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  • 2017 Corporate Responsibility Report

Used cell-phone collection and waste volume

"Take Back Mobile Devices" ESG KPI a)

We are reporting the Take Back Mobile Devices ESG KPI img based on the reference value "number of devices in circulation." This makes it possible to more precisely illustrate the ratio of the number of cell phones brought to market to the number of used devices collected. When customers use the devices for longer periods of time, the environment benefits from this decision and, as a result, this has a positive impact on the KPI. Around 308 thousand mobile devices were collected throughout the Group (not including TMUS, AMC, Maktel, Crnogorski) in 2017, a slight decrease compared to the previous year. This deincrease against the previous year was driven above all by measures taken by our national company in the Netherlands and Hungary. At the same time, the number of devices brought into circulation in the majority of our subsidiaries dropped.

At TMUS just under 4 million mobile devices were collected there alone. The KPI would be 100.7 for TMUS and 85.2 for Deutsche Telekom incl. TMUS.

The aim of the scheme to take back old cell phones is to give them a second life and, if that isn't possible, to properly recycle them to recover the valuable raw materials inside them. Thanks to this, over 3 million used cell phones have been reused or recycled in Germany since 2003, thus conserving resources. In this way, we have helped to improve the eco-balance of mobile devices.

The Take Back Mobile Devices ESG KPI measures the ratio of collected devices (in thousands) to the number of devices in circulation (in millions). The collected devices are recorded in kilograms or in units. When using kilograms, we apply a Group-wide conversion factor of 7.25 units per kilogram unless another conversion factor is typically used in that country. Mobile devices in circulation include smartphones, simple phones, tablets and cordless phones. Units are reported by Procurement for reasons of data quality.

Reporting against standards

By reporting the Take Back Mobile Devices ESG img  KPI img  as an indicator of progress achieved in the resource-efficient and environmentally friendly use of products, we partially cover the E14-01 (Recycling ratio) EFFAS indicator. This data is also relevant for criteria 7 (Rules and processes), 10 (Innovation and product management), 11 and 12 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).

Waste generation

The amount of waste produced throughout the Group was reduced by 16% in comparison with 2016. The reduction can primarily be attributed to the reduction of technical waste. The amount of technical waste fluctuates from year to year as the result of projects that are conducted at irregular intervals. For detailed comments on the figures for each individual company, please refer to the interactive benchmarking tool.

You can find further information on our waste management policies here.

Reporting against standards

By reporting the amount of waste we generate, we partially cover the GRI 306-2 (Waste by type and disposal method) GRI indicator and the E04-01 (Total waste in tonnes) EFFAS indicator. This data is also relevant for criterion 11 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).

Copper cable recovered

In 2017, deutsche Telekom removed more than 3,200 metric tons of copper cable from duct systems in Germany alone. The cable is processed in accordance with environmental standards at certified waste disposal facilities and up to 90 percent of the material was recycled.

You can find further information on our waste management policies here.

Reporting against standards

By reporting the amount of waste we generate, we partially cover the GRI 306-2 (Waste by type and disposal method) GRI indicator and the E04-01 (Total waste in tonnes) EFFAS indicator. This data is also relevant for criterion 11 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).