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2020 Corporate Responsibility Report
CR facts

For more convenience and a good feeling that everything is in order at home: Deutsche Telekom's Smart Home platform.

The Consumer IoT division has developed the open, cross-manufacturer Smart Home platform and the Magenta SmartHome app. This gives customers the opportunity to combine devices from different companies easily and individually and to control them via app.

In the reporting period, we were able to further increase the number of devices that are compatible with the Smart Home platform. Customers can already choose from several hundred different Smart Home devices: With a Speedport Smart 4, customers now also have the option of using it as a Smart Home gateway. In addition, Magenta SmartHome now supports WLAN LED lamps from the new partner WiZ and the Alcatel GPS tracker, as well as other devices from SONOS, D-Link and Ledvance. In addition, our app now also listens to the word, as voice control is now possible directly in the app.

Magenta SmartHome received the World Smart Home Award 2021 in the category "Smart Home Apps" and impresses with its ease of use and excellent connectivity.

Customers gave the app an average rating of 4.3 (iOS) and 3.9 (Android) out of 5 stars*.

In 2021, the independent test institute AV-TEST GmbH was once again commissioned to test how secure the Smart Home platform and the Magenta SmartHome app are. Once again, the verdict was: very good protection. The next test of the platform by AV-Test GmbH is planned for early 2022.

The Consumer IoT division is also certified according to ISO9001_2015. The certification is updated regularly and covers points such as organisation, management and quality policy, as well as planning and operating processes. The last audit was carried out in the fourth quarter of 2021.

*14th October 2021