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Data privacy.

  • In 2006, Telekom became the first DAX-30 company to publish an annual data privacy report.

Millions of customers entrust Telekom with their data. In order to live up to this responsibility, we place the highest priority on protecting our customers' private data. We developed an extensive catalog of measures and created a separate Board of Management department for Data Privacy, Legal Affairs and Compliance to handle the topic at the highest management level of our company. We undergo regular audits conducted by an external data privacy advisory council as well as independent certification bodies.

Making our data privacy measures transparent to the public is a principle of utmost importance for us. We are the first DAX-30 company to publish an annual data privacy report, which documents all processes at the Group that are relevant to data privacy. We have been publishing an integrated report on data privacy and data security since 2011.

Download the 2012 Data Privacy and Data Security Report

With an enhanced format, our new data privacy and data security report aims to make complex topics easier for readers. The text alternates between short statements, vibrant interviews, background reports and commentaries, thereby meeting different informational needs. Contributors include Telekom specialists as well as external experts such as the Chairman of the Munich Security Conference and a member of the Chaos Computer Club.

In addition to publishing our annual report, we also report on all events relating to data theft and data misuse that have been reported to the relevant investigation authorities, present up-to-date measures for improving data privacy and provide important tips for the secure handling of personal data at http://www.telekom.com/dataprotection.

Putting data privacy into practice—an award for the winner.

One of Telekom's key objectives is to raise awareness of how to handle personal data responsibly on an ongoing basis. Telekom publishes an annual data privacy report to gauge the level of data protection at the Group. The report includes information on internal communication measures, internal audits and changes in the regulatory landscape.

Our employees recognize the need for data privacy measures and collaborate closely across departments to cover all data privacy requirements. The general opinion is that data privacy can only be successful when everyone works together.

The 2012 Data Privacy Award goes to T-Systems Austria.
Telekom traditionally combines its evaluation of the basic data privacy audit with presenting awards to the international subsidiaries with the best results. The winner of the latest award was announced in Bonn by the Board Member for Data Privacy, Legal Affairs and Compliance on January 28, 2013, European Data Privacy Day, at an internal ceremony. First place for the 2012 Data Privacy Award went to T-Systems Austria, followed by T-Systems Poland and T-Systems Czech Republic.