process with visual depictions of the evaluated data. The system makes it easier to motivate patients to change their lifestyle for the long term. The seamless control of data helps diabetics adjust their medication more effectively, reducing their risk of secondary health issues. During the reporting period, Telekom also developed an online platform in collaboration with Central health insurance company that helps diabetics better understand the relationship between nutrition, daily activity and higher or lower blood sugar levels. At the heart of the platform is an electronic journal that is used to record current patient data with the help of devices such as a pedometer or a blood sugar monitor connected to a smartphone. The platform gives patients feedback on the effect their behavior is having on their health, which should ultimately encourage them to live healthier lives.

Ambulance for stroke patients.
Since 2012 and in collaboration with Deutsche Telekom, the Berlin-based hospital, Charité and other partners have been researching the use of an ambulance specialized in preclinical treatment of stroke patients. The ambulance features a computer tomograph and telemedical connection technology. Radiologists and neurologists at Charité use the data collected on site to come up with a precise diagnosis and then tell the emergency doctors the best clinic to take the patient to. Deutsche Telekom encrypts and sends the data with top priority status. The service also includes video communication in HD quality.

Video: Telemedicine pilot project
Video: Pilotprojekt Telemedizin

Cosmote: GERYON1 research project.

In 2012, Cosmote took part in the GERYON1 research project aimed at developing communication infrastructures which, in emergencies, will allow an in-depth exchange of information (geographic location, photos, video, etc.) to facilitate quicker identification and coordination of the parties involved, as well as a more immediate response by rescue teams.

mySugr—app for people with diabetes.

T-Mobile Austria initiated a collaboration with Austrian start up, mySugr, in honor of World Diabetes Day on November 14, 2012. The Austrian company has developed an app for people with diabetes that is structured like a game. Users collect points by entering the values of their meals and certain activities and then tackle exercises. The app gives users a quick overview of how their blood sugar is responding and helps them improve their treatment in a playful setting. An additional project is targeted especially at children with diabetes.