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  • Act responsibly. Enable sustainability.
  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report
Do you want to know the answer? Guess now...

Gotcha!

You're right!

The term "surfing the Internet“ become known after an article with the same title, written by U.S. librarian Jean Armour Polly, was published in 1992. She came up with the title while looking at her mouse pad, which pictured a surfer.

Question 1 of 15
"Surfing the Internet" was named after Vinton Cerf, the
inventor of the Internet.

The perfect wave for everyone

Our goal is to make the Internet accessible to everyone. Today, access to the Internet is an important requirement for participating in business and society. We are laying the foundation for this by expanding our networks.

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Possible, but no

You're right, that's nonsense.

The 2030 Agenda for Sustainable Development is the UN's largest consulting project.  More than 7 million people were surveyed for the project. On September 25, 2015, the United Nations adopted the 2030 Agenda along with 17 Sustainable Development Goals (SDGs). 

Question 2 of 15
The 2030 Agenda is a follow-up project
of Agenda 2010.

Making things happen together!

Deutsche Telekom supports the SDGs. Many of our products already contribute to sustainable development. Information and communication technology has the potential to contribute to each SDG. It can also ensure that the goals are achieved more quickly, e.g., by means of smart technologies for agriculture. Deutsche Telekom is also involved in several other initiatives such as Global Compact.

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Yes, indeed!

Yes, there are!

At T-Mobile Austria, Tinka, a robot, answers customer inquiries in the online chat. She replies to inquiries regarding products and service plans and also has a personal side: she likes soccer and tells customers her secrets. 

Question 3 of 15
Are there robots on the Deutsche Telekom
customer service team?

Deutsche Telekom customer service

Providing personal customer support is very important to us. That is why our customers can speak to a personal advisor and have their calls returned. That way customers do not have to explain an issue over and over and it can be solved directly. We recently introduced the call-back service on the German market, considerably improving customer satisfaction. 

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Well done!

Wrong!

Robots have replaced teachers in some classrooms in South Korea. But the robot is remote-controlled from the Philippines by a real, human teacher. That way he can teach students English without an accent. Good morning, Mr. Robot!

Question 4 of 15
There are remote-controlled teachers
in South Korea.

Digital classroom

When students live too far from the next school, the school must come to them. E-learning offers have made this idea a reality. A good example: Telekom Romania provides solutions that enable Romanian children living in rural areas to attend class from home on their computers.

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Yes, indeed!

Yes, they can

"Need fresh grass! Love, Bessie"? Not exactly. Sensors in a collar measure the cow's vital signs and activity and send the information to a data collector. The data collector then sends text messages to the farmer, for example, when a cow is about to give birth. 

Question 5 of 15
Can cows send
text messages?

Machines are learning how to communicate

Digitization in agriculture is moving forward in leaps and bounds. Our main goal is to help farmers work more sustainably using smart technologies . The basis for this is machine-to-machine communication (M2M), i.e., largely automated data exchange between devices. This helps farmers reduce their use of water and fertilizer as well as their CO2 emissions.