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  • 2018 Corporate Responsibility Report

Protecting ourselves and our customers

In line with our Group strategy, we promote our business with security products and services throughout Europe. In 2016 we united all security-related departments Group-wide under one roof, thereby expanding our abilities to detect cyber attacks early on and also to quickly introduce countermeasures. Our Telekom Security unit focuses on internal security issues and develops security solutions for consumers as well as business customers. This approach enables us to provide our customers even more efficiently with the perfect security solutions along the entire value chain, from product development to applications through to secure, high-performance networks and high-security data centers.

We are always working to develop new ways to defend against attacks. We launched a Cyber Emergency Response Team (CERT) in the mid-1990s, which is responsible internationally for managing security incidents for our information and network technologies. Since then, we have continued to expand our activities in relation to cyber defense, information on attacks, and information sharing. In 2017, we opened a new Cyber Defense Center with integrated Security Operation Center (SOC) in Bonn. There we analyze behavioral patterns on the internet and draw up defense strategies. This new defense center is one of the largest and most advanced ones of its kind in Europe, analyzing 2.5 billion pieces of security-relevant data from 3,300 data sources every day. What’s more, the cyber defense center processes about 200 requests, filters about 5,000 viruses and malware programs, and scans about 100 million incoming emails for spam every day. This is how we protect our infrastructure, and hence also our customers’ data. Some 200 security experts work round the clock at the new SOC in Bonn and its affiliated national and international locations.

The measures that we undertake to fight cyber attacks on our own infrastructure are also available to other companies. More than 30 German DAX companies and SMEs employ our services for their own protection.

New dangers require new solutions
Technological innovations can bring new dangers. That is why we develop targeted measures for combating potential new security risks – such as those associated with drones, for example. We developed the Magenta Drone Shield together with our partner Dedrone.

Collaborating in the name of security
Cyber security is a communal task. In order to further improve collaboration in the area of digital defense, we regularly host the Cyber Security Summit in collaboration with the Munich Security Conference. The last summit was held in May 2018. We also organized the Magenta Security Congress in 2018 for the third time.

In addition, we collaborate with research institutes, industry partners, initiatives, standardization committees, public institutions, and other internet service providers on a global scale. Together, we want to fight cybercrime and improve online security. We collaborate, for example, with the German Federal Office for Information Security (BSI) throughout Germany and with the European Union Agency for Network and Information Security (ENISA) at a European level.

We also provide up-to-date information about all of our data protection activities on our Group website under data protection and data security.