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  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report

Employee satisfaction

Employee identification with CR commitment ESG KPI

We use the Employee Identification with CR Commitment ESG KPI img to assess how well our employee's identify and how satisfied they are with our CR activities. The calculation is based on an employee survey that is conducted at the national companies (without T-Mobile US) every two to three years. This KPI serves as the basis when defining future targets.

The 2015 survey indicated a considerable increase in employee identification and satisfaction with regard to our CR activities.

Reporting against standards

This data is relevant for criteria 7 (Control) and 14 (Employment Rights) of the German Sustainability Code. It is also used in our reporting on Global Compact img Principles 3 (Freedom of association) and 6 (Elimination of discrimination).

Satisfaction and commitment index

Satisfaction among management staff has improved continually in recent years and has stabilized at a high level throughout the Group. The commitment index for managers lies at a very good 4.5 on a scale of 1 to 5. Managers act in accordance with our our leadership principles "Collaborate," "Innovate" and "Empower to perform" as well as our Guiding Principles, which are binding for all our managers.

You can find further information here

 

Puls-Check

Deutsche Telekom wants to pursue an open dialog and productive exchange with its employees. New working models and state-of-the-art communication options as well as regular employee surveys help us accomplish this. The main feedback tools which the Group uses to assess employee satisfaction include the employee survey, which is carried out every two years, and the semi-annual pulse survey, containing the 11 questions from the employee survey shown above.

Reporting against standards

This data is relevant for criteria 7 (Rules and processes) and 14 (Employee rights and diversity) of the German Sustainability Code. It is also used for reporting on the Global Compact img principles 3 (Freedom of association) and 6 (Elimination of discrimination).