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  • 2017 Corporate Responsibility Report

Cyber security

Criminal hackers are getting more and more professional by the day. Private individuals as well as public organizations, companies and the military are all at risk. Weaknesses in computer systems are often taken advantage of within hours, with attacks being run fully automatically.

As a responsible ICT img provider, we are fighting this trend. Our business model includes guaranteeing our customers a high degree of security and effectively protecting the data and infrastructure of the people and companies who use our services from unauthorized access.

Protecting ourselves and our customers

Based on our Group strategy, we promote our business with security products and services throughout Europe. In 2016 we united all security-related departments Group-wide under one roof, thereby expanding our abilities to not only detect cyber attacks early on but also to quickly introduce countermeasures. Our new Telekom Security unit started up operations at the beginning of 2017. It focuses on internal security issues and develops security solutions for consumers as well as business customers. With this approach we can provide our customers with the perfect security solutions along the entire value-added chain, from product development to secure, high-performance networks and high-security data centers to applications and individual consulting.

We are always working to develop new ways to defend against attacks. To this end, we established our own Cyber Defense Center in Bonn in 2014. There we analyze behavioral patterns on the Internet and draw up defense strategies. In October 2017 we expanded the Center, which is now an integrated Cyber Defense and Security Operation Center (SOC). This new defense center is one of the largest and most modern ones of its kind in Europe, analyzing one billion pieces of security-relevant data from 3,000 data sources every day. What's more, the cyber defense center processes about 1,000 requests, filters about 1,000 viruses and malware programs and scans about 10 million incoming e-mails for spam every day. This is how we protect our infrastructure, and hence also our customers' data. Some 200 security experts work round the clock at the new SOC in Bonn and its affiliated national and international locations.

The measures that we undertake to fight cyber attacks on our own infrastructure are also available to other companies. More than 30 German DAX companies and SMEs are already employing our services for their own protection.

New dangers require new solutions
Technological innovations can bring new dangers. That is why we develop targeted measures for combating potential new security risks – such as those associated with drones, for example. We developed the Magenta Drone Shield together with our partner Dedrone. At Drone Detection Day 2017, we presented the drone defense shield to the public together with DFS, the German air traffic control service.

Collaborating in the name of security
Cyber security is a communal task. In order to further improve collaboration in the area of digital defense, we regularly host the Cyber Security Summit, in collaboration with the Munich Security Conference. The last summit was held in June 2017. We also organized the Magenta Security Congress in 2017 for the second time.

We also collaborate with research institutes, industry partners, initiatives, standardization committees, public institutions and other Internet service providers on a global scale. Together, we want to fight cybercrime and improve online security. We collaborate, for example, with the German Federal Office for Information Security (BSI) throughout Germany and with the European Union Agency for Network and Information Security (ENISA) at a European level.

We also provide up-to-date information about our numerous data protection activities at www.telekom.com/en/corporate-responsibility/data-protection-data-security.

Progress

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Cyber Security Summit

Together with the Munich Security Conference, we organized the Cyber Security Summit (CSS) in June 2017, which marked the fifth time we did so. The venue was Tel Aviv. Israel is among the leading countries in the area of cyber security.

About 150 high-ranking international politicians, top managers and scientists met at the conference to discuss the biggest cyber security challenges and offer ideas for solutions. Also up for debate were the topics of refining international cyber strategies and how to protect critical infrastructures in the brave new connected world.

Magenta Security Congress

How do I adequately protect myself and my company from cyber attacks? What are the latest security trends and solutions? How high is the risk of elections being hacked in Germany? Questions such as these were the focus of the Magenta Security Congress, which took place on June 20-21, 2017 in Munich. There Deutsche Telekom teamed up with experts in the security sector for the second time to share current cyber security developments with national and international partners as well as customers.

IT drone defense shield

Drones can make many processes easier and more efficient – for example, in the film and surveying technology or logistics sectors. But the technical opportunities drones provide can also be misused for illegal and criminal objectives. Since the end of 2016, the Magenta Drone Shield has offered our customers an IT solution that protects them from the increasing danger of private drones. Business customers with critical infrastructures, data centers, stadiums, and authorities can secure their premises from remote controlled flying objects with the shield and thus defend themselves against espionage, smuggling and vandalism.

In order to develop the Magenta Drone Shield, we first intensively tested the worldwide leading systems for detecting and defending against drones. We then bundled the best technologies into an integrated offer together with our partner Dedrone. The Dedrone DroneTracker, which, as a special Telekom version, is part of the Magenta Drone Shield, detects drones with the help of various sensors such as video cameras, frequency scanners and microphones. We also help our customers fight the danger of drones with organizational measures and, if necessary, by implementing electronic countermeasures. The use of jamming must be approved by the necessary authorities.

Drone Detection Day 2017
At Drone Detection Day in June 2017 in the Hessian city of Langen, we pointed out the challenges of the ever-growing use of drones together with DFS, the German air traffic control service. The Magenta Drone Shield was also presented to the public. The shield reliably detected various types of drones, which simulated various danger scenarios, and issued warnings about them.