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  • 2018 Corporate Responsibility Report

Digital health care: opportunities for the best medical care

Our contribution to the SDGs

A uniform telehealth platform permits cross-case, standardized data sharing among health care providers. Telehealth assistance systems can support patients and their families in everyday tasks, help bridge long distances to medical care, and optimize the care process. We are helping shape the digital health care system with numerous pilot projects:

  • We are involved in developing a solution for antibiotic treatment consultation at the St. Georg Hospital in Leipzig. The primary goal is to enable fast, secure data exchange between doctors, patients, and health insurers. The State of Saxony sponsored the project with over EUR 1.2 million at the beginning of 2017. It will run until mid-2019.
  • The main objective of the “Psychological Trauma Telehealth Network for Saxony (Tele-NePS)” project is to sustainably improve the integrated treatment chain for post-traumatic stress disorders. The goal is to enable straightforward and location-independent access to the treatment network, make expertise universally available among general practitioners and specialists in Saxony, and guarantee cross-institution documentation and coordination of the health care process. The EU and the State of Saxony will be funding the project, which will run until 2020, with EUR 1.4 million.
  • We are supporting hospitals in Essen (Kliniken Essen-Mitte, KEM) in advancing their digital transformation. During the course of the partnership, set up for ten years, the aim is to develop standardized information systems, and implement electronic patient files and connected appointment management systems. All drug administration and diagnostic findings are to be recorded digitally in future, which should reduce the organizational overhead and allow more time for patients. By January 1, 2019, we had replaced the existing hospital information system with our iMedOne solution at two of the clinic’s locations.

In addition to customer projects like these we are also developing our own solutions for digital health care:

  • Our telehealth platform is being used by increasing numbers of participants in Germany. The platform is based on the first Europe-wide open, trans-regional network, East Saxony CCS Telehealth (THOS). The platform allows patients, doctors, hospitals, nursing staff, pharmacies, and health insurers in a specific region to exchange data such as health parameters, findings, drug administration, or other information over a specially encrypted data network. New applications are added to the platform continually. In April 2018, we presented the new “Teleneurologie Parkinson” application at the world’s largest health care IT trade fair ConhIT: In addition to the family doctor or neurologist, the new solution also allows patients suffering from Parkinson’s disease to consult with a teleneurologist. The teleneurologist follows the physical examination of a patient by means of a video consultation, guides colleagues and the patient, and poses questions to the patient’s relatives.
  • Diabetes is one of the most widespread diseases in Germany. Together with the partner Emperra, the telehealth platform is currently being used as the basis for developing a therapy-supporting solution for patients with type 2 diabetes. The patient is offered recommended treatments by means of special algorithms that analyze blood glucose readings and the amount of insulin used. Based on a simple traffic light system, patients can better understand the effects of their lifestyle on their illness and thus positively influence the course of their illness on a long-term basis. 
  • Our Telekom Healthcare Cloud (THC) provides health professionals with a reliable and simple path toward the digital transformation of their work structures. One of our customers in this area is Gesundheit Nordhessen Holding (GNH). We support the group of hospitals by providing our cloud for its daily work.