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  • 2017 Corporate Responsibility Report

COSMOTE provides refurbished equipment

The OTE Group integrates the principles of the circular economy in its operations across its value chain.

Since September of 2013, contracts for fixed telephony, internet and TV have included lease provisions for the equipment provided (provided that the customer chooses to obtain the necessary equipment from COSMOTE) at no cost. This is intended to expand the lifetime and overall utilization of the equipment provided to customers of COSMOTE and the GERMANOS retail network, and ensure proper end-of-life management for end-devices. According to these conditions, operation of the equipment is covered by a guarantee while the client is under contract. The client is obliged to return the equipment after the contract comes to an end. Returned equipment undergoes detailed control checks and is repaired as necessary. It is then returned to the market in fully operational condition. COSMOTE cooperates with licensed disposal companies, and discarded equipment is forwarded to them for recycling.

As a result, consumption of resources and waste generation rates are reduced and the value of the embedded resources is maintained in the economy for as long as possible, while customers benefit from lower costs for high quality services.

Highlight figures for 2017:

  • All new contracts (residential and business customers) included lease options at no cost for terminal equipment
  • 147,897 items of equipment were checked and 115,239 items were refurbished and returned to the market.
  • During the period from 2013 to 2017, around 259,092 items were recycled.