Our employee survey, which is conducted every two years, is an important tool for obtaining feedback from our employees, discovering weaknesses and implementing suitable measures to eliminate those weaknesses. The twice-yearly pulse survey additionally helps us obtain a current snapshot of the mood at the company and verify whether the introduced measures have been successful. This lets us make quick adjustments if necessary.
Some 75 percent of employees throughout the Group took part in the 2017 employee survey. The Group index value for commitment – our gage for employee satisfaction – was 4.1 on a scale of 1 to 5, with five being the highest. The pulse survey in November 2017 saw a 71 percent response rate among employees. 72 percent of participants expressed high satisfaction with their employer.