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  • Act responsibly. Enable sustainability.
  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report
Do you want to know the answer? Guess now...

Yes, indeed!

Yes, they can

"Need fresh grass! Love, Bessie"? Not exactly. Sensors in a collar measure the cow's vital signs and activity and send the information to a data collector. The data collector then sends text messages to the farmer, for example, when a cow is about to give birth. 

Question 1 of 15
Can cows send
text messages?

Machines are learning how to communicate

Digitization in agriculture is moving forward in leaps and bounds. Our main goal is to help farmers work more sustainably using smart technologies . The basis for this is machine-to-machine communication (M2M), i.e., largely automated data exchange between devices. This helps farmers reduce their use of water and fertilizer as well as their CO2 emissions.

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Yes, indeed!

Yes, there are!

At T-Mobile Austria, Tinka, a robot, answers customer inquiries in the online chat. She replies to inquiries regarding products and service plans and also has a personal side: she likes soccer and tells customers her secrets. 

Question 2 of 15
Are there robots on the Deutsche Telekom
customer service team?

Deutsche Telekom customer service

Providing personal customer support is very important to us. That is why our customers can speak to a personal advisor and have their calls returned. That way customers do not have to explain an issue over and over and it can be solved directly. We recently introduced the call-back service on the German market, considerably improving customer satisfaction. 

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Unfortunately, yes!

Unfortunately, yes!

Around 247 billion e-mails are sent worldwide every day. Studies suggest that roughly 80 percent of those e-mails are spam – i.e., e-mails that consist of unwanted advertising. 

Question 3 of 15
Are 80 percent of all
e-mails spam?

Did I subscribe to this?

Whether it be viruses, trojans, phishing or subscription traps – threats are lurking around every corner online. Spam e-mails with harmful content are often the source. Once such an e-mail's attachments have been opened, it is often too late and the computer is infected.
Our digital guide at sicherdigital.de is our contribution to improved online security. It contains informative texts, checklists, tests and films for Internet users to expand their knowledge and protect themselves.

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Right

Yes, we do

Whistleblowers welcome! Employees and third parties can use our Tell me! whistleblower portal to anonymously submit information if they suspect that someone in the company is violating the law or in-house regulations. We investigate every tip-off and pursue violations consistently.

Question 4 of 15
Deutsche Telekom has a special service
for whistleblowers?

Guaranteed confidentiality

Integrity, ethical conduct and personal responsibility are the keys to our company's success. We want to avoid any risk that could call our integrity into question or have a detrimental effect on our company, our employees, or our business partners, customers and shareholders. In order to do so, we need to find out about any misconduct. Confidentiality within the framework of legal provisions is guaranteed for people who use our Tell me! whistleblower portal. 

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Exactly!

Sorry, wrong

One of the first automated home computers was known as ECHO IV in 1966. It was meant to regulate temperature in the house, turn devices on and off and create shopping lists. It was never introduced to market, however, Its enormous size may have been one reason for this.

Question 5 of 15
Was the first smart home computer intended to be
a shopping assistant?

Conveniently conserve resources with QIVICON

One thing is for sure: machines and products are becoming smarter. For example, nowadays it is possible to use smart home technology to easily control household devices, consumer electronics and security technology via the Internet. This helps reduce energy consumption, among other things. Deutsche Telekom's manufacturer-independent smart home platform is called QIVICON.