Telekom Logo
  • 2018 Corporate Responsibility Report

Psychosocial counseling as part of change management

All employees face major challenges when there are changes in the workplace. That is why psychosocial counseling for transformation processes by the Employee and Executive Advisory Service plays an important role at Deutsche Telekom. Our goal is to provide support to employees and managers and prevent psychological crises.

To this end, we offer free and anonymous individual counseling and consultation hours. Employees can take advantage of several one-hour counseling sessions. Immediate phone counseling is also available through a special hotline ("TALK TIME"). We support managers and supervisors during change processes with appropriate tools. Talks and workshops on psychological health complete the offer. Targeted communication measures inform employees at affected locations of these offers.

In 2018, we supplemented the restructuring measures at T-Systems International GmbH in particular by offering psychosocial counseling. Locations that were especially impacted had specific consultation days (“Employee and Executive Advisory Services on site”), and workshops were offered at multiple locations to promote resilience, in other words, skills that help employees resist mental stress.