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  • 2016 Corporate Responsibility Report
2016 Corporate Responsibility Report

Glossary

2

2G

2G stands for the second-generation mobile communications standard. In Europe the standard was implemented in the form of the Global System for Mobile Communications (GSM).

2G

2G stands for the second-generation mobile communications standard. In Europe the standard was implemented in the form of the Global System for Mobile Communications (GSM).

2G

2G stands for the second-generation mobile communications standard. In Europe the standard was implemented in the form of the Global System for Mobile Communications (GSM).

2° – German CEOs for Climate Protection.

The goal of the 2° – German CEOs for Climate Protection initiative is to limit global warming in the long term to a maximum of two degrees compared to the preindustrial level. Together with the most important leaders in the German business sector and as part of the initiative, Deutsche Telekom is supporting the German government at both the national and international level in developing a successful policy to protect the global climate.

2° – German CEOs for Climate Protection.

The goal of the 2° – German CEOs for Climate Protection initiative is to limit global warming in the long term to a maximum of two degrees compared to the preindustrial level. Together with the most important leaders in the German business sector and as part of the initiative, Deutsche Telekom is supporting the German government at both the national and international level in developing a successful policy to protect the global climate.

2° – German CEOs for Climate Protection.

The goal of the 2° – German CEOs for Climate Protection initiative is to limit global warming in the long term to a maximum of two degrees compared to the preindustrial level. Together with the most important leaders in the German business sector and as part of the initiative, Deutsche Telekom is supporting the German government at both the national and international level in developing a successful policy to protect the global climate.

3

3G

3G stands for the third-generation mobile communications standard, which enables much faster transmission speeds than its 2G predecessor. The leading global 3G technology is the Standard Universal Mobile Telecommunications System (UMTS).

3G

3G stands for the third-generation mobile communications standard, which enables much faster transmission speeds than its 2G predecessor. The leading global 3G technology is the Standard Universal Mobile Telecommunications System (UMTS).

3G

3G stands for the third-generation mobile communications standard, which enables much faster transmission speeds than its 2G predecessor. The leading global 3G technology is the Standard Universal Mobile Telecommunications System (UMTS).

A

AA1000

The AA1000 (AccountAbility1000) standard developed by the non-profit organization Institute of Social and Ethical AccountAbility has the goal of promoting the credibility and quality of sustainability reporting and improving reporting processes and systems. The core element of the modules offered by AA1000 is the integration of stakeholders into the internal sustainability process of the company/organization. To achieve this goal, the standard encourages compliance with three principles 1. Inclusivity: Integration of relevant stakeholders in the development and implementation of CR activities 2. Materiality: Definition of essential topics and their relevance and significance for the organization and its stakeholders 3. Responsiveness: The response to topics which are relevant for its stakeholders within the scope of corresponding actions and activities as well as accompanying communications measures

AA1000

The AA1000 (AccountAbility1000) standard developed by the non-profit organization Institute of Social and Ethical AccountAbility has the goal of promoting the credibility and quality of sustainability reporting and improving reporting processes and systems. The core element of the modules offered by AA1000 is the integration of stakeholders into the internal sustainability process of the company/organization. To achieve this goal, the standard encourages compliance with three principles 1. Inclusivity: Integration of relevant stakeholders in the development and implementation of CR activities 2. Materiality: Definition of essential topics and their relevance and significance for the organization and its stakeholders 3. Responsiveness: The response to topics which are relevant for its stakeholders within the scope of corresponding actions and activities as well as accompanying communications measures

AA1000

The AA1000 (AccountAbility1000) standard developed by the non-profit organization Institute of Social and Ethical AccountAbility has the goal of promoting the credibility and quality of sustainability reporting and improving reporting processes and systems. The core element of the modules offered by AA1000 is the integration of stakeholders into the internal sustainability process of the company/organization. To achieve this goal, the standard encourages compliance with three principles 1. Inclusivity: Integration of relevant stakeholders in the development and implementation of CR activities 2. Materiality: Definition of essential topics and their relevance and significance for the organization and its stakeholders 3. Responsiveness: The response to topics which are relevant for its stakeholders within the scope of corresponding actions and activities as well as accompanying communications measures

Access network

The access network is the connection between the customer's end device and the Deutsche Telekom network.

Access network

The access network is the connection between the customer's end device and the Deutsche Telekom network.

Access network

The access network is the connection between the customer's end device and the Deutsche Telekom network.

ADSL (Asymmetrical Digital Subscriber Line)

ADSL for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. Also see DSL.

ADSL (Asymmetrical Digital Subscriber Line)

ADSL for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. Also see DSL.

ADSL (Asymmetrical Digital Subscriber Line)

ADSL for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. Also see DSL.

ADSL2+

ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. Also see DSL.

ADSL2+

ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. Also see DSL.

ADSL2+

ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. Also see DSL.

Agility; agile

"Agility" means being able to adapt to new expectations and requirements at any time

Agility; agile

"Agility" means being able to adapt to new expectations and requirements at any time

Agility; agile

"Agility" means being able to adapt to new expectations and requirements at any time

All-IP

All-IP is a data transmission technology enabling all media services such as TV, telephony and Internet to be operated in an IT network that is based on the Internet Protocol (IP). All applications are transmitted in standardized data packets so that devices and services can exchange data and communicate with each other.

All-IP

All-IP is a data transmission technology enabling all media services such as TV, telephony and Internet to be operated in an IT network that is based on the Internet Protocol (IP). All applications are transmitted in standardized data packets so that devices and services can exchange data and communicate with each other.

All-IP

All-IP is a data transmission technology enabling all media services such as TV, telephony and Internet to be operated in an IT network that is based on the Internet Protocol (IP). All applications are transmitted in standardized data packets so that devices and services can exchange data and communicate with each other.

App

App stands for application and denotes any type of application program. In the narrower sense, apps are programs that can be directly downloaded to a smartphone or tablet PC from an online shop. They offer diverse functions such as timetable information, games and translations.

App

App stands for application and denotes any type of application program. In the narrower sense, apps are programs that can be directly downloaded to a smartphone or tablet PC from an online shop. They offer diverse functions such as timetable information, games and translations.

App

App stands for application and denotes any type of application program. In the narrower sense, apps are programs that can be directly downloaded to a smartphone or tablet PC from an online shop. They offer diverse functions such as timetable information, games and translations.

Apple iOS

Apple iOS is the operating system for smartphones, tablets and other mobile devices by Apple. It is based on the computer operating system Mac OS X.

Apple iOS

Apple iOS is the operating system for smartphones, tablets and other mobile devices by Apple. It is based on the computer operating system Mac OS X.

Apple iOS

Apple iOS is the operating system for smartphones, tablets and other mobile devices by Apple. It is based on the computer operating system Mac OS X.

Associations of local authorities

Associations of local authorities are voluntary associations of cities and municipalities at the state and federal levels. They represent the interests of districts, cities and municipalities. At the federal level the Association of German Cities represents more than 5,700 municipalities. The German Association of Towns and Municipalities (DStGB) comprises 16 state associations, in which some 13,000 small and medium-sized communities are represented. The German County Association (DLT) has 13 regional associations and represents about 70 percent of Germany’s citizens.

Associations of local authorities

Associations of local authorities are voluntary associations of cities and municipalities at the state and federal levels. They represent the interests of districts, cities and municipalities. At the federal level the Association of German Cities represents more than 5,700 municipalities. The German Association of Towns and Municipalities (DStGB) comprises 16 state associations, in which some 13,000 small and medium-sized communities are represented. The German County Association (DLT) has 13 regional associations and represents about 70 percent of Germany’s citizens.

Associations of local authorities

Associations of local authorities are voluntary associations of cities and municipalities at the state and federal levels. They represent the interests of districts, cities and municipalities. At the federal level the Association of German Cities represents more than 5,700 municipalities. The German Association of Towns and Municipalities (DStGB) comprises 16 state associations, in which some 13,000 small and medium-sized communities are represented. The German County Association (DLT) has 13 regional associations and represents about 70 percent of Germany’s citizens.

ATM

ATM (Asynchronous Transfer Mode) is a transmission standard in which data is encoded and transferred in small packets (cells).

ATM

ATM (Asynchronous Transfer Mode) is a transmission standard in which data is encoded and transferred in small packets (cells).

ATM

ATM (Asynchronous Transfer Mode) is a transmission standard in which data is encoded and transferred in small packets (cells).

Audit

An audit is a systematic examination of products, processes or systems. An audit checks whether the quality-related activities and their results correspond to the requirements and are suitable for achieving the set objectives. Audits are performed by internal or external auditors specifically trained for this purpose.

Audit

An audit is a systematic examination of products, processes or systems. An audit checks whether the quality-related activities and their results correspond to the requirements and are suitable for achieving the set objectives. Audits are performed by internal or external auditors specifically trained for this purpose.

Audit

An audit is a systematic examination of products, processes or systems. An audit checks whether the quality-related activities and their results correspond to the requirements and are suitable for achieving the set objectives. Audits are performed by internal or external auditors specifically trained for this purpose.

B

Backhaul

Backhaul describes the connection of an upstream (often subordinate) network node to a central network node. It can be achieved with any feasible transmission technology.

Backhaul

Backhaul describes the connection of an upstream (often subordinate) network node to a central network node. It can be achieved with any feasible transmission technology.

Backhaul

Backhaul describes the connection of an upstream (often subordinate) network node to a central network node. It can be achieved with any feasible transmission technology.

Bandwidth

Denotes the width of the frequency band used to transmit data. The broader the bandwidth, the faster the connection.

Bandwidth

Denotes the width of the frequency band used to transmit data. The broader the bandwidth, the faster the connection.

Bandwidth

Denotes the width of the frequency band used to transmit data. The broader the bandwidth, the faster the connection.

BKMS (Business Keeper Monitoring System)

Certified whistleblower system. Serves to consistently monitor compliance with the Code of Conduct and employee integrity. Across the Group, employees, suppliers and partners can use the secure process at any time and from any location to report infringements such as criminal acts, ethical misconduct and incorrect accounting and auditing, and to help combat such violations.

BKMS (Business Keeper Monitoring System)

Certified whistleblower system. Serves to consistently monitor compliance with the Code of Conduct and employee integrity. Across the Group, employees, suppliers and partners can use the secure process at any time and from any location to report infringements such as criminal acts, ethical misconduct and incorrect accounting and auditing, and to help combat such violations.

BKMS (Business Keeper Monitoring System)

Certified whistleblower system. Serves to consistently monitor compliance with the Code of Conduct and employee integrity. Across the Group, employees, suppliers and partners can use the secure process at any time and from any location to report infringements such as criminal acts, ethical misconduct and incorrect accounting and auditing, and to help combat such violations.

Broadband network

The term "broadband" refers to fast data transmission rates.

Broadband network

The term "broadband" refers to fast data transmission rates.

Broadband network

The term "broadband" refers to fast data transmission rates.

C

CAPEX

In financial accounting, the term capital expenditure (CAPEX) refers to investments in facilities and systems. These also include investments made to maintain existing facilities. CAPEX must be capitalized.

CAPEX

In financial accounting, the term capital expenditure (CAPEX) refers to investments in facilities and systems. These also include investments made to maintain existing facilities. CAPEX must be capitalized.

CAPEX

In financial accounting, the term capital expenditure (CAPEX) refers to investments in facilities and systems. These also include investments made to maintain existing facilities. CAPEX must be capitalized.

Carbon footprint

Carbon footprint describes the total of all greenhouse gases that are emitted directly or indirectly within a defined period. A carbon footprint can be calculated for a company, an individual or the life cycle of a product. All relevant emissions, from raw materials extraction to disposal, are included in these calculations.

Carbon footprint

Carbon footprint describes the total of all greenhouse gases that are emitted directly or indirectly within a defined period. A carbon footprint can be calculated for a company, an individual or the life cycle of a product. All relevant emissions, from raw materials extraction to disposal, are included in these calculations.

Carbon footprint

Carbon footprint describes the total of all greenhouse gases that are emitted directly or indirectly within a defined period. A carbon footprint can be calculated for a company, an individual or the life cycle of a product. All relevant emissions, from raw materials extraction to disposal, are included in these calculations.

CDP

CDP is an initiative involving more than 822 institutional investors with total investment assets of 95 trillion US dollars (as of 2015). The CDP aims to promote dialog between investors and companies on climate change issues. Currently, some 11,000 (as of 2013) of the world’s largest companies are involved in the project and provide information on their greenhouse gas emissions and climate protection strategies. The CDP collects and publishes the data on an annual basis.

CDP

CDP is an initiative involving more than 822 institutional investors with total investment assets of 95 trillion US dollars (as of 2015). The CDP aims to promote dialog between investors and companies on climate change issues. Currently, some 11,000 (as of 2013) of the world’s largest companies are involved in the project and provide information on their greenhouse gas emissions and climate protection strategies. The CDP collects and publishes the data on an annual basis.

CDP

CDP is an initiative involving more than 822 institutional investors with total investment assets of 95 trillion US dollars (as of 2015). The CDP aims to promote dialog between investors and companies on climate change issues. Currently, some 11,000 (as of 2013) of the world’s largest companies are involved in the project and provide information on their greenhouse gas emissions and climate protection strategies. The CDP collects and publishes the data on an annual basis.

CeBIT

CeBIT (German acronym for Center for Office Automation, Information Technology and Telecommunications) is the world's largest ICT trade fair and takes place annually in Hanover, Germany.

CeBIT

CeBIT (German acronym for Center for Office Automation, Information Technology and Telecommunications) is the world's largest ICT trade fair and takes place annually in Hanover, Germany.

CeBIT

CeBIT (German acronym for Center for Office Automation, Information Technology and Telecommunications) is the world's largest ICT trade fair and takes place annually in Hanover, Germany.

CHP plant

A cogeneration or combined heat and power (CHP) plant is a plant that can generate electricity, heat (hot water, steam) or cold air (absorption or adsorption refrigeration) at the same time. Heat and cold air can be fed into the utility or district heating network. Compared to separate production of electricity at central power plants and using boilers to generate heat, cogeneration plants are more efficient since the waste heat from electricity production can be used directly for other purposes.

CHP plant

A cogeneration or combined heat and power (CHP) plant is a plant that can generate electricity, heat (hot water, steam) or cold air (absorption or adsorption refrigeration) at the same time. Heat and cold air can be fed into the utility or district heating network. Compared to separate production of electricity at central power plants and using boilers to generate heat, cogeneration plants are more efficient since the waste heat from electricity production can be used directly for other purposes.

CHP plant

A cogeneration or combined heat and power (CHP) plant is a plant that can generate electricity, heat (hot water, steam) or cold air (absorption or adsorption refrigeration) at the same time. Heat and cold air can be fed into the utility or district heating network. Compared to separate production of electricity at central power plants and using boilers to generate heat, cogeneration plants are more efficient since the waste heat from electricity production can be used directly for other purposes.

Cloud computing

Cloud computing describes the use of external IT infrastructures such as computers, memories and networks as well as software such as operating systems and management tools.

Cloud computing

Cloud computing describes the use of external IT infrastructures such as computers, memories and networks as well as software such as operating systems and management tools.

Cloud computing

Cloud computing describes the use of external IT infrastructures such as computers, memories and networks as well as software such as operating systems and management tools.

CO2 equivalents

CO2equivalents (CO2e) indicate the greenhouse gas potential of various climate-damaging gases and clarify how much a specific quantity of a greenhouse gas contributes to the greenhouse effect. The reference value used here is carbon dioxide (CO2).

CO2 equivalents

CO2equivalents (CO2e) indicate the greenhouse gas potential of various climate-damaging gases and clarify how much a specific quantity of a greenhouse gas contributes to the greenhouse effect. The reference value used here is carbon dioxide (CO2).

CO2 equivalents

CO2equivalents (CO2e) indicate the greenhouse gas potential of various climate-damaging gases and clarify how much a specific quantity of a greenhouse gas contributes to the greenhouse effect. The reference value used here is carbon dioxide (CO2).

Cold aisle containment

Servers are cooled with cold air to keep them working efficiently. That's why keeping areas with cold air separate from those with warm air is highly reasonable in data centers. Cold aisle containment makes sure that cold air is sent directly to the devices that need it. This cuts data center energy consumption by up to one half. In addition to significant cost savings, this approach also leads to a considerable reduction in CO2 emissions.

Cold aisle containment

Servers are cooled with cold air to keep them working efficiently. That's why keeping areas with cold air separate from those with warm air is highly reasonable in data centers. Cold aisle containment makes sure that cold air is sent directly to the devices that need it. This cuts data center energy consumption by up to one half. In addition to significant cost savings, this approach also leads to a considerable reduction in CO2 emissions.

Cold aisle containment

Servers are cooled with cold air to keep them working efficiently. That's why keeping areas with cold air separate from those with warm air is highly reasonable in data centers. Cold aisle containment makes sure that cold air is sent directly to the devices that need it. This cuts data center energy consumption by up to one half. In addition to significant cost savings, this approach also leads to a considerable reduction in CO2 emissions.

Connected life and work

The convenient management of all personal data and Internet services on any screen, whether PC, cell phone or television. Requires secure storage of data in the network, which can then be accessed by all devices via broadband networks.

Connected life and work

The convenient management of all personal data and Internet services on any screen, whether PC, cell phone or television. Requires secure storage of data in the network, which can then be accessed by all devices via broadband networks.

Connected life and work

The convenient management of all personal data and Internet services on any screen, whether PC, cell phone or television. Requires secure storage of data in the network, which can then be accessed by all devices via broadband networks.

COP

COP stands for the Conference of the Parties that is held annually under the UN Framework Convention on Climate Change. The 21st UN Climate Conference (COP21) was held in Paris (France) in November/December 2015.

COP

COP stands for the Conference of the Parties that is held annually under the UN Framework Convention on Climate Change. The 21st UN Climate Conference (COP21) was held in Paris (France) in November/December 2015.

COP

COP stands for the Conference of the Parties that is held annually under the UN Framework Convention on Climate Change. The 21st UN Climate Conference (COP21) was held in Paris (France) in November/December 2015.

Corporate giving

Corporate giving refers to financial donations made by the company to social or ecological projects.

Corporate giving

Corporate giving refers to financial donations made by the company to social or ecological projects.

Corporate giving

Corporate giving refers to financial donations made by the company to social or ecological projects.

Corporate volunteering

Corporate volunteering describes the voluntary efforts of a company’s employees in the social or ecological domain that are promoted by the employer.

Corporate volunteering

Corporate volunteering describes the voluntary efforts of a company’s employees in the social or ecological domain that are promoted by the employer.

Corporate volunteering

Corporate volunteering describes the voluntary efforts of a company’s employees in the social or ecological domain that are promoted by the employer.

Critical energy infrastructure

The term "critical energy infrastructure" refers to networks, services and facilities whose interruption or destruction would have serious effects on the health, safety, security or economic well-being of the people in a region or state.

Critical energy infrastructure

The term "critical energy infrastructure" refers to networks, services and facilities whose interruption or destruction would have serious effects on the health, safety, security or economic well-being of the people in a region or state.

Critical energy infrastructure

The term "critical energy infrastructure" refers to networks, services and facilities whose interruption or destruction would have serious effects on the health, safety, security or economic well-being of the people in a region or state.

Cyber bullying

Cyber bullying (also known as cyber stalking, e-bullying, etc.) refers to insulting, threatening, compromising or victimizing behavior via modern communication channels such as mobile communications or the Internet.

Cyber bullying

Cyber bullying (also known as cyber stalking, e-bullying, etc.) refers to insulting, threatening, compromising or victimizing behavior via modern communication channels such as mobile communications or the Internet.

Cyber bullying

Cyber bullying (also known as cyber stalking, e-bullying, etc.) refers to insulting, threatening, compromising or victimizing behavior via modern communication channels such as mobile communications or the Internet.

D

Data rate

The data (transmission) rate, colloquially also called the transmission speed, describes the quantity of digital data which can be transmitted within a unit of time. It is measured in bps (bits per second).

Data rate

The data (transmission) rate, colloquially also called the transmission speed, describes the quantity of digital data which can be transmitted within a unit of time. It is measured in bps (bits per second).

Data rate

The data (transmission) rate, colloquially also called the transmission speed, describes the quantity of digital data which can be transmitted within a unit of time. It is measured in bps (bits per second).

DECT (Digital Enhanced Cordless Telecommunications)

DECT is a standard for wireless transmission of voice and multimedia data between a base unit and up to eight end devices. This standard ensures high voice quality.

DECT (Digital Enhanced Cordless Telecommunications)

DECT is a standard for wireless transmission of voice and multimedia data between a base unit and up to eight end devices. This standard ensures high voice quality.

DECT (Digital Enhanced Cordless Telecommunications)

DECT is a standard for wireless transmission of voice and multimedia data between a base unit and up to eight end devices. This standard ensures high voice quality.

Dematerialization

Dematerialization refers to the replacement of tangible products such as letters, photographic prints and CDs with digital files.

Dematerialization

Dematerialization refers to the replacement of tangible products such as letters, photographic prints and CDs with digital files.

Dematerialization

Dematerialization refers to the replacement of tangible products such as letters, photographic prints and CDs with digital files.

Digital divide

The term refers to the fact that not everyone has the same degree of access to modern digital information and communications technologies (ICT) and for this reason does not have the same opportunities for social and economic development. As a leading ICT enterprise, Deutsche Telekom sees itself responsible for giving people within its sphere of influence broad access to ICT technologies, thus preventing inequality.

Digital divide

The term refers to the fact that not everyone has the same degree of access to modern digital information and communications technologies (ICT) and for this reason does not have the same opportunities for social and economic development. As a leading ICT enterprise, Deutsche Telekom sees itself responsible for giving people within its sphere of influence broad access to ICT technologies, thus preventing inequality.

Digital divide

The term refers to the fact that not everyone has the same degree of access to modern digital information and communications technologies (ICT) and for this reason does not have the same opportunities for social and economic development. As a leading ICT enterprise, Deutsche Telekom sees itself responsible for giving people within its sphere of influence broad access to ICT technologies, thus preventing inequality.

Digital dividend

The term "digital dividend" refers to the increase in transmission capacity that is achieved by changing over to digital technology. In the course of digitizing TV and radio broadcasts (DVB-T), signals will be transmitted in future over one frequency or one channel. This will free up valuable frequency bands - used to date solely for the transmission of analog signals - for the broadband Internet service.

Digital dividend

The term "digital dividend" refers to the increase in transmission capacity that is achieved by changing over to digital technology. In the course of digitizing TV and radio broadcasts (DVB-T), signals will be transmitted in future over one frequency or one channel. This will free up valuable frequency bands - used to date solely for the transmission of analog signals - for the broadband Internet service.

Digital dividend

The term "digital dividend" refers to the increase in transmission capacity that is achieved by changing over to digital technology. In the course of digitizing TV and radio broadcasts (DVB-T), signals will be transmitted in future over one frequency or one channel. This will free up valuable frequency bands - used to date solely for the transmission of analog signals - for the broadband Internet service.

Disruptive

A technology is referred to as disruptive when it completely or partially replaces current technology and products or services based on that technology. 

Disruptive

A technology is referred to as disruptive when it completely or partially replaces current technology and products or services based on that technology. 

Disruptive

A technology is referred to as disruptive when it completely or partially replaces current technology and products or services based on that technology. 

DJSI (Dow Jones Sustainability Indexes)

Launched in 1999, the Dow Jones Sustainability Indexes (DJSI) are the leading global stock market indexes for sustainable capital investment. They measure and track the sustainability performance of companies. In cooperation with the Dow Jones Indexes, the STOXX Limited Index for Renewable Energy, and the ratings agency Sustainability Asset Management (SAM), they provide asset managers with important benchmarks to establish and manage sustainability portfolios. More than 300 companies are listed on the DJSI.

DJSI (Dow Jones Sustainability Indexes)

Launched in 1999, the Dow Jones Sustainability Indexes (DJSI) are the leading global stock market indexes for sustainable capital investment. They measure and track the sustainability performance of companies. In cooperation with the Dow Jones Indexes, the STOXX Limited Index for Renewable Energy, and the ratings agency Sustainability Asset Management (SAM), they provide asset managers with important benchmarks to establish and manage sustainability portfolios. More than 300 companies are listed on the DJSI.

DJSI (Dow Jones Sustainability Indexes)

Launched in 1999, the Dow Jones Sustainability Indexes (DJSI) are the leading global stock market indexes for sustainable capital investment. They measure and track the sustainability performance of companies. In cooperation with the Dow Jones Indexes, the STOXX Limited Index for Renewable Energy, and the ratings agency Sustainability Asset Management (SAM), they provide asset managers with important benchmarks to establish and manage sustainability portfolios. More than 300 companies are listed on the DJSI.

Double-play products

Double play means that telephony and Internet can both be used via a single access. Deutsche Telekom's Call & Surf rate plans are examples of this.

Double-play products

Double play means that telephony and Internet can both be used via a single access. Deutsche Telekom's Call & Surf rate plans are examples of this.

Double-play products

Double play means that telephony and Internet can both be used via a single access. Deutsche Telekom's Call & Surf rate plans are examples of this.

Downstream

Downstream means data transmission from the Internet to the user’s computer. Files, for example, are downloaded this way.

Downstream

Downstream means data transmission from the Internet to the user’s computer. Files, for example, are downloaded this way.

Downstream

Downstream means data transmission from the Internet to the user’s computer. Files, for example, are downloaded this way.

DSL (Digital Subscriber Line)

Available in Deutsche Telekom's service portfolio in various forms: ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. VDSL (Very high bit rate Digital Subscriber Line): VDSL is a new technology used to transmit very high data rates (10 Mbit/s upstream, 50 Mbit/s downstream) over a fiber-optic network.

DSL (Digital Subscriber Line)

Available in Deutsche Telekom's service portfolio in various forms: ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. VDSL (Very high bit rate Digital Subscriber Line): VDSL is a new technology used to transmit very high data rates (10 Mbit/s upstream, 50 Mbit/s downstream) over a fiber-optic network.

DSL (Digital Subscriber Line)

Available in Deutsche Telekom's service portfolio in various forms: ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL (Asymmetrical Digital Subscriber Line) for consumer lines: Technology used to transmit data at fast rates (between 16 kbit/s and 640 kbit/s upstream, up to 8 Mbit/s downstream) via standard copper wire pairs in the local loop within a radius of approx. three kilometers. ADSL2+: Successor product to ADSL that raises the maximum data rate to 16 Mbit/s downstream and 1 Mbit/s upstream. VDSL (Very high bit rate Digital Subscriber Line): VDSL is a new technology used to transmit very high data rates (10 Mbit/s upstream, 50 Mbit/s downstream) over a fiber-optic network.

DSLAM port

A DSLAM (Digital Subscriber Line Access Multiplexer) is a network device, typically in a switching center, that connects DSL lines. The DSLAM collects DSL data traffic to be transmitted to customers on a local level and, on the other side, establishes the connection to a regional broadband access server. Each individual outlet to a subscriber is referred to as a port. Each port is comprised of a transmission unit and a splitter.

DSLAM port

A DSLAM (Digital Subscriber Line Access Multiplexer) is a network device, typically in a switching center, that connects DSL lines. The DSLAM collects DSL data traffic to be transmitted to customers on a local level and, on the other side, establishes the connection to a regional broadband access server. Each individual outlet to a subscriber is referred to as a port. Each port is comprised of a transmission unit and a splitter.

DSLAM port

A DSLAM (Digital Subscriber Line Access Multiplexer) is a network device, typically in a switching center, that connects DSL lines. The DSLAM collects DSL data traffic to be transmitted to customers on a local level and, on the other side, establishes the connection to a regional broadband access server. Each individual outlet to a subscriber is referred to as a port. Each port is comprised of a transmission unit and a splitter.

E

E-learning

The term e-learning refers to all forms of learning that are supported by electronic media such as the Internet.

E-learning

The term e-learning refers to all forms of learning that are supported by electronic media such as the Internet.

E-learning

The term e-learning refers to all forms of learning that are supported by electronic media such as the Internet.

E-TASC (Electronics Tool for Accountable Supply Chain)

The electronics industry’s information tool – E-TASC – is an innovative tool that helps us to establish transparency with regard to the social and ecological aspects of our supply chains.

E-TASC (Electronics Tool for Accountable Supply Chain)

The electronics industry’s information tool – E-TASC – is an innovative tool that helps us to establish transparency with regard to the social and ecological aspects of our supply chains.

E-TASC (Electronics Tool for Accountable Supply Chain)

The electronics industry’s information tool – E-TASC – is an innovative tool that helps us to establish transparency with regard to the social and ecological aspects of our supply chains.

ECO mode

The ECO mode is a function involved in wireless data transmission between a base unit and a telephone or computer. In this mode, device transmission power and any associated electromagnetic radiation can be significantly reduced without performance or quality issues.

ECO mode

The ECO mode is a function involved in wireless data transmission between a base unit and a telephone or computer. In this mode, device transmission power and any associated electromagnetic radiation can be significantly reduced without performance or quality issues.

ECO mode

The ECO mode is a function involved in wireless data transmission between a base unit and a telephone or computer. In this mode, device transmission power and any associated electromagnetic radiation can be significantly reduced without performance or quality issues.

Ecovadis

Ecovadis is a collaboration platform for assessing supplier sustainability practices. Ecovadis operates the E-TASC electronic information tool for the telecommunications industry. The tool helps us create transparency regarding the social and environmental aspects of our supply chain.

Ecovadis

Ecovadis is a collaboration platform for assessing supplier sustainability practices. Ecovadis operates the E-TASC electronic information tool for the telecommunications industry. The tool helps us create transparency regarding the social and environmental aspects of our supply chain.

Ecovadis

Ecovadis is a collaboration platform for assessing supplier sustainability practices. Ecovadis operates the E-TASC electronic information tool for the telecommunications industry. The tool helps us create transparency regarding the social and environmental aspects of our supply chain.

EDGE (Enhanced Data Rates for GSM Evolution)

Modulation on the air interface to enhance data rates in GSM (Global System for Mobile Communications) and TDMA (Time Division Multiple Access) networks.

EDGE (Enhanced Data Rates for GSM Evolution)

Modulation on the air interface to enhance data rates in GSM (Global System for Mobile Communications) and TDMA (Time Division Multiple Access) networks.

EDGE (Enhanced Data Rates for GSM Evolution)

Modulation on the air interface to enhance data rates in GSM (Global System for Mobile Communications) and TDMA (Time Division Multiple Access) networks.

EMF

EMFs are comprised of a combination of electric and magnetic fields that spread in waves and transport energy. They are a natural phenomenon – light, for example, is an EMF. They are also produced wherever electricity is used, when blow-drying your hair or watching TV, for example. In radio technology, they are produced artificially to transmit information.

EMF

EMFs are comprised of a combination of electric and magnetic fields that spread in waves and transport energy. They are a natural phenomenon – light, for example, is an EMF. They are also produced wherever electricity is used, when blow-drying your hair or watching TV, for example. In radio technology, they are produced artificially to transmit information.

EMF

EMFs are comprised of a combination of electric and magnetic fields that spread in waves and transport energy. They are a natural phenomenon – light, for example, is an EMF. They are also produced wherever electricity is used, when blow-drying your hair or watching TV, for example. In radio technology, they are produced artificially to transmit information.

End-of-life management

The goal of end-of-life management is to recycle materials and resources at the end of a product's life. Its central tasks include not only material and energy recycling but also responsible disposal of residual materials. End-of-life management is a key element in a completely sustainable product lifecycle, and plays a crucial role for ICT products.

End-of-life management

The goal of end-of-life management is to recycle materials and resources at the end of a product's life. Its central tasks include not only material and energy recycling but also responsible disposal of residual materials. End-of-life management is a key element in a completely sustainable product lifecycle, and plays a crucial role for ICT products.

End-of-life management

The goal of end-of-life management is to recycle materials and resources at the end of a product's life. Its central tasks include not only material and energy recycling but also responsible disposal of residual materials. End-of-life management is a key element in a completely sustainable product lifecycle, and plays a crucial role for ICT products.

Energy performance certificate

The energy performance certificate is used to assess the energy performance of buildings according to the Energy Saving Ordinance (Energieeinsparverordnung—EnEV). The EnEV translates the EC Directive on energy efficiency into national law.

Energy performance certificate

The energy performance certificate is used to assess the energy performance of buildings according to the Energy Saving Ordinance (Energieeinsparverordnung—EnEV). The EnEV translates the EC Directive on energy efficiency into national law.

Energy performance certificate

The energy performance certificate is used to assess the energy performance of buildings according to the Energy Saving Ordinance (Energieeinsparverordnung—EnEV). The EnEV translates the EC Directive on energy efficiency into national law.

Escalation process

Deutsche Telekom has defined a progressive escalation process to handle cases in which a supplier refuses to undergo audits or provide self-assessments or violates Deutsche Telekom standards. The company classifies the risks associated with the supplier's behavior and develops escalating measures based on the risk category. Measures range from targeted development programs for suppliers, sanctions or even termination of the contractual relationship.

Escalation process

Deutsche Telekom has defined a progressive escalation process to handle cases in which a supplier refuses to undergo audits or provide self-assessments or violates Deutsche Telekom standards. The company classifies the risks associated with the supplier's behavior and develops escalating measures based on the risk category. Measures range from targeted development programs for suppliers, sanctions or even termination of the contractual relationship.

Escalation process

Deutsche Telekom has defined a progressive escalation process to handle cases in which a supplier refuses to undergo audits or provide self-assessments or violates Deutsche Telekom standards. The company classifies the risks associated with the supplier's behavior and develops escalating measures based on the risk category. Measures range from targeted development programs for suppliers, sanctions or even termination of the contractual relationship.

ESG

ESG describes a company's conduct from an environmental, social and governance perspective.

ESG

ESG describes a company's conduct from an environmental, social and governance perspective.

ESG

ESG describes a company's conduct from an environmental, social and governance perspective.

EU Corporate Leaders Group on Climate Change

The EU Corporate Leaders Group on Climate Change (EU CLG) initiative is an association of 18 leading European companies from different industries. As a founding member of the EU CLG, Deutsche Telekom is dedicated to an ambitious, fair agreement on the global reduction of CO2 emissions.

EU Corporate Leaders Group on Climate Change

The EU Corporate Leaders Group on Climate Change (EU CLG) initiative is an association of 18 leading European companies from different industries. As a founding member of the EU CLG, Deutsche Telekom is dedicated to an ambitious, fair agreement on the global reduction of CO2 emissions.

EU Corporate Leaders Group on Climate Change

The EU Corporate Leaders Group on Climate Change (EU CLG) initiative is an association of 18 leading European companies from different industries. As a founding member of the EU CLG, Deutsche Telekom is dedicated to an ambitious, fair agreement on the global reduction of CO2 emissions.

EU Ecodesign Directive

The European Parliament and Council passed the 2009/125/EG directive on October 21, 2009. The directive is commonly referred to as the Ecodesign Directive. It specifies a framework to help companies integrate environmental aspects in the design of energy-consuming products. 

EU Ecodesign Directive

The European Parliament and Council passed the 2009/125/EG directive on October 21, 2009. The directive is commonly referred to as the Ecodesign Directive. It specifies a framework to help companies integrate environmental aspects in the design of energy-consuming products. 

EU Ecodesign Directive

The European Parliament and Council passed the 2009/125/EG directive on October 21, 2009. The directive is commonly referred to as the Ecodesign Directive. It specifies a framework to help companies integrate environmental aspects in the design of energy-consuming products. 

e

eBest ordering system

eBest is Telekom's electronic ordering system. It is available to all employees in Germany and offers more than 900 environmentally friendly office items in addition to conventional office supplies.

eBest ordering system

eBest is Telekom's electronic ordering system. It is available to all employees in Germany and offers more than 900 environmentally friendly office items in addition to conventional office supplies.

eBest ordering system

eBest is Telekom's electronic ordering system. It is available to all employees in Germany and offers more than 900 environmentally friendly office items in addition to conventional office supplies.

F

Fiber optics

Optical data transmission technology.

Fiber optics

Optical data transmission technology.

Fiber optics

Optical data transmission technology.

Flash mob

Flash mobs are large groups of people who spontaneously meet in a public or semi-public place for a brief period of time and for a specific purpose. The goal of a flash mob is to raise awareness and promote a specific topic, for example a political idea. They are primarily organized through social networks, blogs, e-mail or cell phones.

Flash mob

Flash mobs are large groups of people who spontaneously meet in a public or semi-public place for a brief period of time and for a specific purpose. The goal of a flash mob is to raise awareness and promote a specific topic, for example a political idea. They are primarily organized through social networks, blogs, e-mail or cell phones.

Flash mob

Flash mobs are large groups of people who spontaneously meet in a public or semi-public place for a brief period of time and for a specific purpose. The goal of a flash mob is to raise awareness and promote a specific topic, for example a political idea. They are primarily organized through social networks, blogs, e-mail or cell phones.

Flash-OFDM

Flash-OFDM (Fast Low-latency Access with Seamless Handoff—Orthogonal Frequency Division Multiplexing) is a mobile broadband Internet data transmission protocol. It works with microwaves in the 450 MHz frequency range and is not compatible with GSM or UMTS. Data transmission rates cannot exceed 5.1 Mbit/s downlink and 1.8 Mbit/s uplink.

Flash-OFDM

Flash-OFDM (Fast Low-latency Access with Seamless Handoff—Orthogonal Frequency Division Multiplexing) is a mobile broadband Internet data transmission protocol. It works with microwaves in the 450 MHz frequency range and is not compatible with GSM or UMTS. Data transmission rates cannot exceed 5.1 Mbit/s downlink and 1.8 Mbit/s uplink.

Flash-OFDM

Flash-OFDM (Fast Low-latency Access with Seamless Handoff—Orthogonal Frequency Division Multiplexing) is a mobile broadband Internet data transmission protocol. It works with microwaves in the 450 MHz frequency range and is not compatible with GSM or UMTS. Data transmission rates cannot exceed 5.1 Mbit/s downlink and 1.8 Mbit/s uplink.

Forest Steward Council

The Forest Steward Council® is an independent, non-profit NGO that was founded in 1993. Its goal is to promote environmentally and socially responsible and economically viable forestry. 

Forest Steward Council

The Forest Steward Council® is an independent, non-profit NGO that was founded in 1993. Its goal is to promote environmentally and socially responsible and economically viable forestry. 

Forest Steward Council

The Forest Steward Council® is an independent, non-profit NGO that was founded in 1993. Its goal is to promote environmentally and socially responsible and economically viable forestry. 

Fraud Policy

Fraud Policy Telekom's Fraud Policy came into effect on February 7, 2006, a policy that combats economic crime and legal offenses throughout the Group. It defines central terms relating to fraud and lays down a number of basic principles for combating fraud. In addition, it lists a catalog of possible violations, and describes measures that must be taken to combat them.

Fraud Policy

Fraud Policy Telekom's Fraud Policy came into effect on February 7, 2006, a policy that combats economic crime and legal offenses throughout the Group. It defines central terms relating to fraud and lays down a number of basic principles for combating fraud. In addition, it lists a catalog of possible violations, and describes measures that must be taken to combat them.

Fraud Policy

Fraud Policy Telekom's Fraud Policy came into effect on February 7, 2006, a policy that combats economic crime and legal offenses throughout the Group. It defines central terms relating to fraud and lays down a number of basic principles for combating fraud. In addition, it lists a catalog of possible violations, and describes measures that must be taken to combat them.

Frequency bands

Mobile network technology uses electromagnetic waves to exchange information between cell phones and base stations. These waves transmit voice and data. Every mobile network standard has been assigned certain frequency ranges for transferring this information. Every frequency range is divided into two frequency bands: The lower frequency band transfers data from the cell phone to the transmitter. This is called the uplink. The higher frequency band transfers data from the transmitter to the cell phone – the downlink. By combining several frequency bands, speed and reach can be increased. The German Federal Network Agency originally assigned frequencies in the ranges of 800 MHz, 1.8 GHz, 2 GHz and 2.6 GHz to the LTE standard. Thanks to the auction in June 2015 , frequencies in the 700-MHz range were added, which are particularly suitable for use in rural areas thanks to their extensive reach.

FTEs

FTE (full-time equivalent) is an indicator used in human resources management. This indicator is used to convert the headcount into full-time positions. Each full-time position is assigned the value of 1.0 FTE. If a company employs 100 part-time employees at 50 percent of the collectively agreed/standard weekly work hours, each of these positions is scored as 0.5 FTEs. The indicator would therefore give a result of 50 FTEs.

FTEs

FTE (full-time equivalent) is an indicator used in human resources management. This indicator is used to convert the headcount into full-time positions. Each full-time position is assigned the value of 1.0 FTE. If a company employs 100 part-time employees at 50 percent of the collectively agreed/standard weekly work hours, each of these positions is scored as 0.5 FTEs. The indicator would therefore give a result of 50 FTEs.

FTEs

FTE (full-time equivalent) is an indicator used in human resources management. This indicator is used to convert the headcount into full-time positions. Each full-time position is assigned the value of 1.0 FTE. If a company employs 100 part-time employees at 50 percent of the collectively agreed/standard weekly work hours, each of these positions is scored as 0.5 FTEs. The indicator would therefore give a result of 50 FTEs.

FTSE4Good

FTSE4Good describes a group of stock exchange indexes. They are issued by the company FTSE, a joint venture of the Financial Times and the London Stock Exchange. The FTSE4Good indexes were developed to measure and communicate the performance of companies in accordance with globally recognized standards of corporate responsibility. The aim is to encourage institutional and private investors to invest in companies with responsible business practices. The indexes also represent a comparison base for companies that strive to take a leading role in CR.

FTSE4Good

FTSE4Good describes a group of stock exchange indexes. They are issued by the company FTSE, a joint venture of the Financial Times and the London Stock Exchange. The FTSE4Good indexes were developed to measure and communicate the performance of companies in accordance with globally recognized standards of corporate responsibility. The aim is to encourage institutional and private investors to invest in companies with responsible business practices. The indexes also represent a comparison base for companies that strive to take a leading role in CR.

FTSE4Good

FTSE4Good describes a group of stock exchange indexes. They are issued by the company FTSE, a joint venture of the Financial Times and the London Stock Exchange. The FTSE4Good indexes were developed to measure and communicate the performance of companies in accordance with globally recognized standards of corporate responsibility. The aim is to encourage institutional and private investors to invest in companies with responsible business practices. The indexes also represent a comparison base for companies that strive to take a leading role in CR.

FTTB

FTTB (fiber to the basement or fiber to the building) refers to a mode of connecting homes via fiber optics. Fiber-optic lines are installed into the basement of the customer's building, for example. Available gas or water pipes can be used, eliminating the need for expensive underground construction works. Data transmission within the building itself continues to be conducted to the customer's apartment via the available copper lines or VDSL technology.

FTTB

FTTB (fiber to the basement or fiber to the building) refers to a mode of connecting homes via fiber optics. Fiber-optic lines are installed into the basement of the customer's building, for example. Available gas or water pipes can be used, eliminating the need for expensive underground construction works. Data transmission within the building itself continues to be conducted to the customer's apartment via the available copper lines or VDSL technology.

FTTB

FTTB (fiber to the basement or fiber to the building) refers to a mode of connecting homes via fiber optics. Fiber-optic lines are installed into the basement of the customer's building, for example. Available gas or water pipes can be used, eliminating the need for expensive underground construction works. Data transmission within the building itself continues to be conducted to the customer's apartment via the available copper lines or VDSL technology.

FTTC

Fiber-to-the-Cabinet (FTTC) means that a fiber-optic line is installed up to a point close to the subscriber. For the last section up to the subscriber drop, the signal is transferred to copper cable.

FTTC

Fiber-to-the-Cabinet (FTTC) means that a fiber-optic line is installed up to a point close to the subscriber. For the last section up to the subscriber drop, the signal is transferred to copper cable.

FTTC

Fiber-to-the-Cabinet (FTTC) means that a fiber-optic line is installed up to a point close to the subscriber. For the last section up to the subscriber drop, the signal is transferred to copper cable.

FTTH

FTTH describes the installation of fiber-optic cables up into a subscriber’s home. With FTTH, Internet speeds in both directions of up to 50 Mbit/s can be achieved. The customer can simultaneously receive several HDTV programs as well as use the Internet and several phone lines.

FTTH

FTTH describes the installation of fiber-optic cables up into a subscriber’s home. With FTTH, Internet speeds in both directions of up to 50 Mbit/s can be achieved. The customer can simultaneously receive several HDTV programs as well as use the Internet and several phone lines.

FTTH

FTTH describes the installation of fiber-optic cables up into a subscriber’s home. With FTTH, Internet speeds in both directions of up to 50 Mbit/s can be achieved. The customer can simultaneously receive several HDTV programs as well as use the Internet and several phone lines.

G

Gateway administrator

The gateway administrator of a smart meter is responsible for configuring, monitoring and controlling the smart meter gateway, which is the smart meter's communication element.

Gateway administrator

The gateway administrator of a smart meter is responsible for configuring, monitoring and controlling the smart meter gateway, which is the smart meter's communication element.

Gateway administrator

The gateway administrator of a smart meter is responsible for configuring, monitoring and controlling the smart meter gateway, which is the smart meter's communication element.

GeSI

GeSI (Global e-Sustainability Initiative) is a joint initiative established by the world’s leading ICT organizations with the objective of improving sustainability in the ICT sector. Deutsche Telekom is a member of the GeSI initiative, as are many other leading enterprises.

GeSI

GeSI (Global e-Sustainability Initiative) is a joint initiative established by the world’s leading ICT organizations with the objective of improving sustainability in the ICT sector. Deutsche Telekom is a member of the GeSI initiative, as are many other leading enterprises.

GeSI

GeSI (Global e-Sustainability Initiative) is a joint initiative established by the world’s leading ICT organizations with the objective of improving sustainability in the ICT sector. Deutsche Telekom is a member of the GeSI initiative, as are many other leading enterprises.

GHG Protocol (Greenhouse Gas Protocol)

The GHG Protocol is a globally recognized tool for quantifying and managing greenhouse gas emissions. Enterprises increasingly use the GHG Protocol to manage greenhouse gas emissions as part of their corporate social responsibility strategy. Emissions are divided into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company. Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 applies to all other indirect emissions.

GHG Protocol (Greenhouse Gas Protocol)

The GHG Protocol is a globally recognized tool for quantifying and managing greenhouse gas emissions. Enterprises increasingly use the GHG Protocol to manage greenhouse gas emissions as part of their corporate social responsibility strategy. Emissions are divided into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company. Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 applies to all other indirect emissions.

GHG Protocol (Greenhouse Gas Protocol)

The GHG Protocol is a globally recognized tool for quantifying and managing greenhouse gas emissions. Enterprises increasingly use the GHG Protocol to manage greenhouse gas emissions as part of their corporate social responsibility strategy. Emissions are divided into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company. Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 applies to all other indirect emissions.

Gigabit society

The term gigabit society refers to the trend toward increasing use of mobile Internet. The mobile data volume in Germany totaled 0,22 million gigabytes in 2005. By 2014 it had shot up to 393 million gigabytes.

Gigabit society

The term gigabit society refers to the trend toward increasing use of mobile Internet. The mobile data volume in Germany totaled 0,22 million gigabytes in 2005. By 2014 it had shot up to 393 million gigabytes.

Gigabit society

The term gigabit society refers to the trend toward increasing use of mobile Internet. The mobile data volume in Germany totaled 0,22 million gigabytes in 2005. By 2014 it had shot up to 393 million gigabytes.

Global Compact

Global Compact, the initiative founded in 2000 by former UN Secretary-General Kofi Annan for a “global pact,” aims to support and strengthen cooperation between the United Nations, industry and other social groups. It sets out ten principles relating to human rights, employment, social and environmental standards, and the fight against corruption, and calls on companies to incorporate these into their corporate policies. Deutsche Telekom originally declared its commitment to the principles of the United Nations Global Compact in the year 2000.

Global Compact

Global Compact, the initiative founded in 2000 by former UN Secretary-General Kofi Annan for a “global pact,” aims to support and strengthen cooperation between the United Nations, industry and other social groups. It sets out ten principles relating to human rights, employment, social and environmental standards, and the fight against corruption, and calls on companies to incorporate these into their corporate policies. Deutsche Telekom originally declared its commitment to the principles of the United Nations Global Compact in the year 2000.

Global Compact

Global Compact, the initiative founded in 2000 by former UN Secretary-General Kofi Annan for a “global pact,” aims to support and strengthen cooperation between the United Nations, industry and other social groups. It sets out ten principles relating to human rights, employment, social and environmental standards, and the fight against corruption, and calls on companies to incorporate these into their corporate policies. Deutsche Telekom originally declared its commitment to the principles of the United Nations Global Compact in the year 2000.

Google Android

Google Android is an operating system for smartphones, cell phones, netbooks and tablets that was developed by the Open Handset Alliance. Google is the most important member of this alliance.

Google Android

Google Android is an operating system for smartphones, cell phones, netbooks and tablets that was developed by the Open Handset Alliance. Google is the most important member of this alliance.

Google Android

Google Android is an operating system for smartphones, cell phones, netbooks and tablets that was developed by the Open Handset Alliance. Google is the most important member of this alliance.

GPON

GPON stands for Gigabit Passive Optical Network and enables transmission rates in the Gbit/s range. This standard makes it possible to transfer multiple very high-rate connections on one branched optical fiber across large distances. It is used in the access network.

GPON

GPON stands for Gigabit Passive Optical Network and enables transmission rates in the Gbit/s range. This standard makes it possible to transfer multiple very high-rate connections on one branched optical fiber across large distances. It is used in the access network.

GPON

GPON stands for Gigabit Passive Optical Network and enables transmission rates in the Gbit/s range. This standard makes it possible to transfer multiple very high-rate connections on one branched optical fiber across large distances. It is used in the access network.

GPP (Global Procurement Policies and Practices)

Procurement and the management of supplier relationships constitute a significant part of Deutsche Telekom’s corporate responsibility. To ensure that purchasing/procurement practice at Deutsche Telekom is sustainable, its management board put a comprehensive set of procurement principles, the GPP, into force in 2009.

GPP (Global Procurement Policies and Practices)

Procurement and the management of supplier relationships constitute a significant part of Deutsche Telekom’s corporate responsibility. To ensure that purchasing/procurement practice at Deutsche Telekom is sustainable, its management board put a comprehensive set of procurement principles, the GPP, into force in 2009.

GPP (Global Procurement Policies and Practices)

Procurement and the management of supplier relationships constitute a significant part of Deutsche Telekom’s corporate responsibility. To ensure that purchasing/procurement practice at Deutsche Telekom is sustainable, its management board put a comprehensive set of procurement principles, the GPP, into force in 2009.

GPRS/EDGE technology

GPRS/EDGE (General Packet Radio Service/Enhanced Data Rates for GSM Evolution) is a widespread 2nd generation mobile communications technology. EDGE accelerated GPRS services, enabling data rates of up to 473 kbit/s. Today, GPRS/EDGE is frequently being replaced by 3rd and 4th generation mobile communications technology.

GPRS/EDGE technology

GPRS/EDGE (General Packet Radio Service/Enhanced Data Rates for GSM Evolution) is a widespread 2nd generation mobile communications technology. EDGE accelerated GPRS services, enabling data rates of up to 473 kbit/s. Today, GPRS/EDGE is frequently being replaced by 3rd and 4th generation mobile communications technology.

GPRS/EDGE technology

GPRS/EDGE (General Packet Radio Service/Enhanced Data Rates for GSM Evolution) is a widespread 2nd generation mobile communications technology. EDGE accelerated GPRS services, enabling data rates of up to 473 kbit/s. Today, GPRS/EDGE is frequently being replaced by 3rd and 4th generation mobile communications technology.

GPS

GPS stands for Global Positioning System and is a satellite navigation system for geographical positioning and measuring time. It was developed in the 1970s by the U.S. Department of Defense and is now also being used for civilian purposes. Nowadays, GPS is also a component of cell phones.

GPS

GPS stands for Global Positioning System and is a satellite navigation system for geographical positioning and measuring time. It was developed in the 1970s by the U.S. Department of Defense and is now also being used for civilian purposes. Nowadays, GPS is also a component of cell phones.

GPS

GPS stands for Global Positioning System and is a satellite navigation system for geographical positioning and measuring time. It was developed in the 1970s by the U.S. Department of Defense and is now also being used for civilian purposes. Nowadays, GPS is also a component of cell phones.

Green Car Policy

Deutsche Telekom's Green Car Policy has stipulated a CO2-based selection process for the procurement of new company cars since April 2010. A bonus/penalty system creates additional incentives for selecting a fuel-efficient model. Users who choose a low-emission car receive a bonus in relation to the savings in fuel costs. Drivers of high-emission cars in turn pay a penalty to share increased mobility costs and make up for greater strain on the environment.

Green Car Policy

Deutsche Telekom's Green Car Policy has stipulated a CO2-based selection process for the procurement of new company cars since April 2010. A bonus/penalty system creates additional incentives for selecting a fuel-efficient model. Users who choose a low-emission car receive a bonus in relation to the savings in fuel costs. Drivers of high-emission cars in turn pay a penalty to share increased mobility costs and make up for greater strain on the environment.

Green Car Policy

Deutsche Telekom's Green Car Policy has stipulated a CO2-based selection process for the procurement of new company cars since April 2010. A bonus/penalty system creates additional incentives for selecting a fuel-efficient model. Users who choose a low-emission car receive a bonus in relation to the savings in fuel costs. Drivers of high-emission cars in turn pay a penalty to share increased mobility costs and make up for greater strain on the environment.

Green energy privilege

According to the Renewable Energy Sources Act (Erneuerbare Energien Gesetz—EEG), electricity suppliers are obligated to help finance the remuneration paid for electricity fed into the grid from renewable sources. A levy is imposed to subsidize the fixed price payable for the supply of renewable energy. However, electricity suppliers that generate at least 50 percent of their electricity from renewable sources do not need to pay the EEG levy. This exemption is referred to as the "green energy privilege."

Green energy privilege

According to the Renewable Energy Sources Act (Erneuerbare Energien Gesetz—EEG), electricity suppliers are obligated to help finance the remuneration paid for electricity fed into the grid from renewable sources. A levy is imposed to subsidize the fixed price payable for the supply of renewable energy. However, electricity suppliers that generate at least 50 percent of their electricity from renewable sources do not need to pay the EEG levy. This exemption is referred to as the "green energy privilege."

Green energy privilege

According to the Renewable Energy Sources Act (Erneuerbare Energien Gesetz—EEG), electricity suppliers are obligated to help finance the remuneration paid for electricity fed into the grid from renewable sources. A levy is imposed to subsidize the fixed price payable for the supply of renewable energy. However, electricity suppliers that generate at least 50 percent of their electricity from renewable sources do not need to pay the EEG levy. This exemption is referred to as the "green energy privilege."

Green ICT

The term Green ICT refers to the efforts toward designing environmentally friendly and resource-efficient ICT products over their entire life cycle – from product design and production to usage and recycling.

Green ICT

The term Green ICT refers to the efforts toward designing environmentally friendly and resource-efficient ICT products over their entire life cycle – from product design and production to usage and recycling.

Green ICT

The term Green ICT refers to the efforts toward designing environmentally friendly and resource-efficient ICT products over their entire life cycle – from product design and production to usage and recycling.

Group Situation Center

The Group Situation Center (GSC) is a fundamental component of Deutsche Telekom’ s crisis and emergency management. As the central point of contact for all employees, it serves as an information hub in the event of all kinds of threats for the Group.

Group Situation Center

The Group Situation Center (GSC) is a fundamental component of Deutsche Telekom’ s crisis and emergency management. As the central point of contact for all employees, it serves as an information hub in the event of all kinds of threats for the Group.

Group Situation Center

The Group Situation Center (GSC) is a fundamental component of Deutsche Telekom’ s crisis and emergency management. As the central point of contact for all employees, it serves as an information hub in the event of all kinds of threats for the Group.

GSM (Global System for Mobile Communications)

Global standard for digital mobile communications.

GSM (Global System for Mobile Communications)

Global standard for digital mobile communications.

GSM (Global System for Mobile Communications)

Global standard for digital mobile communications.

Guarantees of origin

The German Federal Environment Agency defines guarantees of origin as follows: The guarantee of origin is an electronic document and is comparable to a birth certificate. It certifies how and where energy from renewable sources was produced. The document also ensures that this energy can only be sold once, helping producers of renewable energy. They can have guarantees of origin issued by the German Federal Environment Agency for the amount of energy they have produced and fed to the grid, provided that this energy is not already remunerated as part of the German Renewable Energy Sources Act (EEG). The Federal Environment Agency has published an easy-to-understand, explanatory film: https://www.youtube.com/watch?v=eKldwuOtr38

H

High-frequency electromagnetic fields

High-frequency electromagnetic fields are EMFs in the 100 kilohertz to 300 gigahertz range. In everyday life they occur primarily during wireless information transmission for radio and TV broadcasting, mobile communications and other communication technologies.

High-frequency electromagnetic fields

High-frequency electromagnetic fields are EMFs in the 100 kilohertz to 300 gigahertz range. In everyday life they occur primarily during wireless information transmission for radio and TV broadcasting, mobile communications and other communication technologies.

High-frequency electromagnetic fields

High-frequency electromagnetic fields are EMFs in the 100 kilohertz to 300 gigahertz range. In everyday life they occur primarily during wireless information transmission for radio and TV broadcasting, mobile communications and other communication technologies.

Home gateway

When connecting multiple devices in a customer's home to the Internet, it does not make sense to connect each device separately. A home gateway, such as a DSL router, is used instead. The gateway assigns specific services to each device and/or enables access to these devices, connecting the local area network (LAN) to a larger network.

Home gateway

When connecting multiple devices in a customer's home to the Internet, it does not make sense to connect each device separately. A home gateway, such as a DSL router, is used instead. The gateway assigns specific services to each device and/or enables access to these devices, connecting the local area network (LAN) to a larger network.

Home gateway

When connecting multiple devices in a customer's home to the Internet, it does not make sense to connect each device separately. A home gateway, such as a DSL router, is used instead. The gateway assigns specific services to each device and/or enables access to these devices, connecting the local area network (LAN) to a larger network.

Hospitality

In compliance management, hospitality is subject to strict regulations governing the acceptance of gifts and benefits that have a monetary value.

Hospitality

In compliance management, hospitality is subject to strict regulations governing the acceptance of gifts and benefits that have a monetary value.

Hospitality

In compliance management, hospitality is subject to strict regulations governing the acceptance of gifts and benefits that have a monetary value.

HotSpot

HotSpot is the term for an area where customers can access the Internet using public wireless local area networks (WLANs). HotSpots are realized jointly by T-Home and T-Mobile.

HotSpot

HotSpot is the term for an area where customers can access the Internet using public wireless local area networks (WLANs). HotSpots are realized jointly by T-Home and T-Mobile.

HotSpot

HotSpot is the term for an area where customers can access the Internet using public wireless local area networks (WLANs). HotSpots are realized jointly by T-Home and T-Mobile.

HR Business Partners

Interface between HR and operational business

HR Business Partners

Interface between HR and operational business

HR Business Partners

Interface between HR and operational business

HSDPA (High Speed Downlink Packet Access)

Packet-based protocol that enhances data rates in UMTS networks and lifts transmission speeds into the megabit range.

HSDPA (High Speed Downlink Packet Access)

Packet-based protocol that enhances data rates in UMTS networks and lifts transmission speeds into the megabit range.

HSDPA (High Speed Downlink Packet Access)

Packet-based protocol that enhances data rates in UMTS networks and lifts transmission speeds into the megabit range.

HSE (health, safety and environmental management system)

HSE denotes comprehensive health, safety and environmental management systems. Based on various management standards such as ISO 14001 (environmental management) and OHSAS 18001 (occupational safety and health), HSE provides tools for continually improving a company's performance.

HSE (health, safety and environmental management system)

HSE denotes comprehensive health, safety and environmental management systems. Based on various management standards such as ISO 14001 (environmental management) and OHSAS 18001 (occupational safety and health), HSE provides tools for continually improving a company's performance.

HSE (health, safety and environmental management system)

HSE denotes comprehensive health, safety and environmental management systems. Based on various management standards such as ISO 14001 (environmental management) and OHSAS 18001 (occupational safety and health), HSE provides tools for continually improving a company's performance.

HSUPA (High Speed Uplink Packet Access)

HSUPA technology accelerates data upstreaming from mobile devices into the network and significantly reduces transfer durations (ping time). This makes HSUPA the ideal complement to HSDPA on the T-Mobile network. Together, HSDPA and HSUPA ensure that users on the move can access the Internet or intranet while experiencing a similar level of user comfort as with fixed-network DSL.

HSUPA (High Speed Uplink Packet Access)

HSUPA technology accelerates data upstreaming from mobile devices into the network and significantly reduces transfer durations (ping time). This makes HSUPA the ideal complement to HSDPA on the T-Mobile network. Together, HSDPA and HSUPA ensure that users on the move can access the Internet or intranet while experiencing a similar level of user comfort as with fixed-network DSL.

HSUPA (High Speed Uplink Packet Access)

HSUPA technology accelerates data upstreaming from mobile devices into the network and significantly reduces transfer durations (ping time). This makes HSUPA the ideal complement to HSDPA on the T-Mobile network. Together, HSDPA and HSUPA ensure that users on the move can access the Internet or intranet while experiencing a similar level of user comfort as with fixed-network DSL.

I

ICNIRP (International Commission on Non-Ionizing Radiation Protection)

ICNIRP is an international association of scientists who are researching the effect of non-ionizing radiation on people’s health. The association, headquartered in Germany, is associated with the German Federal Office for Radiation Protection but is legally independent from the latter organization.

ICNIRP (International Commission on Non-Ionizing Radiation Protection)

ICNIRP is an international association of scientists who are researching the effect of non-ionizing radiation on people’s health. The association, headquartered in Germany, is associated with the German Federal Office for Radiation Protection but is legally independent from the latter organization.

ICNIRP (International Commission on Non-Ionizing Radiation Protection)

ICNIRP is an international association of scientists who are researching the effect of non-ionizing radiation on people’s health. The association, headquartered in Germany, is associated with the German Federal Office for Radiation Protection but is legally independent from the latter organization.

ICT (Information and Communication Technology)

Information and communication technology.

ICT (Information and Communication Technology)

Information and communication technology.

ICT (Information and Communication Technology)

Information and communication technology.

IDW PS 821

The IDW PS 821 standard of the Institute of Public Auditors in Germany ensures that report contents correspond to the information needs of the target groups. The reporting organization can base its reporting on the criteria of the GRI, OECD or ILO or on its own list of criteria. These criteria must be classified as suitable by the auditor and be used to test completeness.

IDW PS 821

The IDW PS 821 standard of the Institute of Public Auditors in Germany ensures that report contents correspond to the information needs of the target groups. The reporting organization can base its reporting on the criteria of the GRI, OECD or ILO or on its own list of criteria. These criteria must be classified as suitable by the auditor and be used to test completeness.

IDW PS 821

The IDW PS 821 standard of the Institute of Public Auditors in Germany ensures that report contents correspond to the information needs of the target groups. The reporting organization can base its reporting on the criteria of the GRI, OECD or ILO or on its own list of criteria. These criteria must be classified as suitable by the auditor and be used to test completeness.

IFRS financial reporting

Reporting in compliance with the IFRS International Financial Reporting Standards.

IFRS financial reporting

Reporting in compliance with the IFRS International Financial Reporting Standards.

IFRS financial reporting

Reporting in compliance with the IFRS International Financial Reporting Standards.

ILO (International Labour Organization)

The ILO (International Labour Organization) was founded in 1919 and has been a specialized agency of the United Nations with its headquarters in Geneva since 1946. 182 states around the world are ILO members. They delegate government representatives as well as employer and employee representatives. The object of ILO is to advance the working and living conditions of all people in order to secure world peace. To this end, legally binding treaties and conventions as well as labor and social standards have been drawn up. The member states report regularly to the ILO on implementation of the treaties, and on the status of their national legislation relating to labor law and industrial safety legislation. On this basis, the ILO regularly compiles the Global 100 list of the world's most sustainable companies from the 1,800 corporate groups listed on the MSCI World index.

ILO (International Labour Organization)

The ILO (International Labour Organization) was founded in 1919 and has been a specialized agency of the United Nations with its headquarters in Geneva since 1946. 182 states around the world are ILO members. They delegate government representatives as well as employer and employee representatives. The object of ILO is to advance the working and living conditions of all people in order to secure world peace. To this end, legally binding treaties and conventions as well as labor and social standards have been drawn up. The member states report regularly to the ILO on implementation of the treaties, and on the status of their national legislation relating to labor law and industrial safety legislation. On this basis, the ILO regularly compiles the Global 100 list of the world's most sustainable companies from the 1,800 corporate groups listed on the MSCI World index.

ILO (International Labour Organization)

The ILO (International Labour Organization) was founded in 1919 and has been a specialized agency of the United Nations with its headquarters in Geneva since 1946. 182 states around the world are ILO members. They delegate government representatives as well as employer and employee representatives. The object of ILO is to advance the working and living conditions of all people in order to secure world peace. To this end, legally binding treaties and conventions as well as labor and social standards have been drawn up. The member states report regularly to the ILO on implementation of the treaties, and on the status of their national legislation relating to labor law and industrial safety legislation. On this basis, the ILO regularly compiles the Global 100 list of the world's most sustainable companies from the 1,800 corporate groups listed on the MSCI World index.

Immission

Immissions are noises, vibrations, air pollution, heat, radiation and similar environmental effects that impact people, animals, plants or objects.

Immission

Immissions are noises, vibrations, air pollution, heat, radiation and similar environmental effects that impact people, animals, plants or objects.

Immission

Immissions are noises, vibrations, air pollution, heat, radiation and similar environmental effects that impact people, animals, plants or objects.

Industry 4.0

Industry 4.0 is an initiative launched by the German federal government that aims to contribute to maintaining Germany's competitive edge in the technology sector. Industry 4.0, or Industrial Internet, means that intelligent machines can communicate with each other, improving work processes without human intervention and facilitating machine operation.

Industry 4.0

Industry 4.0 is an initiative launched by the German federal government that aims to contribute to maintaining Germany's competitive edge in the technology sector. Industry 4.0, or Industrial Internet, means that intelligent machines can communicate with each other, improving work processes without human intervention and facilitating machine operation.

Industry 4.0

Industry 4.0 is an initiative launched by the German federal government that aims to contribute to maintaining Germany's competitive edge in the technology sector. Industry 4.0, or Industrial Internet, means that intelligent machines can communicate with each other, improving work processes without human intervention and facilitating machine operation.

INrate

The Swiss rating agency uses its own sustainability ratings to create "investment universes," e.g., the "Futura Global Stock" fund issued by Switzerland's Raiffeisen banks.

INrate

The Swiss rating agency uses its own sustainability ratings to create "investment universes," e.g., the "Futura Global Stock" fund issued by Switzerland's Raiffeisen banks.

INrate

The Swiss rating agency uses its own sustainability ratings to create "investment universes," e.g., the "Futura Global Stock" fund issued by Switzerland's Raiffeisen banks.

IP

IP stands for Internet Protocol and is a data encryption system for data exchange over the Internet.

IP

IP stands for Internet Protocol and is a data encryption system for data exchange over the Internet.

IP

IP stands for Internet Protocol and is a data encryption system for data exchange over the Internet.

IP address

Each computer that is connected to the Internet has a clearly identifiable, numeric address, the IP address, comprising four sequences of digits that are separated by periods, e.g., 217.247.84.89 (example: T-Online). Static IP addresses enable the same computer to be contacted under the same address at any time (e.g., by a web server). Dynamic IP addresses are used, for example, when T-Online customers dial into an Internet connection. Each customer receives an available IP address, but not the same one each time.

IP address

Each computer that is connected to the Internet has a clearly identifiable, numeric address, the IP address, comprising four sequences of digits that are separated by periods, e.g., 217.247.84.89 (example: T-Online). Static IP addresses enable the same computer to be contacted under the same address at any time (e.g., by a web server). Dynamic IP addresses are used, for example, when T-Online customers dial into an Internet connection. Each customer receives an available IP address, but not the same one each time.

IP address

Each computer that is connected to the Internet has a clearly identifiable, numeric address, the IP address, comprising four sequences of digits that are separated by periods, e.g., 217.247.84.89 (example: T-Online). Static IP addresses enable the same computer to be contacted under the same address at any time (e.g., by a web server). Dynamic IP addresses are used, for example, when T-Online customers dial into an Internet connection. Each customer receives an available IP address, but not the same one each time.

IP radio-relay system

IP radio-relay systems are used to transmit data across large distances via radio relay. Data is transmitted in separate packets using the Internet Protocol (IP). In radio-relay systems, special directional antennas are used to focus radio waves and transmit them in a certain direction, and to receive them accordingly.

IP radio-relay system

IP radio-relay systems are used to transmit data across large distances via radio relay. Data is transmitted in separate packets using the Internet Protocol (IP). In radio-relay systems, special directional antennas are used to focus radio waves and transmit them in a certain direction, and to receive them accordingly.

IP radio-relay system

IP radio-relay systems are used to transmit data across large distances via radio relay. Data is transmitted in separate packets using the Internet Protocol (IP). In radio-relay systems, special directional antennas are used to focus radio waves and transmit them in a certain direction, and to receive them accordingly.

ISAE 3000

The ISAE 3000 standard of the International Federation of Accountants provides an international framework for testing non-financial information and can therefore also be used for sustainability reports. The principles of materiality, relevance and integrity are applied to the object under test, which is specified by the customer and the auditor in advance.

ISAE 3000

The ISAE 3000 standard of the International Federation of Accountants provides an international framework for testing non-financial information and can therefore also be used for sustainability reports. The principles of materiality, relevance and integrity are applied to the object under test, which is specified by the customer and the auditor in advance.

ISAE 3000

The ISAE 3000 standard of the International Federation of Accountants provides an international framework for testing non-financial information and can therefore also be used for sustainability reports. The principles of materiality, relevance and integrity are applied to the object under test, which is specified by the customer and the auditor in advance.

ISDN (Integrated Services Digital Network)

Integrated Serviced Digital Network ISDN integrates telecommunications services such as telephone, fax, and data communications in a single network. ISDN digitizes the data, which improves transmission quality, enhances transmission speed compared to the previous analog transmission system, and enables packet-switched transmission.

ISDN (Integrated Services Digital Network)

Integrated Serviced Digital Network ISDN integrates telecommunications services such as telephone, fax, and data communications in a single network. ISDN digitizes the data, which improves transmission quality, enhances transmission speed compared to the previous analog transmission system, and enables packet-switched transmission.

ISDN (Integrated Services Digital Network)

Integrated Serviced Digital Network ISDN integrates telecommunications services such as telephone, fax, and data communications in a single network. ISDN digitizes the data, which improves transmission quality, enhances transmission speed compared to the previous analog transmission system, and enables packet-switched transmission.

ISO 14001

The international environmental management standard ISO 14001 defines requirements that are accepted worldwide for environmental management systems. It focuses on a continual improvement process in the implementation of green goals in business enterprises and other institutions. Based on ISO 14001, environmental management systems can be certified by independent environmental auditors. The following Group companies were certified under Deutsche Telekom's ISO 14001 umbrella certificate at the end of February 2012: OTE, Slovak Telekom, Magyar Telekom, PTC, Telekom Deutschland, T-Mobile Austria, T-HT Hrvatski Telekom, T-Mobile UK, Makedonski Telekom, T-Mobile Czech Republic, T-Mobile Netherlands, T-Systems Deutschland, T-Systems Czech Republic, T-Systems Iberia, IT Services Hungary, T-Systems Austria, DeTeFleetServices

ISO 14001

The international environmental management standard ISO 14001 defines requirements that are accepted worldwide for environmental management systems. It focuses on a continual improvement process in the implementation of green goals in business enterprises and other institutions. Based on ISO 14001, environmental management systems can be certified by independent environmental auditors. The following Group companies were certified under Deutsche Telekom's ISO 14001 umbrella certificate at the end of February 2012: OTE, Slovak Telekom, Magyar Telekom, PTC, Telekom Deutschland, T-Mobile Austria, T-HT Hrvatski Telekom, T-Mobile UK, Makedonski Telekom, T-Mobile Czech Republic, T-Mobile Netherlands, T-Systems Deutschland, T-Systems Czech Republic, T-Systems Iberia, IT Services Hungary, T-Systems Austria, DeTeFleetServices

ISO 14001

The international environmental management standard ISO 14001 defines requirements that are accepted worldwide for environmental management systems. It focuses on a continual improvement process in the implementation of green goals in business enterprises and other institutions. Based on ISO 14001, environmental management systems can be certified by independent environmental auditors. The following Group companies were certified under Deutsche Telekom's ISO 14001 umbrella certificate at the end of February 2012: OTE, Slovak Telekom, Magyar Telekom, PTC, Telekom Deutschland, T-Mobile Austria, T-HT Hrvatski Telekom, T-Mobile UK, Makedonski Telekom, T-Mobile Czech Republic, T-Mobile Netherlands, T-Systems Deutschland, T-Systems Czech Republic, T-Systems Iberia, IT Services Hungary, T-Systems Austria, DeTeFleetServices

ISO 50001

ISO 50001 is a global standard for operation of energy management systems at companies.

ISO 50001

ISO 50001 is a global standard for operation of energy management systems at companies.

ISO 50001

ISO 50001 is a global standard for operation of energy management systems at companies.

ISO 9001

ISO 9001 is an international standard that specifies minimum standards according to which processes must be configured in a company. This ensures that customers receive the expected quality. ISO 9001 concerns the quality and reliability of services and deliveries but is not a product certification.

ISO 9001

ISO 9001 is an international standard that specifies minimum standards according to which processes must be configured in a company. This ensures that customers receive the expected quality. ISO 9001 concerns the quality and reliability of services and deliveries but is not a product certification.

ISO 9001

ISO 9001 is an international standard that specifies minimum standards according to which processes must be configured in a company. This ensures that customers receive the expected quality. ISO 9001 concerns the quality and reliability of services and deliveries but is not a product certification.

K

KKLD Research & Analytics

The international rating agency first compiled the KLD Global Climate 100 Index (GC 100) in July 2005. The GC 100 lists companies by climate protection criteria and supports decisions to make investments that help reduce the impact of climate change.

KKLD Research & Analytics

The international rating agency first compiled the KLD Global Climate 100 Index (GC 100) in July 2005. The GC 100 lists companies by climate protection criteria and supports decisions to make investments that help reduce the impact of climate change.

KKLD Research & Analytics

The international rating agency first compiled the KLD Global Climate 100 Index (GC 100) in July 2005. The GC 100 lists companies by climate protection criteria and supports decisions to make investments that help reduce the impact of climate change.

KPI (Key Performance Indicator)

In business administration, key performance indicators are figures that are used to quantitatively measure the progress that an organization has made in the implementation of its main objectives.

KPI (Key Performance Indicator)

In business administration, key performance indicators are figures that are used to quantitatively measure the progress that an organization has made in the implementation of its main objectives.

KPI (Key Performance Indicator)

In business administration, key performance indicators are figures that are used to quantitatively measure the progress that an organization has made in the implementation of its main objectives.

L

Labor cost management

Project to make personnel costs and remuneration structures transparent at national companies throughout the Group

Labor cost management

Project to make personnel costs and remuneration structures transparent at national companies throughout the Group

Labor cost management

Project to make personnel costs and remuneration structures transparent at national companies throughout the Group

Latency

Latency, also referred to as response time or delay, is the time between an inquiry and the subsequent event. The access time is indicated in milliseconds.

Load shifting

Load shifting can be used within a smart grid to reduce the load on power lines during peak load times. To do this, ICT is used to schedule power consumption, e.g. by switching on appliances such as washing machines or charging electric car batteries during off-peak periods. Load shifting results in lower costs if using flexible power rates and precise billing periods. Consumption of electricity can also be more effectively adjusted to fluctuating sun and wind energy, which is becoming more frequent as a result of the switchover to renewable energy sources in Germany.

Load shifting

Load shifting can be used within a smart grid to reduce the load on power lines during peak load times. To do this, ICT is used to schedule power consumption, e.g. by switching on appliances such as washing machines or charging electric car batteries during off-peak periods. Load shifting results in lower costs if using flexible power rates and precise billing periods. Consumption of electricity can also be more effectively adjusted to fluctuating sun and wind energy, which is becoming more frequent as a result of the switchover to renewable energy sources in Germany.

Load shifting

Load shifting can be used within a smart grid to reduce the load on power lines during peak load times. To do this, ICT is used to schedule power consumption, e.g. by switching on appliances such as washing machines or charging electric car batteries during off-peak periods. Load shifting results in lower costs if using flexible power rates and precise billing periods. Consumption of electricity can also be more effectively adjusted to fluctuating sun and wind energy, which is becoming more frequent as a result of the switchover to renewable energy sources in Germany.

Load-adaptive operation

Energy-efficient operation of equipment such as data centers or network nodes. In load-adaptive operation, only those components that are actually needed at that moment to process current data traffic are activated.

Load-adaptive operation

Energy-efficient operation of equipment such as data centers or network nodes. In load-adaptive operation, only those components that are actually needed at that moment to process current data traffic are activated.

Load-adaptive operation

Energy-efficient operation of equipment such as data centers or network nodes. In load-adaptive operation, only those components that are actually needed at that moment to process current data traffic are activated.

Low-carbon society

The term “low-carbon society” refers to a scenario for future development of the world economy in which greenhouse gas emissions, above all CO2 emissions, are greatly reduced in order to slow down the ongoing climate change. Increased efficiency based on the use of innovative information and communication technologies can play a vital role in this field.

Low-carbon society

The term “low-carbon society” refers to a scenario for future development of the world economy in which greenhouse gas emissions, above all CO2 emissions, are greatly reduced in order to slow down the ongoing climate change. Increased efficiency based on the use of innovative information and communication technologies can play a vital role in this field.

Low-carbon society

The term “low-carbon society” refers to a scenario for future development of the world economy in which greenhouse gas emissions, above all CO2 emissions, are greatly reduced in order to slow down the ongoing climate change. Increased efficiency based on the use of innovative information and communication technologies can play a vital role in this field.

Low-frequency electromagnetic fields

Low-frequency electrical and magnetic fields (between 1 hertz and 100 kilohertz) are primarily generated by technical applications. Electrical and magnetic fields that are significant in everyday life are mainly generated by power supply, household appliances and electrical installations.

Low-frequency electromagnetic fields

Low-frequency electrical and magnetic fields (between 1 hertz and 100 kilohertz) are primarily generated by technical applications. Electrical and magnetic fields that are significant in everyday life are mainly generated by power supply, household appliances and electrical installations.

Low-frequency electromagnetic fields

Low-frequency electrical and magnetic fields (between 1 hertz and 100 kilohertz) are primarily generated by technical applications. Electrical and magnetic fields that are significant in everyday life are mainly generated by power supply, household appliances and electrical installations.

LTE (Long Term Evolution)

LTE is the successor of the UMTS mobile communications standard and guarantees high transmission speeds and short connection times: more than 100 Mbit/s downstream and 50 Mbit/s for upstream.There are different device categories and development stages in this technology, referred to as categories (or CAT). These categories differentiate between "features" supported by the different end devices (e.g., LTE sticks). Higher categories are always downward compatible.

LTE (Long Term Evolution)

LTE is the successor of the UMTS mobile communications standard and guarantees high transmission speeds and short connection times: more than 100 Mbit/s downstream and 50 Mbit/s for upstream.There are different device categories and development stages in this technology, referred to as categories (or CAT). These categories differentiate between "features" supported by the different end devices (e.g., LTE sticks). Higher categories are always downward compatible.

LTE (Long Term Evolution)

LTE is the successor of the UMTS mobile communications standard and guarantees high transmission speeds and short connection times: more than 100 Mbit/s downstream and 50 Mbit/s for upstream.There are different device categories and development stages in this technology, referred to as categories (or CAT). These categories differentiate between "features" supported by the different end devices (e.g., LTE sticks). Higher categories are always downward compatible.

M

Materiality

Materiality is a basic principle in CR and financial reporting. The concept of materiality makes sure that a company's situation and performance are presented appropriately and in balance. Instead of trying to identify the materiality of topics on their own, companies need to engage in dialog with their stakeholders to find out which topics matter the most. To do this, Deutsche Telekom conducts a systematic materiality process.

Materiality

Materiality is a basic principle in CR and financial reporting. The concept of materiality makes sure that a company's situation and performance are presented appropriately and in balance. Instead of trying to identify the materiality of topics on their own, companies need to engage in dialog with their stakeholders to find out which topics matter the most. To do this, Deutsche Telekom conducts a systematic materiality process.

Materiality

Materiality is a basic principle in CR and financial reporting. The concept of materiality makes sure that a company's situation and performance are presented appropriately and in balance. Instead of trying to identify the materiality of topics on their own, companies need to engage in dialog with their stakeholders to find out which topics matter the most. To do this, Deutsche Telekom conducts a systematic materiality process.

Mbit/s (megabits per second)

Unit of data transmission speed.

Mbit/s (megabits per second)

Unit of data transmission speed.

Mbit/s (megabits per second)

Unit of data transmission speed.

Micro analysis

Unlike a macro analysis, a micro analysis does not look at how an indicator has developed, e,g., whether a limit has been exceeded, but at the causes of that development.

Micro analysis

Unlike a macro analysis, a micro analysis does not look at how an indicator has developed, e,g., whether a limit has been exceeded, but at the causes of that development.

Micro analysis

Unlike a macro analysis, a micro analysis does not look at how an indicator has developed, e,g., whether a limit has been exceeded, but at the causes of that development.

MPEI (Monetary Power Efficiency Indicator)

The Monetary Power Efficiency Indicator (MPEI) is the ratio between a company's energy consumption and its annual revenues and enables an assessment of the company's energy management independent of market developments.

MPEI (Monetary Power Efficiency Indicator)

The Monetary Power Efficiency Indicator (MPEI) is the ratio between a company's energy consumption and its annual revenues and enables an assessment of the company's energy management independent of market developments.

MPEI (Monetary Power Efficiency Indicator)

The Monetary Power Efficiency Indicator (MPEI) is the ratio between a company's energy consumption and its annual revenues and enables an assessment of the company's energy management independent of market developments.

Multipurpose hardware

Multipurpose hardware or multipurpose systems refer to standard servers or switches as they are used in IT/computing technology at data centers. They can run different types of functions (just like a normal standard workstation computer can run different programs) unlike other highly specialized devices used in telecommunications networks, which are designed and optimized for very specific functions. Multipurpose systems are said to be particularly effective when it comes to more cost-efficient operation and greater agility and speed in providing new services.

Multipurpose hardware

Multipurpose hardware or multipurpose systems refer to standard servers or switches as they are used in IT/computing technology at data centers. They can run different types of functions (just like a normal standard workstation computer can run different programs) unlike other highly specialized devices used in telecommunications networks, which are designed and optimized for very specific functions. Multipurpose systems are said to be particularly effective when it comes to more cost-efficient operation and greater agility and speed in providing new services.

Multipurpose hardware

Multipurpose hardware or multipurpose systems refer to standard servers or switches as they are used in IT/computing technology at data centers. They can run different types of functions (just like a normal standard workstation computer can run different programs) unlike other highly specialized devices used in telecommunications networks, which are designed and optimized for very specific functions. Multipurpose systems are said to be particularly effective when it comes to more cost-efficient operation and greater agility and speed in providing new services.

N

Network node

Network nodes are devices that connect two or more transmission paths of a telecommunication network with each other.

Network node

Network nodes are devices that connect two or more transmission paths of a telecommunication network with each other.

Network node

Network nodes are devices that connect two or more transmission paths of a telecommunication network with each other.

NGN (Next Generation Network)

In the classic architecture of modern telephone networks, voice and data connections are routed via different technical platforms. The aim of a next generation network is to combine both functions to provide integrated voice and data services. NGNs are based entirely on IP technology.

NGN (Next Generation Network)

In the classic architecture of modern telephone networks, voice and data connections are routed via different technical platforms. The aim of a next generation network is to combine both functions to provide integrated voice and data services. NGNs are based entirely on IP technology.

NGN (Next Generation Network)

In the classic architecture of modern telephone networks, voice and data connections are routed via different technical platforms. The aim of a next generation network is to combine both functions to provide integrated voice and data services. NGNs are based entirely on IP technology.

Notice and takedown policy

A notice and takedown policy is a policy that requires online service providers to delete illegal content upon being notified of such content. This can apply to slander or violation of copyright, for example.

Notice and takedown policy

A notice and takedown policy is a policy that requires online service providers to delete illegal content upon being notified of such content. This can apply to slander or violation of copyright, for example.

Notice and takedown policy

A notice and takedown policy is a policy that requires online service providers to delete illegal content upon being notified of such content. This can apply to slander or violation of copyright, for example.

O

OECD (Organization for Economic Cooperation and Development)

The OECD, founded in 1961 and headquartered in Paris, is an association of 31 nations which promote democracy and a free market economy. It consists almost exclusively of industrial countries, and is dedicated to sustainable growth, employment and free world trade. It supports a best practice exchange and is seen as one of the most reliable sources for comparative studies on economic and social trends. In its guiding principles for multinational corporations, OECD defined the precepts for responsible corporate activities, thereby helping to establish the term "corporate responsibility."

OECD (Organization for Economic Cooperation and Development)

The OECD, founded in 1961 and headquartered in Paris, is an association of 31 nations which promote democracy and a free market economy. It consists almost exclusively of industrial countries, and is dedicated to sustainable growth, employment and free world trade. It supports a best practice exchange and is seen as one of the most reliable sources for comparative studies on economic and social trends. In its guiding principles for multinational corporations, OECD defined the precepts for responsible corporate activities, thereby helping to establish the term "corporate responsibility."

OECD (Organization for Economic Cooperation and Development)

The OECD, founded in 1961 and headquartered in Paris, is an association of 31 nations which promote democracy and a free market economy. It consists almost exclusively of industrial countries, and is dedicated to sustainable growth, employment and free world trade. It supports a best practice exchange and is seen as one of the most reliable sources for comparative studies on economic and social trends. In its guiding principles for multinational corporations, OECD defined the precepts for responsible corporate activities, thereby helping to establish the term "corporate responsibility."

Oekom (oekom research AG)

Since 1993, the oekom research rating agency has assessed and compared national and international organizations, thus paving the way for sustainable investment in Europe.

Oekom (oekom research AG)

Since 1993, the oekom research rating agency has assessed and compared national and international organizations, thus paving the way for sustainable investment in Europe.

Oekom (oekom research AG)

Since 1993, the oekom research rating agency has assessed and compared national and international organizations, thus paving the way for sustainable investment in Europe.

OHSAS 18001

OHSAS 18001 (Occupational Health and Safety Assessment Series) is one of the most significant standards worldwide for operating occupational health and safety management systems and is used as the basis for certification in many countries.

OHSAS 18001

OHSAS 18001 (Occupational Health and Safety Assessment Series) is one of the most significant standards worldwide for operating occupational health and safety management systems and is used as the basis for certification in many countries.

OHSAS 18001

OHSAS 18001 (Occupational Health and Safety Assessment Series) is one of the most significant standards worldwide for operating occupational health and safety management systems and is used as the basis for certification in many countries.

Omnibus survey

An omnibus survey is a survey "for everyone" (Latin = omnibus). It is used in empirical field research and compiles questions from different clients in one survey.

Omnibus survey

An omnibus survey is a survey "for everyone" (Latin = omnibus). It is used in empirical field research and compiles questions from different clients in one survey.

Omnibus survey

An omnibus survey is a survey "for everyone" (Latin = omnibus). It is used in empirical field research and compiles questions from different clients in one survey.

P

PASM

PASM (Power and Air Condition Solution Management GmbH) is a subsidiary of Deutsche Telekom AG. PASM is responsible for procuring, provisioning and delivering power, including the associated support services, within the Group.

PASM

PASM (Power and Air Condition Solution Management GmbH) is a subsidiary of Deutsche Telekom AG. PASM is responsible for procuring, provisioning and delivering power, including the associated support services, within the Group.

PASM

PASM (Power and Air Condition Solution Management GmbH) is a subsidiary of Deutsche Telekom AG. PASM is responsible for procuring, provisioning and delivering power, including the associated support services, within the Group.

PCF (Product Carbon Footprint)

The term "product carbon footprint" is defined and used differently by at the international level. In the given context, the term means the balance of greenhouse gas emissions along the entire life cycle of a product in a defined application and related to a defined unit of use.

PCF (Product Carbon Footprint)

The term "product carbon footprint" is defined and used differently by at the international level. In the given context, the term means the balance of greenhouse gas emissions along the entire life cycle of a product in a defined application and related to a defined unit of use.

PCF (Product Carbon Footprint)

The term "product carbon footprint" is defined and used differently by at the international level. In the given context, the term means the balance of greenhouse gas emissions along the entire life cycle of a product in a defined application and related to a defined unit of use.

POTS

POTS (Plain Old Telephone Service) is a corruption of the technical term, PSTN (Public Switched Telephone Network) for analog telephone service, which is outdated in most areas. The term has become standard technical jargon. POTS is used to refer to any service feature that could already be used in analog networks.

POTS

POTS (Plain Old Telephone Service) is a corruption of the technical term, PSTN (Public Switched Telephone Network) for analog telephone service, which is outdated in most areas. The term has become standard technical jargon. POTS is used to refer to any service feature that could already be used in analog networks.

POTS

POTS (Plain Old Telephone Service) is a corruption of the technical term, PSTN (Public Switched Telephone Network) for analog telephone service, which is outdated in most areas. The term has become standard technical jargon. POTS is used to refer to any service feature that could already be used in analog networks.

Power-down mode

The power-down mode is a defined state of a microprocessor in which its executing units and caches are switched off and do not use any power. The mode helps reduce stand-by power consumption.

Power-down mode

The power-down mode is a defined state of a microprocessor in which its executing units and caches are switched off and do not use any power. The mode helps reduce stand-by power consumption.

Power-down mode

The power-down mode is a defined state of a microprocessor in which its executing units and caches are switched off and do not use any power. The mode helps reduce stand-by power consumption.

Privacy by design

Privacy by design basically means that appropriate technical and organizational measures and procedures shall be implemented to guarantee that data privacy and the user's private sphere are taken into account when developing new technology. These measures and procedures are designed to make sure the user's private sphere is protected and that users have control over their own information. Companies can also use privacy by design to give themselves a competitive advantage. The idea is that users who are debating between two products will choose the product that offers higher data privacy.

Privacy by design

Privacy by design basically means that appropriate technical and organizational measures and procedures shall be implemented to guarantee that data privacy and the user's private sphere are taken into account when developing new technology. These measures and procedures are designed to make sure the user's private sphere is protected and that users have control over their own information. Companies can also use privacy by design to give themselves a competitive advantage. The idea is that users who are debating between two products will choose the product that offers higher data privacy.

Privacy by design

Privacy by design basically means that appropriate technical and organizational measures and procedures shall be implemented to guarantee that data privacy and the user's private sphere are taken into account when developing new technology. These measures and procedures are designed to make sure the user's private sphere is protected and that users have control over their own information. Companies can also use privacy by design to give themselves a competitive advantage. The idea is that users who are debating between two products will choose the product that offers higher data privacy.

Process tracking

Process tracking is a survey we use to determine customer satisfaction. After customers have contacted our customer service and their issues have been handled completely, we ask them whether they would recommend Deutsche Telekom to others based on their process and service experience. We take into account all steps, from initial contact to the final notification of completion. The results of the survey are recorded in our statistics. The higher the value determined, the better the likelihood that the customer will recommend Deutsche Telekom to others. The survey is completed regularly by Kantar TNS Live.

Public key infrastructure

A system that can generate digital certificates.

Public key infrastructure

A system that can generate digital certificates.

Public key infrastructure

A system that can generate digital certificates.

PUE (Power Usage Effectiveness)

The PUE factor (PUE: Power Usage Effectiveness) is an indicator of improved efficiency at data centers and fixed-line nodes. It compares all of the electricity used by a data center/node to the electricity used by IT. A PUE factor of 2.0, for example, means that the total amount of power used at the facility is twice as high as the amount of electricity consumed by the servers. The power not consumed by the servers is primarily used for cooling and to operate the converters.

PUE (Power Usage Effectiveness)

The PUE factor (PUE: Power Usage Effectiveness) is an indicator of improved efficiency at data centers and fixed-line nodes. It compares all of the electricity used by a data center/node to the electricity used by IT. A PUE factor of 2.0, for example, means that the total amount of power used at the facility is twice as high as the amount of electricity consumed by the servers. The power not consumed by the servers is primarily used for cooling and to operate the converters.

PUE (Power Usage Effectiveness)

The PUE factor (PUE: Power Usage Effectiveness) is an indicator of improved efficiency at data centers and fixed-line nodes. It compares all of the electricity used by a data center/node to the electricity used by IT. A PUE factor of 2.0, for example, means that the total amount of power used at the facility is twice as high as the amount of electricity consumed by the servers. The power not consumed by the servers is primarily used for cooling and to operate the converters.

R

RECS (Renewable Energy Certificates System)

RECS was introduced in 2002 to promote the development of renewable energy sources at the international level. The system now operates in 24 countries in Europe as well as in Canada, the U.S. and South Africa. The standard certificate awarded by RECS guarantees that identifiable amounts of electrical energy are supplied from specific regenerative sources, thus making regenerative, CO2-neutral energy freely tradable. Procurement of these certificates when buying energy means that the quantities purchased can be traced directly to the certificate acquirer.

RECS (Renewable Energy Certificates System)

RECS was introduced in 2002 to promote the development of renewable energy sources at the international level. The system now operates in 24 countries in Europe as well as in Canada, the U.S. and South Africa. The standard certificate awarded by RECS guarantees that identifiable amounts of electrical energy are supplied from specific regenerative sources, thus making regenerative, CO2-neutral energy freely tradable. Procurement of these certificates when buying energy means that the quantities purchased can be traced directly to the certificate acquirer.

RECS (Renewable Energy Certificates System)

RECS was introduced in 2002 to promote the development of renewable energy sources at the international level. The system now operates in 24 countries in Europe as well as in Canada, the U.S. and South Africa. The standard certificate awarded by RECS guarantees that identifiable amounts of electrical energy are supplied from specific regenerative sources, thus making regenerative, CO2-neutral energy freely tradable. Procurement of these certificates when buying energy means that the quantities purchased can be traced directly to the certificate acquirer.

Rectifier

Rectifiers are used in electrical engineering and electronics to convert AC (alternating current) into DC (direct current).

Rectifier

Rectifiers are used in electrical engineering and electronics to convert AC (alternating current) into DC (direct current).

Rectifier

Rectifiers are used in electrical engineering and electronics to convert AC (alternating current) into DC (direct current).

Relative energy consumption

In contrast to absolute energy consumption, the relative energy consumption is calculated in relation to a specified reference value. This may be the number of consumers, for example, or a company's revenues.

Relative energy consumption

In contrast to absolute energy consumption, the relative energy consumption is calculated in relation to a specified reference value. This may be the number of consumers, for example, or a company's revenues.

Relative energy consumption

In contrast to absolute energy consumption, the relative energy consumption is calculated in relation to a specified reference value. This may be the number of consumers, for example, or a company's revenues.

Remote control connection

A remote control connection is used to transmit electronic data across large distances, e.g., via satellite. For example, it is used in network control systems to transfer network data between the switch and a control unit.

Remote control connection

A remote control connection is used to transmit electronic data across large distances, e.g., via satellite. For example, it is used in network control systems to transfer network data between the switch and a control unit.

Remote control connection

A remote control connection is used to transmit electronic data across large distances, e.g., via satellite. For example, it is used in network control systems to transfer network data between the switch and a control unit.

Roaming

A feature of cellular mobile communications networks that ensures that activated mobile stations remain accessible, regardless of location, in all radio cells of the entire area served by the network. Roaming can also include similar networks run by different operators, as is the case with international roaming within the pan-European GSM system.

Roaming

A feature of cellular mobile communications networks that ensures that activated mobile stations remain accessible, regardless of location, in all radio cells of the entire area served by the network. Roaming can also include similar networks run by different operators, as is the case with international roaming within the pan-European GSM system.

Roaming

A feature of cellular mobile communications networks that ensures that activated mobile stations remain accessible, regardless of location, in all radio cells of the entire area served by the network. Roaming can also include similar networks run by different operators, as is the case with international roaming within the pan-European GSM system.

RobecoSAM

RobecoSAM is an international asset manager specializing in sustainability investing. Within the scope of their Corporate Sustainability Assessment, RobecoSAM analyzes the sustainability performance of 2,800 listed companies each year.

RobecoSAM

RobecoSAM is an international asset manager specializing in sustainability investing. Within the scope of their Corporate Sustainability Assessment, RobecoSAM analyzes the sustainability performance of 2,800 listed companies each year.

RobecoSAM

RobecoSAM is an international asset manager specializing in sustainability investing. Within the scope of their Corporate Sustainability Assessment, RobecoSAM analyzes the sustainability performance of 2,800 listed companies each year.

RRH/RRU systems (Remote Radio Head/Remote Radio Unit)

RRH or RRU systems are used for weatherproof installation of transmission and receiver systems directly onto antenna masts for mobile communications. They need only a short high-frequency line to connect the antenna, which allows reduced transmission power and increased efficiency.

RRH/RRU systems (Remote Radio Head/Remote Radio Unit)

RRH or RRU systems are used for weatherproof installation of transmission and receiver systems directly onto antenna masts for mobile communications. They need only a short high-frequency line to connect the antenna, which allows reduced transmission power and increased efficiency.

RRH/RRU systems (Remote Radio Head/Remote Radio Unit)

RRH or RRU systems are used for weatherproof installation of transmission and receiver systems directly onto antenna masts for mobile communications. They need only a short high-frequency line to connect the antenna, which allows reduced transmission power and increased efficiency.

S

SAM Research AG (Sustainable Asset Management Research AG)

The SAM research team assesses the sustainability performance of more than 2,000 enterprises all over the world. Its assessments form the compilation basis for the Dow Jones World Index and the Dow Jones STOXX Index (Europe).

SAM Research AG (Sustainable Asset Management Research AG)

The SAM research team assesses the sustainability performance of more than 2,000 enterprises all over the world. Its assessments form the compilation basis for the Dow Jones World Index and the Dow Jones STOXX Index (Europe).

SAM Research AG (Sustainable Asset Management Research AG)

The SAM research team assesses the sustainability performance of more than 2,000 enterprises all over the world. Its assessments form the compilation basis for the Dow Jones World Index and the Dow Jones STOXX Index (Europe).

SAR (Specific Absorption Rate)

SAR is measured in watts per kilogram of body weight. It is a measure of the rate at which electromagnetic energy is absorbed and converted to body heat. The SAR levels of all mobile phones sold by T-Mobile comply with the limits set out in international guidelines, and generally fall well below them.

SAR (Specific Absorption Rate)

SAR is measured in watts per kilogram of body weight. It is a measure of the rate at which electromagnetic energy is absorbed and converted to body heat. The SAR levels of all mobile phones sold by T-Mobile comply with the limits set out in international guidelines, and generally fall well below them.

SAR (Specific Absorption Rate)

SAR is measured in watts per kilogram of body weight. It is a measure of the rate at which electromagnetic energy is absorbed and converted to body heat. The SAR levels of all mobile phones sold by T-Mobile comply with the limits set out in international guidelines, and generally fall well below them.

Scope 1 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 1 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 1 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 2 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 2 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 2 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 3 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 3 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scope 3 emissions

The Greenhouse Gas (GHG) Protocol divides emissions into the Scope 1, Scope 2 and Scope 3 categories, depending on the degree to which they can be influenced by the reporting company: Scope 1 accounts for all direct GHG emissions. Scope 2 accounts for indirect emissions associated with the generation of electricity, steam, or heat purchased from external sources. Scope 3 allows for the treatment of all other indirect emissions associated with logistics, use of materials, supplies, and waste disposal, including emissions generated by service and manufacturing companies working for the reporting company and their upstream suppliers.

Scoris SiRi (Scoris Sustainable Investment Research International)

scoris GmbH is the German partner of SiRi (Sustainable Investment Research International Company Ltd.). scoris last compiled a sustainability rating of all DAX 30 companies in November 2007 (scoris DAX 30 study). Numerous investors see the SiRi database, with its overview of internationally relevant data on sustainable investment, as the basis for their investment decisions. scoris GmbH changed its name in February 2009 and is now known as Sustainalytics GmbH.

Scoris SiRi (Scoris Sustainable Investment Research International)

scoris GmbH is the German partner of SiRi (Sustainable Investment Research International Company Ltd.). scoris last compiled a sustainability rating of all DAX 30 companies in November 2007 (scoris DAX 30 study). Numerous investors see the SiRi database, with its overview of internationally relevant data on sustainable investment, as the basis for their investment decisions. scoris GmbH changed its name in February 2009 and is now known as Sustainalytics GmbH.

Scoris SiRi (Scoris Sustainable Investment Research International)

scoris GmbH is the German partner of SiRi (Sustainable Investment Research International Company Ltd.). scoris last compiled a sustainability rating of all DAX 30 companies in November 2007 (scoris DAX 30 study). Numerous investors see the SiRi database, with its overview of internationally relevant data on sustainable investment, as the basis for their investment decisions. scoris GmbH changed its name in February 2009 and is now known as Sustainalytics GmbH.

Shared Services

Central departments at Deutsche Telekom. These bundle similar processes from different areas of the company and provide them to the entire Group as centralized, consolidated services.

Shared Services

Central departments at Deutsche Telekom. These bundle similar processes from different areas of the company and provide them to the entire Group as centralized, consolidated services.

Shared Services

Central departments at Deutsche Telekom. These bundle similar processes from different areas of the company and provide them to the entire Group as centralized, consolidated services.

Simple language

Simple language is a special form of communication that is particularly easy to understand. Its purpose is to make it easier for people who, for various reasons, have limited language skills, to understand texts and make information more accessible. Simple language uses sentences with simple structures (no minor clauses) and tries to keep information concise and specific. Terms such as pre-paid or PIN are explained in detail and abbreviations like MMS are even written out.

Simple language

Simple language is a special form of communication that is particularly easy to understand. Its purpose is to make it easier for people who, for various reasons, have limited language skills, to understand texts and make information more accessible. Simple language uses sentences with simple structures (no minor clauses) and tries to keep information concise and specific. Terms such as pre-paid or PIN are explained in detail and abbreviations like MMS are even written out.

Simple language

Simple language is a special form of communication that is particularly easy to understand. Its purpose is to make it easier for people who, for various reasons, have limited language skills, to understand texts and make information more accessible. Simple language uses sentences with simple structures (no minor clauses) and tries to keep information concise and specific. Terms such as pre-paid or PIN are explained in detail and abbreviations like MMS are even written out.

Single RAN (Radio Access Network)

Single RAN (Radio Access Network) is a radio access network technology that digitally controls the radio connections of different mobile communications standards (2G, 3G, 4G) on one platform.

Single RAN (Radio Access Network)

Single RAN (Radio Access Network) is a radio access network technology that digitally controls the radio connections of different mobile communications standards (2G, 3G, 4G) on one platform.

Single RAN (Radio Access Network)

Single RAN (Radio Access Network) is a radio access network technology that digitally controls the radio connections of different mobile communications standards (2G, 3G, 4G) on one platform.

Smart grid

A smart grid is a power grid that uses information and communication technology (M2M = machine-to-machine communication) to collect data automatically and then respond to that data in order to improve the efficiency, reliability, cost-efficiency and sustainability of energy production and distribution.

Smart grid

A smart grid is a power grid that uses information and communication technology (M2M = machine-to-machine communication) to collect data automatically and then respond to that data in order to improve the efficiency, reliability, cost-efficiency and sustainability of energy production and distribution.

Smart grid

A smart grid is a power grid that uses information and communication technology (M2M = machine-to-machine communication) to collect data automatically and then respond to that data in order to improve the efficiency, reliability, cost-efficiency and sustainability of energy production and distribution.

Smart home

The term "smart home" refers to connecting building technology and household equipment as well as entertainment electronics. This lets users control lighting, heating and other electrical devices via their smartphone.

Smart home

The term "smart home" refers to connecting building technology and household equipment as well as entertainment electronics. This lets users control lighting, heating and other electrical devices via their smartphone.

Smart home

The term "smart home" refers to connecting building technology and household equipment as well as entertainment electronics. This lets users control lighting, heating and other electrical devices via their smartphone.

Smart metering

The service consists of the reading, processing, presentation, and billing of electricity and water consumption, and other meters in industry and homes. Smart metering reduces costs considerably and paves the way for a mass-marketable service. In particular, it gives energy providers, meter operators, and the housing sector the opportunity to offer their customers innovative products and services, as it delivers consumption data virtually in real time.

Smart metering

The service consists of the reading, processing, presentation, and billing of electricity and water consumption, and other meters in industry and homes. Smart metering reduces costs considerably and paves the way for a mass-marketable service. In particular, it gives energy providers, meter operators, and the housing sector the opportunity to offer their customers innovative products and services, as it delivers consumption data virtually in real time.

Smart metering

The service consists of the reading, processing, presentation, and billing of electricity and water consumption, and other meters in industry and homes. Smart metering reduces costs considerably and paves the way for a mass-marketable service. In particular, it gives energy providers, meter operators, and the housing sector the opportunity to offer their customers innovative products and services, as it delivers consumption data virtually in real time.

Social audit

In order to embrace the Deutsche Telekom values throughout our procurement processes, special assessment procedures, known as social audits, are held on a regular basis. The key components of these social audits are: Risk assessment, supplier self-assessment, internal supplier assessment, personal contact and constructive dialog with suppliers and business partners, audit report, including audit rating

Social audit

In order to embrace the Deutsche Telekom values throughout our procurement processes, special assessment procedures, known as social audits, are held on a regular basis. The key components of these social audits are: Risk assessment, supplier self-assessment, internal supplier assessment, personal contact and constructive dialog with suppliers and business partners, audit report, including audit rating

Social audit

In order to embrace the Deutsche Telekom values throughout our procurement processes, special assessment procedures, known as social audits, are held on a regular basis. The key components of these social audits are: Risk assessment, supplier self-assessment, internal supplier assessment, personal contact and constructive dialog with suppliers and business partners, audit report, including audit rating

Social business

Social business is an economic concept whereby businesses follow the goal of solving social problems. At the same time, investors forego dividends from their investments. Profits are reinvested into the project as social gains.

Social business

Social business is an economic concept whereby businesses follow the goal of solving social problems. At the same time, investors forego dividends from their investments. Profits are reinvested into the project as social gains.

Social business

Social business is an economic concept whereby businesses follow the goal of solving social problems. At the same time, investors forego dividends from their investments. Profits are reinvested into the project as social gains.

Social Charter

Deutsche Telekom's Social Charter, which was adopted in 2003, sets out rules that must be followed throughout the company in the areas of human rights, the environment, equal opportunities, health and safety, and the right to set up and join a trade union. It is based on the principles of the United Nations Global Compact as well as on the conventions of ILO and OECD.

Social Charter

Deutsche Telekom's Social Charter, which was adopted in 2003, sets out rules that must be followed throughout the company in the areas of human rights, the environment, equal opportunities, health and safety, and the right to set up and join a trade union. It is based on the principles of the United Nations Global Compact as well as on the conventions of ILO and OECD.

Social Charter

Deutsche Telekom's Social Charter, which was adopted in 2003, sets out rules that must be followed throughout the company in the areas of human rights, the environment, equal opportunities, health and safety, and the right to set up and join a trade union. It is based on the principles of the United Nations Global Compact as well as on the conventions of ILO and OECD.

Split or VRV units

Split air-conditioning units have an external unit (capacitor/compressor) and an internal unit that is connected via refrigerant pipes (evaporator). VRV (Variable Refrigerant Volume) or VRF (Variable Refrigerant Flow) units make it possible to regulate the temperature in a building by changing the cooled volume or flow rate.

Split or VRV units

Split air-conditioning units have an external unit (capacitor/compressor) and an internal unit that is connected via refrigerant pipes (evaporator). VRV (Variable Refrigerant Volume) or VRF (Variable Refrigerant Flow) units make it possible to regulate the temperature in a building by changing the cooled volume or flow rate.

Split or VRV units

Split air-conditioning units have an external unit (capacitor/compressor) and an internal unit that is connected via refrigerant pipes (evaporator). VRV (Variable Refrigerant Volume) or VRF (Variable Refrigerant Flow) units make it possible to regulate the temperature in a building by changing the cooled volume or flow rate.

SPWG (Sustainable Procurement Working Group)

To ensure the implementation of a sustainable, universal procurement strategy, Deutsche Telekom set up the Group-wide Sustainable Procurement Working Group (SPWG) in 2007. The Working Group is the central point of contact for all issues and problems relating to sustainable procurement. The SPWG’s primary aims include clearly mapping out a corresponding procurement profile, devising exacting social and environmental standards as well as monitoring the procurement process in accordance with these standards.

SPWG (Sustainable Procurement Working Group)

To ensure the implementation of a sustainable, universal procurement strategy, Deutsche Telekom set up the Group-wide Sustainable Procurement Working Group (SPWG) in 2007. The Working Group is the central point of contact for all issues and problems relating to sustainable procurement. The SPWG’s primary aims include clearly mapping out a corresponding procurement profile, devising exacting social and environmental standards as well as monitoring the procurement process in accordance with these standards.

SPWG (Sustainable Procurement Working Group)

To ensure the implementation of a sustainable, universal procurement strategy, Deutsche Telekom set up the Group-wide Sustainable Procurement Working Group (SPWG) in 2007. The Working Group is the central point of contact for all issues and problems relating to sustainable procurement. The SPWG’s primary aims include clearly mapping out a corresponding procurement profile, devising exacting social and environmental standards as well as monitoring the procurement process in accordance with these standards.

SRI (Socially Responsible Investments)

Socially responsible investment (SRI) refers to an investment strategy that is based not only on income potential but also on ethical considerations.

SRI (Socially Responsible Investments)

Socially responsible investment (SRI) refers to an investment strategy that is based not only on income potential but also on ethical considerations.

SRI (Socially Responsible Investments)

Socially responsible investment (SRI) refers to an investment strategy that is based not only on income potential but also on ethical considerations.

Stakeholders

The stakeholder approach is an extension of the shareholder value concept widely used in business management. In contrast to the shareholder value principle, which focuses on the needs and expectations of a company's shareholders, the stakeholder approach attempts to view the company in the context of its overall social background and reconcile the needs of the different stakeholders. In addition to shareholders, stakeholders include staff, customers, suppliers, the government, and the public at large.

Stakeholders

The stakeholder approach is an extension of the shareholder value concept widely used in business management. In contrast to the shareholder value principle, which focuses on the needs and expectations of a company's shareholders, the stakeholder approach attempts to view the company in the context of its overall social background and reconcile the needs of the different stakeholders. In addition to shareholders, stakeholders include staff, customers, suppliers, the government, and the public at large.

Stakeholders

The stakeholder approach is an extension of the shareholder value concept widely used in business management. In contrast to the shareholder value principle, which focuses on the needs and expectations of a company's shareholders, the stakeholder approach attempts to view the company in the context of its overall social background and reconcile the needs of the different stakeholders. In addition to shareholders, stakeholders include staff, customers, suppliers, the government, and the public at large.

Statement on Extractives

With its comprehensive “Statement on Extractives,” Deutsche Telekom intensified its commitment to responsible raw materials extraction in 2009. In this context, the company also formulated a clear position on the “Coltan issue.”

Statement on Extractives

With its comprehensive “Statement on Extractives,” Deutsche Telekom intensified its commitment to responsible raw materials extraction in 2009. In this context, the company also formulated a clear position on the “Coltan issue.”

Statement on Extractives

With its comprehensive “Statement on Extractives,” Deutsche Telekom intensified its commitment to responsible raw materials extraction in 2009. In this context, the company also formulated a clear position on the “Coltan issue.”

STEM

STEM stands for science, technology, engineering and mathematics.

STEM

STEM stands for science, technology, engineering and mathematics.

STEM

STEM stands for science, technology, engineering and mathematics.

STOXX ESG

STOXX Global ESG Leaders is a stock index that assesses companies based on environmental, social and governance (ESG) criteria. The index is based on a comprehensive list of sustainability criteria and allows investors to flexibly weight individual criteria.

STOXX ESG

STOXX Global ESG Leaders is a stock index that assesses companies based on environmental, social and governance (ESG) criteria. The index is based on a comprehensive list of sustainability criteria and allows investors to flexibly weight individual criteria.

STOXX ESG

STOXX Global ESG Leaders is a stock index that assesses companies based on environmental, social and governance (ESG) criteria. The index is based on a comprehensive list of sustainability criteria and allows investors to flexibly weight individual criteria.

T

T-Labs

The T-Laboratories are a research and development institute that Deutsche Telekom opened in Berlin in 2005. It is an affiliated institute of Technische Universität Berlin and gives top scientists from all over the world the chance to work in an attractive research environment. The institute’s work focuses on the development of innovative services and solutions for Deutsche Telekom customers.

T-Labs

The T-Laboratories are a research and development institute that Deutsche Telekom opened in Berlin in 2005. It is an affiliated institute of Technische Universität Berlin and gives top scientists from all over the world the chance to work in an attractive research environment. The institute’s work focuses on the development of innovative services and solutions for Deutsche Telekom customers.

T-Labs

The T-Laboratories are a research and development institute that Deutsche Telekom opened in Berlin in 2005. It is an affiliated institute of Technische Universität Berlin and gives top scientists from all over the world the chance to work in an attractive research environment. The institute’s work focuses on the development of innovative services and solutions for Deutsche Telekom customers.

TDM

TDM (Time Division Multiplex) is a method used for transmitting signals and messages in which data is compiled and then transmitted as bundled data.

TDM

TDM (Time Division Multiplex) is a method used for transmitting signals and messages in which data is compiled and then transmitted as bundled data.

TDM

TDM (Time Division Multiplex) is a method used for transmitting signals and messages in which data is compiled and then transmitted as bundled data.

Telekom Campus

TZ Darmstadt is one of the most important business and technology parks in Germany. Roughly 25 ultra-modern building projects featuring unique architecture were completed there on an area of around 50 acres in 2014. Deutsche Telekom commissioned CORPUS SIREO to manage the property.

Telekom Campus

TZ Darmstadt is one of the most important business and technology parks in Germany. Roughly 25 ultra-modern building projects featuring unique architecture were completed there on an area of around 50 acres in 2014. Deutsche Telekom commissioned CORPUS SIREO to manage the property.

Telekom Campus

TZ Darmstadt is one of the most important business and technology parks in Germany. Roughly 25 ultra-modern building projects featuring unique architecture were completed there on an area of around 50 acres in 2014. Deutsche Telekom commissioned CORPUS SIREO to manage the property.

Thin clients

Thin clients are workstations whose operating system and software are located on central servers. Thin clients only run software that is required for accessing the applications hosted centrally.

Thin clients

Thin clients are workstations whose operating system and software are located on central servers. Thin clients only run software that is required for accessing the applications hosted centrally.

Thin clients

Thin clients are workstations whose operating system and software are located on central servers. Thin clients only run software that is required for accessing the applications hosted centrally.

Three-pronged innovation strategy

Our "three-pronged innovation strategy" is designed to generate growth from innovation in three different ways: through in-house developments, partnerships and equity investments. The central focus is placed on benefit for our customers.

Three-pronged innovation strategy

Our "three-pronged innovation strategy" is designed to generate growth from innovation in three different ways: through in-house developments, partnerships and equity investments. The central focus is placed on benefit for our customers.

Three-pronged innovation strategy

Our "three-pronged innovation strategy" is designed to generate growth from innovation in three different ways: through in-house developments, partnerships and equity investments. The central focus is placed on benefit for our customers.

TRI*M (Measure, Manage, Monitor)

TRI*M is a globally leading customer loyalty and stakeholder management system used to evaluate and manage stakeholder groups on a comparable basis. It offers a number of different tools. Probably the best known is the TRI*M™ index, which uses a single indicator to show the quality of customer loyalty. Depending on individual needs, it is possible to analyze the entire customer base or merely defined segments.

TRI*M (Measure, Manage, Monitor)

TRI*M is a globally leading customer loyalty and stakeholder management system used to evaluate and manage stakeholder groups on a comparable basis. It offers a number of different tools. Probably the best known is the TRI*M™ index, which uses a single indicator to show the quality of customer loyalty. Depending on individual needs, it is possible to analyze the entire customer base or merely defined segments.

TRI*M (Measure, Manage, Monitor)

TRI*M is a globally leading customer loyalty and stakeholder management system used to evaluate and manage stakeholder groups on a comparable basis. It offers a number of different tools. Probably the best known is the TRI*M™ index, which uses a single indicator to show the quality of customer loyalty. Depending on individual needs, it is possible to analyze the entire customer base or merely defined segments.

Triple-play products

Triple play is a marketing term that has been in use in telecommunications since around 2005 to refer to combined offers of three services: audio-visual entertainment (television, video on-demand), (IP) telephony and Internet.

Triple-play products

Triple play is a marketing term that has been in use in telecommunications since around 2005 to refer to combined offers of three services: audio-visual entertainment (television, video on-demand), (IP) telephony and Internet.

Triple-play products

Triple play is a marketing term that has been in use in telecommunications since around 2005 to refer to combined offers of three services: audio-visual entertainment (television, video on-demand), (IP) telephony and Internet.

Twitter

Twitter is a website through which short messages are disseminated in real time. Private individuals, organizations, companies and media enter their tweets here, which are text messages containing 140 characters or less.

Twitter

Twitter is a website through which short messages are disseminated in real time. Private individuals, organizations, companies and media enter their tweets here, which are text messages containing 140 characters or less.

Twitter

Twitter is a website through which short messages are disseminated in real time. Private individuals, organizations, companies and media enter their tweets here, which are text messages containing 140 characters or less.

U

UMTS (Universal Mobile Telecommunications System)

Third-generation international mobile communications standard that unites mobile multimedia and telematics services in the 2 GHz frequency spectrum.

UMTS (Universal Mobile Telecommunications System)

Third-generation international mobile communications standard that unites mobile multimedia and telematics services in the 2 GHz frequency spectrum.

UMTS (Universal Mobile Telecommunications System)

Third-generation international mobile communications standard that unites mobile multimedia and telematics services in the 2 GHz frequency spectrum.

UNESCO

UNESCO (United Nations Educational, Scientific and Cultural Organization) is a United Nations organization for international cooperation in the areas of education, science and culture.

UNESCO

UNESCO (United Nations Educational, Scientific and Cultural Organization) is a United Nations organization for international cooperation in the areas of education, science and culture.

UNESCO

UNESCO (United Nations Educational, Scientific and Cultural Organization) is a United Nations organization for international cooperation in the areas of education, science and culture.

Upstream

Upstream describes the data rate available for data streams from customers to the Deutsche Telekom systems.

Upstream

Upstream describes the data rate available for data streams from customers to the Deutsche Telekom systems.

Upstream

Upstream describes the data rate available for data streams from customers to the Deutsche Telekom systems.

User ID

A user ID uniquely identifies an individual on a computer or other network device.

User ID

A user ID uniquely identifies an individual on a computer or other network device.

User ID

A user ID uniquely identifies an individual on a computer or other network device.

USP systems

Uninterruptible power supply systems (UPS systems) are used to guarantee the amount of electricity needed to cover supply should there be an interruption in the electricity grid.

USP systems

Uninterruptible power supply systems (UPS systems) are used to guarantee the amount of electricity needed to cover supply should there be an interruption in the electricity grid.

USP systems

Uninterruptible power supply systems (UPS systems) are used to guarantee the amount of electricity needed to cover supply should there be an interruption in the electricity grid.

V

Value rates

The value rates offered by T-Mobile USA are mobile communications services that are not tied to purchasing an end device or other advance payment.

Value rates

The value rates offered by T-Mobile USA are mobile communications services that are not tied to purchasing an end device or other advance payment.

Value rates

The value rates offered by T-Mobile USA are mobile communications services that are not tied to purchasing an end device or other advance payment.

VDSL

VDSL represents a novel data transmission technology based on fiber optics. With VDSL, significantly higher transmission rates can be achieved for short distances than with transmission through normal telephone lines.

VDSL

VDSL represents a novel data transmission technology based on fiber optics. With VDSL, significantly higher transmission rates can be achieved for short distances than with transmission through normal telephone lines.

VDSL

VDSL represents a novel data transmission technology based on fiber optics. With VDSL, significantly higher transmission rates can be achieved for short distances than with transmission through normal telephone lines.

Vectoring

Vectoring (VDSL2 vectoring) is a control technology that minimizes mutual interference caused by neighboring DSL lines. Vectoring considerably increases the speed of data transmission via copper lines, making it possible to offer higher bandwidths cost-efficiently.

Vectoring

Vectoring (VDSL2 vectoring) is a control technology that minimizes mutual interference caused by neighboring DSL lines. Vectoring considerably increases the speed of data transmission via copper lines, making it possible to offer higher bandwidths cost-efficiently.

Vectoring

Vectoring (VDSL2 vectoring) is a control technology that minimizes mutual interference caused by neighboring DSL lines. Vectoring considerably increases the speed of data transmission via copper lines, making it possible to offer higher bandwidths cost-efficiently.

Vigeo

Vigeo is one of the leading rating agencies for CR analyses in Europe. Vigeo's SRI products include ESI (Ethibel Sustainability Index) and the ASPI Eurozone Index (Advanced Sustainable Performance Indices). The latter rates 120 of Europe's leading sustainability performers.

Vigeo

Vigeo is one of the leading rating agencies for CR analyses in Europe. Vigeo's SRI products include ESI (Ethibel Sustainability Index) and the ASPI Eurozone Index (Advanced Sustainable Performance Indices). The latter rates 120 of Europe's leading sustainability performers.

Vigeo

Vigeo is one of the leading rating agencies for CR analyses in Europe. Vigeo's SRI products include ESI (Ethibel Sustainability Index) and the ASPI Eurozone Index (Advanced Sustainable Performance Indices). The latter rates 120 of Europe's leading sustainability performers.

Virtualization

Virtualizing data centers enables flexible IT management, which increases adaptability, allows dynamic responses and can tangibly minimize the complexity of a data center's infrastructure. Computing and storage capacity can only be used truly efficiently once they have been virtualized. Instead of providing physical machines for customers, services and corporate applications, a virtualized IT landscape provides virtual resources that meet the capacities needed at that moment.

Virtualization

Virtualizing data centers enables flexible IT management, which increases adaptability, allows dynamic responses and can tangibly minimize the complexity of a data center's infrastructure. Computing and storage capacity can only be used truly efficiently once they have been virtualized. Instead of providing physical machines for customers, services and corporate applications, a virtualized IT landscape provides virtual resources that meet the capacities needed at that moment.

Virtualization

Virtualizing data centers enables flexible IT management, which increases adaptability, allows dynamic responses and can tangibly minimize the complexity of a data center's infrastructure. Computing and storage capacity can only be used truly efficiently once they have been virtualized. Instead of providing physical machines for customers, services and corporate applications, a virtualized IT landscape provides virtual resources that meet the capacities needed at that moment.

VPN (virtual private network)

A virtual private network (VPN) includes solutions that enable remote access to applications and shared resources without the VPN partner having a specific connection to the network. A VPN only ensures secure access to certain services from the other network.

VPN (virtual private network)

A virtual private network (VPN) includes solutions that enable remote access to applications and shared resources without the VPN partner having a specific connection to the network. A VPN only ensures secure access to certain services from the other network.

VPN (virtual private network)

A virtual private network (VPN) includes solutions that enable remote access to applications and shared resources without the VPN partner having a specific connection to the network. A VPN only ensures secure access to certain services from the other network.

W

WEEE Directive (Waste Electrical and Electronic Equipment Directive)

European Directive on waste electrical and electronic equipment (WEEE), valid in Germany since March 2005, which obligates all manufacturers to accept the return of waste equipment. T-Mobile introduced measures aimed at recycling used cell phones in 2003, and was thus one step ahead of the European Directive.

WEEE Directive (Waste Electrical and Electronic Equipment Directive)

European Directive on waste electrical and electronic equipment (WEEE), valid in Germany since March 2005, which obligates all manufacturers to accept the return of waste equipment. T-Mobile introduced measures aimed at recycling used cell phones in 2003, and was thus one step ahead of the European Directive.

WEEE Directive (Waste Electrical and Electronic Equipment Directive)

European Directive on waste electrical and electronic equipment (WEEE), valid in Germany since March 2005, which obligates all manufacturers to accept the return of waste equipment. T-Mobile introduced measures aimed at recycling used cell phones in 2003, and was thus one step ahead of the European Directive.

Wiki

A Wiki (short for WikiWiki or WikiWeb) is a system for websites whose contents can both be read as well as modified by users online. Usually, a simple markup language is used instead of HTML for editing the contents. The most well-known application is the online encyclopedia Wikipedia.

Wiki

A Wiki (short for WikiWiki or WikiWeb) is a system for websites whose contents can both be read as well as modified by users online. Usually, a simple markup language is used instead of HTML for editing the contents. The most well-known application is the online encyclopedia Wikipedia.

Wiki

A Wiki (short for WikiWiki or WikiWeb) is a system for websites whose contents can both be read as well as modified by users online. Usually, a simple markup language is used instead of HTML for editing the contents. The most well-known application is the online encyclopedia Wikipedia.

WiMAX (Worldwide Interoperability for Microwave Access)

WiMAX is a new standard for regional radio networks of the third and fourth generation. WiMAX is being considered both as a stationary as well as a mobile alternative or complement to DSL lines and UMTS connections.

WiMAX (Worldwide Interoperability for Microwave Access)

WiMAX is a new standard for regional radio networks of the third and fourth generation. WiMAX is being considered both as a stationary as well as a mobile alternative or complement to DSL lines and UMTS connections.

WiMAX (Worldwide Interoperability for Microwave Access)

WiMAX is a new standard for regional radio networks of the third and fourth generation. WiMAX is being considered both as a stationary as well as a mobile alternative or complement to DSL lines and UMTS connections.

WLAN/Wi-Fi hotspots

WLAN (Wireless Local Area Network) or Wi-Fi (a term introduced for marketing purposes) refers to a widespread technology for wireless data exchange including high-speed Internet connection via radio in a computer network. Hotspots give users access to the network.

WLAN/Wi-Fi hotspots

WLAN (Wireless Local Area Network) or Wi-Fi (a term introduced for marketing purposes) refers to a widespread technology for wireless data exchange including high-speed Internet connection via radio in a computer network. Hotspots give users access to the network.

WLAN/Wi-Fi hotspots

WLAN (Wireless Local Area Network) or Wi-Fi (a term introduced for marketing purposes) refers to a widespread technology for wireless data exchange including high-speed Internet connection via radio in a computer network. Hotspots give users access to the network.