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  • 2019 Corporate Responsibility Report

Effectiveness of our health and safety measures

We systematically evaluate the effectiveness of our measures. This includes reviewing the results of our employee survey, evaluating stress prevention measures under collective agreements, competitor analyses, and other indicators. We analyze this data each year to derive measures that exceed the statutory requirements.

Different performance indicators reflect the effectiveness of our corporate health management activities:

  • At Deutsche Telekom in Germany, the health rate for 2019 (including long-term illnesses) was 94.0 percent (prior year: 93.6 percent). Excluding long-term illnesses, the health rate in 2019 stood at 95.5 percent (prior year: 95.3 percent). The health rate is reported to the Board of Management at the end of each quarter. We aim to bring the Group-wide health rate up to 95.9 percent by 2020 (excluding long-term illnesses).
  • The total number of work-related accidents continued to decline in the reporting year in comparison with the previous year. The accident rate in Germany for 2019 was 6,8 accidents (resulting in over three days of absence) per thousand employees, well below the industry average.
  • The Group-wide health index – calculated in 29 countries as part of the last employee survey in 2019 – remained stable at 3.6 (on a scale from 1.0 to 5.0). Despite the stress experienced, and against the backdrop of the transformation processes, the well-defined, available resources had a buffering effect.

In 2019, Health & Safety Management was honored at several international locations. Among others, the OTE Group Greece, T-Systems Iberia, and IT Services Hungary received awards.