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  • 2019 Corporate Responsibility Report

Holistic compliance management system

Our contribution to the SDGs

We have clearly expressed our commitment to complying with ethical principles and current legal standards. This commitment has been incorporated in our Guiding Principles and Code of Conduct. We have put in place a compliance management system to anchor lawful and ethical conduct in all areas of the Group. The specific purpose of this system is to ensure compliance risks are successfully tackled and make sure rules and regulations are followed throughout the entire Group.

Responsibility for the compliance management system lies with top management. There is also a management position for compliance in every company of Deutsche Telekom. The Group-wide design, development, and implementation of the compliance management system falls under the remit of the Chief Compliance Officer of Deutsche Telekom AG and the Group Compliance Management unit she runs. We also have dedicated compliance officers (COs) at each of our operating segments and national companies. It is their job to ensure the compliance management system and our compliance goals are implemented on site.

At Deutsche Telekom, compliance means following the rules and always doing the right thing. Within the meaning of our five Guiding Principles and Code of Conduct, integrity – which necessarily encompasses compliance – forms the basis of all our business decisions and activities. It defines the behavior of all our employees when dealing with customers, employees and colleagues, investors, managers, and Deutsche Telekom’s general environment.

We have derived the following objectives for our compliance work:

  • Preventing compliance violations and unethical business decisions
  • Integrating compliance into business processes at an early stage and on a lasting basis
  • Minimizing liability risks for the company
  • Ensuring Deutsche Telekom is viewed as a dependable partner by its customers
  • Adopting a consistent approach to preventing, identifying, and responding to non-compliance
  • Fostering a compliance culture and ethical conduct

Maike Scholz

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Maike Scholz