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  • 2019 Corporate Responsibility Report

Our approach to resource conservation and environmental protection

As a service provider, we use considerably fewer resources than manufacturing companies. The resource utilization for the manufacturing and use of our products and network infrastructure occurs in up- and downstream stages of the value chain – with our suppliers and customers. This is why we are committed to the responsible handling of resources within our value chain. 

Here are the most important activities along our value chain:

We reduce the use of plastic, paper, and packaging in key processes throughout the value chain. For example, we have halved the size of SIM cards, thereby saving 20.8 metric tons of plastic in the reporting year. It is planned to implement the half-size SIM card in all European national companies in the course of 2020.

We promote the responsible use of raw materials among our suppliers and the reuse of materials. For example, we support cell phone collection initiatives in various countries. 

With our health, safety, and environmental management system (HSE img) we have made a commitment to continually improving our performance in these areas. The system is based on the international standards ISO 45001 on occupational health and safety, ISO 14001 on environmental management, and ISO 9001 img on quality management.

Our environmental guideline summarizes all of the current voluntary commitments in effect throughout the Group. 

With the new Group-wide initiative “We care for our planet”, we are bundling existing and new projects for resource conservation under one new roof. The initiative strengthens the movement for more sustainability throughout the Group. Our Green Pioneers have already motivated employees at Deutsche Telekom AG to take part in numerous campaigns inside and outside Deutsche Telekom to make better use of resources.

Resource efficiency is also a priority at the workplace

We regularly collect Group-wide data on the amount of waste we produce. Our International Waste Management Framework guarantees standardized guidelines for all of our national companies. They are required to use this framework as a basis for identifying their own measurable targets and then monitor target achievement. This approach, coupled with the absence of quantitative specifications, gives us flexibility when addressing the specific requirements of each country and company.

The Take Back Mobile Devices ESG KPI measures the ratio of mobile phones in circulation to the number of used devices collected (excluding T-Mobile US). We have also introduced a binding Group-wide guideline with requirements for the recycling of copper cables, which are being partially replaced over the course of our fiber-optic roll-out.