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  • Act responsibly. Enable sustainability.
  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report
Do you want to know the answer? Guess now...

Unfortunately, yes!

Unfortunately, yes!

Around 247 billion e-mails are sent worldwide every day. Studies suggest that roughly 80 percent of those e-mails are spam – i.e., e-mails that consist of unwanted advertising. 

Question 1 of 15
Are 80 percent of all
e-mails spam?

Did I subscribe to this?

Whether it be viruses, trojans, phishing or subscription traps – threats are lurking around every corner online. Spam e-mails with harmful content are often the source. Once such an e-mail's attachments have been opened, it is often too late and the computer is infected.
Our digital guide at sicherdigital.de is our contribution to improved online security. It contains informative texts, checklists, tests and films for Internet users to expand their knowledge and protect themselves.

Do you want to know the answer? Guess now...

Sorry, but no

Unfortunately, you're right

But it's about vast expanses all the same: Scope 3 is the term for harmful CO2 emissions in a company's upstream and downstream value chains. We measure these emissions. It's not science fiction, but it's still quite complicated. In the end, it is another way for us to reduce our climate impact.

Question 2 of 15
Is Scope 3 a new
science fiction series?

Excellent!

We received the DQS German Excellence Award in 2016 for our systematic approach to recording Scope 3 emissions. Our exemplary reporting on our Scope 3 emissions also got us on the CDP A-list of companies leading in climate protection for the first time in 2016.

Do you want to know the answer? Guess now...

Yes, indeed!

Yes, there are!

At T-Mobile Austria, Tinka, a robot, answers customer inquiries in the online chat. She replies to inquiries regarding products and service plans and also has a personal side: she likes soccer and tells customers her secrets. 

Question 3 of 15
Are there robots on the Deutsche Telekom
customer service team?

Deutsche Telekom customer service

Providing personal customer support is very important to us. That is why our customers can speak to a personal advisor and have their calls returned. That way customers do not have to explain an issue over and over and it can be solved directly. We recently introduced the call-back service on the German market, considerably improving customer satisfaction. 

Do you want to know the answer? Guess now...

Exactly!

Sorry, wrong

One of the first automated home computers was known as ECHO IV in 1966. It was meant to regulate temperature in the house, turn devices on and off and create shopping lists. It was never introduced to market, however, Its enormous size may have been one reason for this.

Question 4 of 15
Was the first smart home computer intended to be
a shopping assistant?

Conveniently conserve resources with QIVICON

One thing is for sure: machines and products are becoming smarter. For example, nowadays it is possible to use smart home technology to easily control household devices, consumer electronics and security technology via the Internet. This helps reduce energy consumption, among other things. Deutsche Telekom's manufacturer-independent smart home platform is called QIVICON. 

Do you want to know the answer? Guess now...

Possible, but no

You're right, that's nonsense.

The 2030 Agenda for Sustainable Development is the UN's largest consulting project.  More than 7 million people were surveyed for the project. On September 25, 2015, the United Nations adopted the 2030 Agenda along with 17 Sustainable Development Goals (SDGs). 

Question 5 of 15
The 2030 Agenda is a follow-up project
of Agenda 2010.

Making things happen together!

Deutsche Telekom supports the SDGs. Many of our products already contribute to sustainable development. Information and communication technology has the potential to contribute to each SDG. It can also ensure that the goals are achieved more quickly, e.g., by means of smart technologies for agriculture. Deutsche Telekom is also involved in several other initiatives such as Global Compact.