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  • 2019 Corporate Responsibility Report

Our cybersecurity infrastructure

Cyber Emergency Response Team

We are always working to develop new ways to defend against attacks. We launched a Cyber Emergency Response Team (CERT) in the mid-1990s, which is responsible internationally for managing security incidents for our information and network technologies. Since then, we have continued to expand our activities in relation to cyber defense, information on attacks, and information sharing.

Cyber defense center

In 2017, we opened a new cyber defense center with integrated security operation center (SOC) in Bonn. There we analyze behavioral patterns on the internet and draw up defense strategies. This new defense center is one of the largest and most advanced ones of its kind in Europe, analyzing 2.5 billion pieces of security-relevant data from 3,300 data sources every day. What’s more, the cyber defense center processes about 200 requests, filters about 5,000 viruses and malware programs, and scans on average 100 million incoming emails for spam every day. This is how we protect our infrastructure, and hence also our customers’ data. Some 200 security experts work round the clock at the new SOC in Bonn and its affiliated national and international locations.

The measures that we undertake to fight cyberattacks on our own infrastructure are also available to other companies. More than 30 German DAX companies and SMEs employ our services for their own protection.