Telekom Logo
  • Act responsibly. Enable sustainability.
  • 2018 Corporate Responsibility Report
2018 Corporate Responsibility Report

T-Systems Mexico

Why does corporate responsibility matter to our company?

Federico Casas Alatriste Managing Director T-Systems México

Corporate responsibility is a significant component of our DNA at T-Systems Mexico. Over the years, a wide range of employees have been proactively participating in various initiatives and looking to improve the disadvantaged conditions suffered by different groups and communities in our country. We are fully committed to continuing these efforts.

Federico Casas Alatriste, Managing Director of T-Systems México

Cuenta Conmigo Program

Our “Cuenta Conmigo” program supports the volunteering engagement of our employees and provides assistance in sustainable, long-term projects. The efforts of our employees and their links with non-profit organizations enable us to provide solutions for various social problems. 

T-Systems Mexico employees support this engagement through the “Count on Me” program. They make a contribution by volunteering, donating money, and participating in the “Run with a Cause” running events in Puebla. This year, the “Count on Me” program supported 2 different non-profit organizations: the Altruistic Donors’ Foundation (DAP), and the Special Center for Rehabilitation and Learning A.C (C.E.R.A.).

C.E.R.A. (Special Center for Rehabilitation and Learning A.C.) is a non-profit civil organization in Puebla with 17 years of experience in comprehensive healthcare. More than 400 children and young people with cerebral palsy are being treated in physical rehabilitation to prepare them for integration into society as self-sufficient subjects able to engage socially and enjoy an improved level of wellbeing. T-Systems exceeded its goal of raising EUR 1,712, collecting EUR 2,019. This will benefit 30 children and young people with cerebral palsy by providing improved facilities, physiotherapy equipment, and volunteering to carry out activities within the NGO.

DAP (Altruistic Donors’ Foundation) is a non-profit civil organization that promotes voluntary and regular blood donations. It also supports poor and vulnerable families living with a relative in a hospital situation. The foundation works to support children with serious illnesses such as cancer, leukemia, kidney failure, and genetic conditions.

The initial program only encompassed blood donation, but programs have been developed to address the needs of families with relatives living in hospital. The programs are aimed at meeting the basic needs of these people including food, clothing, medicines, diapers, hygiene products, oncological wigs, and funeral arrangements.


Sports Tournaments

T-Systems Mexico seeks to promote greater integration, better quality of life, and a good work-life balance. In 2018, TSMX organized various sports tournaments such as volleyball, basketball, soccer, and dominos from January to December. There was a big uptake and approximately 41% of our employees took part in various activities. This helped to improve our work ethic, enhanced teamwork, and contributed to a healthy lifestyle, and reduced stress.

Health Month

As part of our “Total Health” Program, an in-company training program was launched to promote physical exercise, improve the health and lifestyle of employees, and enable them to participate in relaxing activities with their co-workers.

This year’s “Health Month” was organized in October 2018 and included activities for all our employees. The company received government support through the Mexican Social Security Institute and employees were offered a check-up with eye test, blood-pressure measurements, testing for glucose levels, and height and weight checks. The program included five health talks with seven specialist physicians, two guest specialists in insurance, dental and eye care, and one relaxing meditation session. 760 participants took part in the Health Month. They were able to attend any of the health events held in Puebla.

Energy Savings in the Company

Several measures are being implemented to help save energy in our offices. These include replacement of fluorescent lamps with LED lamps, installation of motion sensors, and monitoring of the air-conditioning system in all offices. As a result, a 9.2% saving in watts was achieved in 2018 compared with 2017. Moreover, we were able to implement efficiency measures for energy consumption such as photovoltaic cells. This allowed savings of 15% of the entire consumption at the facilities.

Stop Wasting – Start Caring!

We are continuing to implement our Habitat Recycling program. This focuses on recycling materials such as PET, paper, cans, etc. that are generated within the company and in employees’ homes. In 2018, we succeeded in recycling 7,701 kg of waste. A total amount of EUR 338 was donated to Salva al Mar (Save the Sea Foundation) and to helping children with kidney disease at the Poblano Children’s Hospital. These activities provide an integrated approach for helping the environment, and contribute to the group-wide initiative “Stop Wasting – Start Caring!”.

Key facts at a glance

Markets, business Areas and market share   Mexico is currently the 12th largest economy in the world and it is projected to be the ninth biggest economy by 2030. The IT services market has growth potential (approx. 8% CAGR 2017-2020). The main focus industries for T-Systems Mexico are manufacturing, the public sector, and healthcare.
Number of customers   ca. 130
Number of employees   933
Shareholding of Deutsche Telekom AG since   2006
Certifications   ISO 9001, ISO 20000, ISO 27001, ISO 14001, OHSAS 18001 img, CMMI Level 3, SOC 1 Type II ISAE 3402 / SSAE18, NMX-R-025-SCFI-2015, Certification of Equal Employment and Non-discrimination 
Please refer to the internet for further information