Customers & products
Consumer protection and data security
After the European Court of Justice determined in 2015 that the Safe Harbor Agreement between the EU and the U.S. was invalid, there was initially great uncertainty regarding the transmission of personal data. The follow-up agreement that came into effect in 2016, Privacy Shield, provided more clarity: The EU-U.S. Privacy Shield Agreement regulates data protection between the EU and the U.S. On the one hand, the agreement defines the data protection regulations that the U.S. grants European citizens and companies. On the other, it addresses what European companies need to consider when they send data to the U.S. The agreement emphasizes the protection of personal data that is transmitted from EU countries into the United States.
Needless to say, all parties benefit from a reliable legal foundation. This also includes cross-national agreements. These agreements uphold the rights of data subjects and provide clarity for companies. At the same time, such agreements with the European Union must not be allowed to compromise the rights that the General Data Protection Regulation (GDPR) accords to European citizens and companies. This is a position that Deutsche Telekom strongly supports.
European business customers are critical of data storage outside of Europe; demand for secure cloud services “made in Europe” is growing. Our security solutions meet this demand. We guarantee the same high security standards at all of our data centers. We also develop products for consumers, such as products offering end-to-end encryption, and solutions for SMEs to detect and fend off hacker attacks in real time. In addition to data security, we have also introduced measures for consumer and youth protection.
To us, security is more than just protecting data and infrastructure - it also means protecting the public’s health. We have established a Group-wide basis for this with our EMF policy.