Online customer bills
More than 88 million online bills were sent out in 2017. This is the equivalent of over 60 percent of all bills and credit notes for fixed-line and mobile customers in Germany. The data was collected using a more precise calculation method in 2017.
By reporting data on the number of online customer bills, we partially cover the V04-13 (Percentage of services or products for increasing eco-efficiency of own products) EFFAS indicator. This data is also relevant for criteria 2 (Implementation of the sustainability strategy) and 10 (Innovation and product management) of the German Sustainability Code. It is also used for reporting on the Global Compact principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).