Telekom Logo
  • 2017 Corporate Responsibility Report

Network expansion

Here is a selection of material topics from the 2017 CR-Report. More information can be found in the chapters Customers & products and Climate & environment.

Continuing expansion of the fiber-optic network

Telekom already operates the largest fiber-optic network in Europe with a length of 455,000 kilometers. However, demand for higher bandwidths is constantly increasing. In view of this trend, we continue to expand our fiber-optic network in order to secure our business success in the long term. Our goal is to provide 80 percent of Germany's population with a minimum of 50 Mbit/s img by 2018/2019 – subject to regulatory changes.

To reach this goal, we are using FTTC img (fiber to the curb) technology and are expanding FTTH img (fiber to the home) as well. In the scope of the FTTC expansion, fiber optics are laid to the gray street cabinets on the curb. From there we can supply our customers with large bandwidths via existing lines by means of VDSL img vectoring. With FTTH, the fiber-optic cables are really taken into the customer’s home.

  DSL img 16.000 FTTC with VDSL vectoring FTTH
Download up to 16 Mbit/s up to 100 Mbit/s up to 200 Mbit/s
Upload up to 2.4 Mbit/s up to 40 Mbit/s up to 100 Mbit/s

Vectoring img compensates for electromagnetic interference that arises between the copper lines on the way to the customer's home. The technology allows for faster data transmission with speeds of up to 100 Mbit/s. The technology for this is installed in cable distribution boxes.

In October 2017, we switched the first two of 7,600 nearshore areas in Germany to fast vectoring: Moitin near Rostock and Bad Grund in the Harz region. Nearshore areas are households that are supplied over street cabinets at a distance of at most 550 meters from the main distribution frame (the central service installation for households and companies in the area). The German Federal Network Agency decided in 2016 to approve vectoring expansion in the vicinity of Deutsche Telekom's main distribution frames (nearshore vectoring).

Continuing expansion of the LTE mobile network

We continued to expand our use of LTE mobile network technology in the Deutsche Telekom network throughout Europe in 2017. In late 2017, average network coverage was at 94 percent of the population, putting our European national companies in line with their target coverage. Network coverage at the end of 2017 was around 93 percent of the German population. Our goal is to achieve 95 percent by the end of 2018. Around 75 percent of European transmitter masts are currently equipped with LTE. Two or more frequency bands are active in almost every fourth LTE location, ensuring more extensive reach and higher speeds.

Award for mobile network in Germany

TÜV NORD bestätigt: Telekom bietet die beste Mobilfunknetz-Qualität

TÜV NORD confirms that Deutsche Telekom offers the best mobile telecommunications network quality
Instead of a testing snapshot, as is common to most tests, we have had the quality of our network tested throughout the year for years now. Testing vehicles record measurement data for speech and data services as part of continuous testing. They record the network quality, also compared to our competitors’ mobile communications networks. This is done to ensure more transparency. The result is that we rank the best in the categories of call set-up, call stability and voice quality.

The professionals at TÜV NORD CERT extensively tested the "quality comparison from the customer's perspective" process (QCCP). They confirm the neutrality of the recording and processing of test data and have issued the TÜV Service Check certificate for the "Test and Evaluation Process according to QCCP Standard" without restrictions.

Telekom als bester Mobilfunknetzbetreiber mehrfach ausgezeichnet

Deutsche Telecom receives multiple awards as best mobile communications operator

Stiftung Warentest (edition: 06/2017)
The consumer organization Stiftung Warentest once again confirmed in 2017 that Deutsche Telekom has the best mobile communications network in Germany. Stiftung Warentest tested the networks in Germany on freeways, highways and in city centers. Our performance was the best, with an overall rating of 1.9 (good). A Telekom LTE signal could be obtained in 97 percent of the test regions in rural areas.

Erste Plätze bei Connect-Leserumfrage 2017 (Ausgabe 7/2017)
Erste Plätze bei Connect-Leserumfrage 2017 (Ausgabe 7/2017)

First place in the 2017 Connect reader survey (edition: 7/2017)

We are the best mobile communications operator and the best landline provider. This was once again the conclusion of the annual choice of the readers of the trade journal Connect. Our products and services won additional important prizes:

mobile network operator (three competitors) network operator - prepaid cards (three competitors)
mobile communications provider (18 competitors)
landline provider (eight competitors)
cloud services (seven competitors)
mobile network operator, Austria (three competitors)

Car Connectivity Award (Ausgabe auto motor und sport 22/ 2017; Ausgabe CHIP 11/ 2017)

Car Connectivity Award (edition: auto motor und sport 22/2017; edition: CHIP 11/2017)
Readers of auto motor sport and CHIP honored us with first place in the Mobile Networks category of the Car Connectivity Award. Two-thirds of the 16,300 surveyed readers rated us the best cell phone network for cars. This marks the fourth time in a row that we impressed the magazine's technology and car enthusiasts.

Chip (Ausgabe 1/2018) Chip (edition: 1/2018)
We also won the CHIP mobile communications test. The testers criss-crossed the country by car in order to comprehensively test the network coverage and quality of the mobile communications networks of Deutsche Telekom, Vodafone and O2. We won in many categories, including Mobile Internet, Telephony, and Availability, and again clinched the overall victory with a rating of 1.4.
Connect Mobilfunk-Netztest (Ausgabe 1/2018)

Connect mobile network test (edition: 1/2018)
We were also the overall winner of the Connect mobile network test 2018, with a rating of "very good". The testing examined the voice and connection quality during phone calls as well as data communication via mobile Internet. The measurements were taken in various locations, such as cities and small towns as well as in trains