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  • Act responsibly. Enable sustainability.
  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report

Further GRI aspects reported

Economic

Economic performance

G4-DMA

Group profile

G4-EC1 Direct economic value generated and distributed

Net value added

G4-EC3 Defined benefit plan obligations

Company pension scheme

Procurement

G4-DMA

Managing sustainability in procurement processes
Improving sustainability in the supply chain
Supporting responsible resource extraction

G4-EC9 Proportion of spending on local suppliers at significant locations of operation

As an ICT img company, Deutsche Telekom works with suppliers worldwide. That is why we do not have Group-wide policies giving priority to local suppliers at our locations.

Environmental

Effluents and waste

G4-DMA

Sustainability relevance (Circular economy)
Saving resources and protecting the environment
Sustainability relevance (Other environmental topics)
Waste reduction and recycling

G4-EN23 Total weight of waste by type and disposal method

Waste Volume performance indicator

Deutsche Telekom has a Group-wide waste management policy in place (e.g., for recycling copper) to handle the major types of waste produced by its business activities. We also use our Used Cell-Phone Collection ESG KPI img to determine the relationship between the number of cell phones brought to market and the number returned to us (returned cell-phones in k / number of cell-phones brought to market in m). When customers use the devices for longer periods of time, the environment benefits from this decision and, as a result, this has a positive impact on the KPI.

Any additional data collection regarding disposal methods would be complex and the amount of time and work involved could not be reasonably justified based on the benefit this type of data collection would bring.

Supplier environmental assessment

G4-DMA

Managing sustainability in procurement processes
Improving sustainability in the supply chain
2016 audit results

G4-EN32 Percentage of new suppliers that were screened using environmental criteria

We are currently unable to provide information regarding the percentage of new suppliers that have been evaluated based on sustainability criteria (e.g., through self-assessments, the EcoVadis platform or social audits). Group-wide roll out of our supplier portal is scheduled for 2017 and we expect to be able to provide exact data in 2018. The general requirement for any supplier relationship with Deutsche Telekom is passing a pre-qualification process, which includes 18 questions regarding sustainability.

G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken

2016 audit results

Social: Labor practices and decent work

Labor practices grievance mechanisms

G4-DMA

Protecting human rights

Employees can use a central e-mail address under the Employee Relations Policy (erpolicy@telekom.de) or the Tell Me! whistleblower portal at any time to report poor working conditions and other issues, and they can do so anonymously if desired.

Employees at all units are informed of the Employee Relations Policy, the relevant e-mail addresses and the whistleblower portal, typically via the company intranet. New hires are also informed of our whistleblower channels.

In addition to the channels mentioned above, a special e-mail address (humanrights@telekom.de) is also available for information and questions regarding human rights topics at Deutsche Telekom.

G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms

Reports received by the Contact Point for Human Rights

Social: Human rights

Child labor

G4-DMA

Protecting human rights
Managing sustainability in procurement processes
Improving sustainability in the supply chain

G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken

2016 audit results

No significant risk of child labor was identified at our direct business facilities.

Forced or compulsory labor

G4-DMA

Protecting human rights
Managing sustainability in procurement processes
Improving sustainability in the supply chain

G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures taken

Protecting human rights
2016 audit results
CR facts: Social Charter

No significant risk of forced or compulsory labor was identified at our direct business facilities.

Assessment

G4-DMA

Protecting human rights

G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments

Protecting human rights

Human rights grievance mechanisms

G4-DMA

Protecting human rights
Reports received by the Contact Point for Human Rights

G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms

Reports received by the Contact Point for Human Rights

Social: Society

Public policy

G4-DMA

Political advocacy

G4-SO6 Total value of political contributions by country and recipient/beneficiary

It is of paramount concern to Deutsche Telekom that its relationships with political decision-makers should be characterized by transparency and trust. This also extends to our refusal to support the work of any political party with donations.