18 percent growth in workplace satisfaction among employees of a supplier taking part in our development program in 2019.
Stage 3: While regular on-site inspections are important, they are often only snapshots. Our goal is to not just to combat the symptoms, but to bring about permanent changes, which is why we launched a supplier development program several years ago. In close cooperation with strategically important suppliers, we are working on specific improvements, such as in environmental protection, working hours regulations, living conditions in the worker’s quarters and occupational health and safety. Improvement plans are developed together with the factory management and employees. If necessary, we conduct additional workshops on current problems and issues, such as reducing CO2 emissions, extending the life span of products, or avoiding the use of hazardous substances. The program takes a long-term, sustained approach to improvement.