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  • 2017 Corporate Responsibility Report

Award for mobile network in Germany

TÜV NORD bestätigt: Telekom bietet die beste Mobilfunknetz-Qualität

TÜV NORD confirms that Deutsche Telekom offers the best mobile telecommunications network quality
Instead of a testing snapshot, as is common to most tests, we have had the quality of our network tested throughout the year for years now. Testing vehicles record measurement data for speech and data services as part of continuous testing. They record the network quality, also compared to our competitors’ mobile communications networks. This is done to ensure more transparency. The result is that we rank the best in the categories of call set-up, call stability and voice quality.

The professionals at TÜV NORD CERT extensively tested the "quality comparison from the customer's perspective" process (QCCP). They confirm the neutrality of the recording and processing of test data and have issued the TÜV Service Check certificate for the "Test and Evaluation Process according to QCCP Standard" without restrictions.

Telekom als bester Mobilfunknetzbetreiber mehrfach ausgezeichnet

Deutsche Telecom receives multiple awards as best mobile communications operator

Stiftung Warentest (edition: 06/2017)
The consumer organization Stiftung Warentest once again confirmed in 2017 that Deutsche Telekom has the best mobile communications network in Germany. Stiftung Warentest tested the networks in Germany on freeways, highways and in city centers. Our performance was the best, with an overall rating of 1.9 (good). A Telekom LTE signal could be obtained in 97 percent of the test regions in rural areas.

Erste Plätze bei Connect-Leserumfrage 2017 (Ausgabe 7/2017)
Erste Plätze bei Connect-Leserumfrage 2017 (Ausgabe 7/2017)

First place in the 2017 Connect reader survey (edition: 7/2017)

We are the best mobile communications operator and the best landline provider. This was once again the conclusion of the annual choice of the readers of the trade journal Connect. Our products and services won additional important prizes:

mobile network operator (three competitors) network operator - prepaid cards (three competitors)
mobile communications provider (18 competitors)
landline provider (eight competitors)
cloud services (seven competitors)
mobile network operator, Austria (three competitors)

Car Connectivity Award (Ausgabe auto motor und sport 22/ 2017; Ausgabe CHIP 11/ 2017)

Car Connectivity Award (edition: auto motor und sport 22/2017; edition: CHIP 11/2017)
Readers of auto motor sport and CHIP honored us with first place in the Mobile Networks category of the Car Connectivity Award. Two-thirds of the 16,300 surveyed readers rated us the best cell phone network for cars. This marks the fourth time in a row that we impressed the magazine's technology and car enthusiasts.

Chip (Ausgabe 1/2018) Chip (edition: 1/2018)
We also won the CHIP mobile communications test. The testers criss-crossed the country by car in order to comprehensively test the network coverage and quality of the mobile communications networks of Deutsche Telekom, Vodafone and O2. We won in many categories, including Mobile Internet, Telephony, and Availability, and again clinched the overall victory with a rating of 1.4.
Connect Mobilfunk-Netztest (Ausgabe 1/2018)

Connect mobile network test (edition: 1/2018)
We were also the overall winner of the Connect mobile network test 2018, with a rating of "very good". The testing examined the voice and connection quality during phone calls as well as data communication via mobile Internet. The measurements were taken in various locations, such as cities and small towns as well as in trains