Telekom Logo
  • 2018 Corporate Responsibility Report

Our contribution to the Sustainable Development Goals

Information and communication technology (ICT img) has the potential to help achieve the SDGs. This was the result of a study conducted in July 2017 by the International Telecommunication Union, a special agency of the United Nations. When used correctly, ICT can accelerate innovation and change, thereby promoting sustainable development.

Our network infrastructure offers the technological foundation for diverse and innovative solutions for solving social and ecological challenges– and hence also for achieving many SDGs. That’s why we believe we can make the biggest impact on SDG 9: “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.”

The following overview illustrates our contribution to the SDGs and refers to specific examples from the current CR report.

As a responsible employer (SDG 8), we greatly value employee participation and a working environment that is fair and respectful; we encourage diversity and support our employees on their journey toward the digital working world. Furthermore, many of our products, services and activities make a concrete contribution to achieving additional SDGs. Our e-health services, for example, help improve medical care (SDG 3). Our broadband expansion is giving many people access to digital educational media (SDG 4) and is actively involving us in the construction and expansion of high-quality infrastructure and promotion of innovation (SDG 9). Many European cities are able to use our Smart City solutions to reduce traffic, control their street lighting in a needs-based and energy-efficient manner and increase security (SDG 11). Our customers can use our Smart Home solutions to more effectively monitor, control and reduce their energy consumption. With these and other products and solutions, we can make an especially significant contribution to climate protection (SDG 13). Our cloud solutions make it possible to reduce energy consumption and conserve other resources as well (SDG 12, 13). As part of our new initiative “Stop Wasting – Start Caring”, we are reducing our resource consumption in all areas of the company. One aspect we emphasize is avoiding plastic waste (SDG 12, 14).

Deutsche Telekom’s value contributions






Finance Structure Relationships Employees Environment

We have highlighted our contribution to the SDGs in our annual report: We indicate passages in our management report that are relevant for the SDGs with a corresponding icon. We also use this icon in our CR report. Beginning this year, we have also indicated in both publications where our efforts for the SDGs are having a positive impact on the continued development of Deutsche Telekom. We have structured these value contributions into the categories Finance, Structure, Relationships, Employees and Environment, and indicated them with corresponding icons in the management report and CR report.

Achieving more together: Cooperation for sustainable development
We cannot overcome global challenges alone. That is why we are committed to many initiatives, both within our own industry and in other sectors. The following institutions have started committees, working groups and initiatives with direct SDG relevance and in which we are involved: UN Global Compact, GSMA (an association representing the interests of mobile operators worldwide), GeSI img (Global e-Sustainability Initiative img) and econsense.

Silke Thomas

Do you have questions on this topic?
Ask our expert:

Silke Thomas