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  • 2018 Corporate Responsibility Report
2018 Corporate Responsibility Report

Recycling

"Take Back Mobile Devices" ESG KPI a)

We are reporting the Take Back Mobile Devices ESG KPI img based on the reference value "number of devices in circulation." This makes it possible to more precisely illustrate the ratio of the number of cell phones brought to market to the number of used devices collected. When customers use the devices for longer periods of time, the environment benefits from this decision and, as a result, this has a positive impact on the KPI.
More than 368 thousand mobile devices were collected throughout the Group (not including TMUS, AMC, Maktel, Crnogorski, DTSE units) in 2018, an increase of 27 percent compared to the previous year.

In 2018, about 4 million mobile devices were collected at TMUS alone. The KPI would be 115.9 for TMUS and 96.6 for Deutsche Telekom incl. TMUS.

The aim of the scheme to take back old cell phones is to give them a second life and, if that isn't possible, to properly recycle them to recover the valuable raw materials inside them. Thanks to this, over 3 million used cell phones have been reused or recycled in Germany since 2003, thus conserving resources. In this way, we have helped to improve the eco-balance of mobile devices.

The Take Back Mobile Devices ESG KPI measures the ratio of collected devices (in thousands) to the number of devices in circulation (in millions). The collected devices are recorded in kilograms or in units. When using kilograms, we apply a Group-wide conversion factor of 7.25 units per kilogram unless another conversion factor is typically used in that country. Mobile devices in circulation include smartphones, simple phones, tablets and cordless phones. Units are reported by Procurement for reasons of data quality.
 

Reporting against standards

By reporting the Take Back Mobile Devices ESG KPI img as an indicator of progress achieved in the resource-efficient and environmentally friendly use of products, we partially cover the E14-01 (Recycling ratio) EFFAS indicator. This data is also relevant for criteria 7 (Rules and processes), 10 (Innovation and product management), 11 and 12 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).

Waste generation

The amount of waste produced throughout the Group increased slightly by 3% in comparison with 2018. The rise can primarily be attributed to the increase of technical waste. The amount of technical waste fluctuates from year to year as the result of projects that are conducted at irregular intervals. For detailed comments on the figures for each individual company, please refer to the interactive benchmarking tool.

You can find further information on our waste management policies here.

Reporting against standards

By reporting the amount of waste we generate, we partially cover the GRI 306-2 (Waste by type and disposal method) GRI indicator and the E04-01 (Total waste in tonnes) EFFAS indicator. This data is also relevant for criterion 11 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).

Copper cable recovered since 2010

In 2018, deutsche Telekom removed around 3,000 metric tons of copper cable from duct systems in Germany alone. The cable is processed in accordance with environmental standards at certified waste disposal facilities and up to 90 percent of the material was recycled.

You can find further information on our waste management policies here.

Reporting against standards

By reporting the amount of waste we generate, we partially cover the GRI 306-2 (Waste by type and disposal method) GRI indicator and the E04-01 (Total waste in tonnes) EFFAS indicator. This data is also relevant for criterion 11 (Usage of natural resources) of the German Sustainability Code. It is also used for reporting on the Global Compact  principles 7 (Precautionary approach) and 8 (Promoting environmental responsibility).

Further recycling KPI's

Print-on-Demand

The advantage of the print-on-demand approach is obvious. Brief job-related instructions are printed on a daily basis and do not need to be produced in advance, transported, or stored. Changes to document templates are in use with the customer the very next day, which results in a far shorter response time and means out-of-date materials no longer need to be destroyed as was sometimes previously the case. The new concept has significantly reduced material usage, which is in keeping with the Deutsche Telekom goal of ensuring sustainable management that conserves resources. Brief instructions for the MagentaZuhause rate plans marked the first step. In this initial project phase, paper consumption is already being reduced by 37.6 metric tons per year.
The next step will be to investigate whether print on demand can also be used for other equipment documentation with particular specifications (several sheets, brochure included, enclosure of SIM card, etc.).

Reduction of paper waste in 2018: 37.6 TONS

RECUP returnable cup

In 2018, Deutsche Telekom and Sodexo – the company running our canteens in Germany – joined forces to introduce the sustainable alternative of RECUP returnable cups. A reusable RECUP can replace around 500 disposable cups and can then simply be recycled. In return for a deposit of 1 euro, our employees get their coffee in a reusable RECUP. This can be returned to any participating partner, where the deposit is returned and the RECUP rinsed and reused.                                                                  

Since the initiative started at the Deutsche Telekom sites of Stuttgart-Bad Cannstatt and Munich, Dachauer Strasse in November 2018, over 4,000 RECUPS have been used.