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  • 2019 Corporate Responsibility Report

Responsible use of artificial intelligence (AI)

In 2018, with Group Compliance Management taking the lead, we introduced guiding principles for the ethical use of artificial intelligence (AI). These principles clarify how we at Deutsche Telekom aim to use AI responsibly and develop our AI-based products and services in the future. We do not claim that these guidelines constitute universally applicable rules on the responsible use of AI. Instead, we aim to continuously develop these guidelines in partnership with our employees and external stakeholders, anchoring them in our company.

In 2019, we carried out activities such as training and workshops on implementing the guidelines, held a conference on digital ethics, provided employees with comprehensive information through a range of formats, integrated the AI guidelines into contract-relevant provisions for our suppliers, and developed an internal test seal for ethical AI products. AI applications that satisfy our high standards carry the seal.