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  • 2017 Corporate Responsibility Report

Feedback from the stakeholder survey

Our ongoing stakeholder survey (To the survey) includes not only weighting topics (2017 results) and assessment of our sustainability performance but open-ended questions as well. Below is a summary of the most important feedback results for the 2017 reporting year, which we use to advance our CR activities.

Stakeholder recommendations on how Deutsche Telekom can further improve its corporate responsibility:

  • Raising awareness of sustainable consumption among its customers (the "a new cell phone every year" principle goes against the sustainability principle)
  • Implementation of a renewable energies strategy
  • Active marketing of products with a good carbon footprint

Requirements concerning the sustainability of Deutsche Telekom products:

  • Energy efficiency
  • Reusability
  • Use of recycled materials

Requirements on network expansion:

  • Nationwide basic service with fast Internet

Expectations on sustainability rating in the supply chain:

  • Stricter analysis of sustainability risks in the supply chain

Suggestions for strengthening commitment to sustainability among employees and in the corporate culture:

  • Promotion of employee networks
  • Establishment of an open and non-discriminatory corporate culture
  • Transparent communication especially with regard to target agreements
  • Harsher consequences for misconduct