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  • 2017 Corporate Responsibility Report

Fluctuation and workforce management

Fluctuation rate

The fluctuation rate in Germany increased for the first time, after experiencing continuous reduction until 2015. In 2017 it was 1.7%. At the international level it has increased by more than one percentage point in comparison to 2016. It has also increased slightly at Group level due to the increase in Germany, and was 4.68% in 2017.


 
You can find further information in the HR Factbook starting mid-May.
Reporting against standards

In combination with additional data on the number of employees, the data on the fluctuation rate fully covers the GRI 401-1 (New employee hires and employee turnover) GRI indicator.

Proportion of civil servants in Group workforce

The proportion of civil servants employed in the company fell once again in 2017. The reason for this is that Deutsche Telekom has not recruited any new civil servant staff since the company was privatized. In addition to civil servants leaving the company when they reach retirement age, others also took advantage of early retirement or moved to other agencies. This led to a continuous drop in the number of civil servants in our workforce.

 
Reporting against standards

In combination with additional headcount data, the data on the percentage of civil servants in the workforce fully covers the GRI 401-1 (New employee hires and employee turnover) GRI indicator.

Vivento workforce

Personnel service provider Telekom Placement Services continued to support the Group in its workforce restructuring efforts in the year 2017. Since its creation, Telekom Placement Services has opened up new professional prospects for more than 49,000 employees – increasingly in the public sector such as, for instance, at BAMF, the Federal Office for Migration and Refugees. Over 500 civil servants were seconded to BAMF in the reporting year to provide support for refugee relief work, including the processing of asylum claims. In fact, Deutsche Telekom employees are now working at more than 50 percent of the BAMF offices throughout Germany. 

In addition, in 2017 we were once again able to offer internal employment options to employees in units with surplus staff. In the reporting year alone, more than 1,070 employees had been transferred to new positions inside the Group by December 31, 2017.

Reporting against standards

In combination with additional headcount data, the data on the trend in employee numbers at Vivento fully covers the GRI 401-1 (New employee hires and employee turnover) GRI indicator.

Tools for socially responsible staff restructuring Deutsche Telekom Group in Germany

We continued our efforts to engage in socially acceptable staff restructuring in 2017. We use internationally proven tools giving employees the option to voluntarily leave the company as part of this process. 

You can find further information here and in the HR Factbook starting mid-May.

Reporting against standards

This data is relevant for criteria 6 (Rules and Processes) and 14 (Employment Rights) of the German Sustainability Code.