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  • 2018 Corporate Responsibility Report

Handset Recycling: Stop Wasting - Start Caring!

T-Mobile USA’s device recycling program mobilizes customers to help reduce environmental and human health impacts from improper recycling. This program also increases access to quality reusable and refurbished equipment for those who need it, while conserving our limited natural resources.

Any wireless consumer can bring any make, model or carrier phone, battery, accessory, tablet or netbook into any T-Mobile USA location to be recycled for free. Through the JUMP! and Mobilize programs, T-Mobile USA incentivizes its customers to trade in their used devices and accessories for great deals on the latest technology. Those trade-ins are all reused, refurbished or recycled.

T-Mobile USA launched the recycling program for its customers in 2008, resulting in over 22.9 million devices being resold since then. 85% of the devices that are taken back are resold, with the rest being responsibly recycled by providers selected on the basis of their leading industry environmental certification. With the program, T-Mobile USA is contributing to the group-wide initiative “Stop Wasting – Start Caring!”.

In 2018, T-Mobile USA collected 3,917,572 used cell phones.