Structure of the online report
The CR Report 2020 is a Communication on Progress that looks at the key developments during the reporting period and provides additional information about the latest developments. We use different formats to reach the various target groups:
- The start page gives a brief and interesting introduction to three issues that are relevant to society. Readers can access comprehensive information about these topics by following the links to the pages that follow. Readers that are only interested in Deutsche Telekom's progress during the reporting period can follow a link to access our "Management & facts" Communication on Progress directly. A news ticker at the bottom of the start page provides updates on the latest events and activities.
- With the focus topics, we contribute to societal discourse by tapping into the latest societal debates and examining them from different perspectives in descriptive stories. We take a look at a new topic every quarter. This content is also available in simplified language.
- Our themed pages appeal to a wide readership, explaining our CR topics in clear, easy-to-understand language and taking readers through the four societal trends of “Good stewardship”, “New ways of working”, “Digital life”, and “Green future.”
- Users can find detailed information in the Management & facts section, in which we fulfill the requirements for conventional accountability reporting. Across the four pillars of Strategy, Business, Environment, and Social, we provide updates about the advances we have made in the reporting year by harnessing Deutsche Telekom’s sustainability management structure. Our key performance indicators (KPIs) are set out in transparent detail. In our interactive KPI tool, users can also pick and choose indicators to create a customized compilation.
- The majority of our national companies whose CR activities are described in this report have their own profile page. The profile pages can be found under the National companies menu option.
- The report is supplemented by the new CR facts format, which individual Deutsche Telekom departments use to report directly on their sustainability-related projects and measures. Readers can access the CR facts section at any time by clicking the footer in the report.
- As in previous years, a download area, search and dialog functions, and an interactive KPI tool make it even easier to navigate the report. What’s more, the "info cart" lets readers select different content and create a customized PDF file.
Scope, reporting period, and target groups
The report is a Group report that includes many national companies in which Deutsche Telekom holds a majority stake. The Communication on Progress for 2020 (Management & facts) follows up on the 2019 report. All quantitative data, key performance indicators, and descriptions of key events and activities under “Management & facts” refer to the 2020 year. Any deviations are marked accordingly.
Our themed pages are designed to cover the latest social developments, which is why they may be updated and extended throughout the year if necessary.
The current report is specifically addressed to Deutsche Telekom stakeholders. These include analysts and investors, CR ranking and rating agencies, and NGOs as well as customers, employees, business partners, and representatives from the worlds of business, science, research, education, and politics.
Implementation of high international reporting standards
Deutsche Telekom’s CR Report 2020 complies with the internationally recognized guidelines (GRI Standards) of the Global Reporting Initiative (GRI). We also highlight our contribution to achieving the SDGs in many places. This year for the first time, we draw attention to which content in the 2020 report contributes to meeting the criteria established by the Sustainability Accounting Standards Boards (SASB). The CR Report 2020 also serves as a Communication on Progress (CoP) from Deutsche Telekom as part of the United Nations Global Compact. Deutsche Telekom also issues an annual, detailed Declaration of Conformity with the German Sustainability Code.
Independent assurance report
Independent Practitioner’s Report on a Limited Assurance Engagement on Sustainability Information*
To Deutsche Telekom AG, Bonn
We have performed a limited assurance engagement on the disclosures denoted with in the Corporate Responsibility Report of Deutsche Telekom AG, Bonn (hereinafter: “the Company”), for the period from 1 January to 31 December 2020 (hereinafter: “Report”). Our engagement in this context relates solely to the disclosures denoted with the symbol .
Responsibilities of the Executive Directors
The executive directors of the Company are responsible for the preparation of the Report in accordance with the principles stated in the Sustainability Reporting Standards of the Global Reporting Initiative (hereinafter: “GRI-Criteria”) and for the selection of the disclosures to be evaluated.
This responsibility of Company’s executive directors includes the selection and application of appropriate methods of sustainability reporting as well as making assumptions and estimates related to individual sustainability disclosures, which are reasonable in the circumstances. Furthermore, the executive directors are responsible for such internal control as they have considered necessary to enable the preparation of a Report that is free from material misstatement whether due to fraud or error.
Independence and Quality Control of the Audit
We have complied with the German professional provisions regarding independence as well as other ethical requirements.
Our audit firm applies the national legal requirements and professional standards – in particular the Professional Code for German Public Auditors and German Chartered Auditors (“Berufssatzung für Wirtschaftsprüfer und vereidigte Buchprüfer“: “BS WP/vBP”) as well as the Standard on Quality Control 1 published by the Institut der Wirtschaftsprüfer (Institute of Public Auditors in Germany; IDW): Requirements to quality control for audit firms (IDW Qualitätssicherungsstandard 1: Anforderungen an die Qualitätssicherung in der Wirtschaftsprüferpraxis - IDW QS 1) – and accordingly maintains a comprehensive system of quality control including documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory equirements.
Our responsibility is to express a limited assurance conclusion on the disclosures denoted with in the Report based on the assurance engagement we have performed.
Within the scope of our engagement we did not perform an audit on external sources of information or expert opinions, referred to in the Report.
We conducted our assurance engagement in accordance with the International Standard on Assurance Engagements (ISAE) 3000 (Revised): Assurance Engagements other than Audits or Reviews of Historical Financial Information, issued by the IAASB. This Standard requires that we plan and perform the assurance engagement to allow us to conclude with limited assurance that nothing has come to our attention that causes us to believe that the disclosures denoted with in the Company’s Report for the period from 1 January to 31 December 2020 has not been prepared, in all material aspects, in accordance with the relevant GRI-Criteria. This does not mean that a separate conclusion is expressed on each disclosure so denoted.
In a limited assurance engagement, the assurance procedures are less in extent than for a reasonable assurance engagement and therefore a substantially lower level of assurance is obtained. The assurance procedures selected depend on the practitioner’s judgment.
Within the scope of our assurance engagement, we performed amongst others the following assurance procedures and further activities:
- Obtaining an understanding of the structure of the sustainability organization and of the stakeholder engagement
- Inquiries of personnel involved in the preparation of the Report regarding the preparation process, the internal control system relating to this process and selected disclosures in the Report
- Identification of the likely risks of material misstatement of the Report under consideration of the GRI-Criteria
- Analytical evaluation of selected disclosures in the Report
- Inspection of processes for collecting, controlling, analyzing and aggregating selected data at specific sites of the Company
- Comparison of selected disclosures with corresponding data in the consolidated financial statements and in the group management report
- Evaluation of the presentation of the selected disclosures regarding sustainability performance
Based on the assurance procedures performed and assurance evidence obtained, nothing has come to our attention that causes us to believe that the disclosures denoted with in the Company’s Report for the period from 1 January to 31 December 2020 have not been prepared, in all material aspects, in accordance with the relevant GRI-Criteria.
Intended Use of the Assurance Report
We issue this report on the basis of the engagement agreed with the Company. The assurance engagement has been performed for purposes of the Company and the report is solely intended to inform the Company as to the results of the assurance engagement. The report is not intended to provide third parties with support in making (financial) decisions. Our responsibility lies solely toward the Company. We do not assume any responsibility towards third parties.
Munich, 31 March 2021
Hendrik Fink ppa. Juliane von Clausbruch
(German Public Auditor)
* PricewaterhouseCoopers GmbH has performed a limited assurance engagement on the German version of the Corporate Responsibility Report and issued an independent assurance report in German language, which is authoritative. The following text is a translation of the independent assurance report.